Mail Services

The request was successful.

Dear The University of Chichester,

1. Does the University manage its own incoming mail or is this service outsourced?
2. If outsourced, who is the current provider, when did the contract start and what is the contract term?
3. Is any of the incoming mail scanned or is it physically transported across the Universityl?
4. If the service is provided in house how many staff are involved in:
a. Distributing incoming mail
b. Collecting outgoing mail
5. What is the volume of outgoing mail sent by the University?
6. Does the university have any centralized services for printing and sending mail?
7. Does the University have any hybrid mail services for sending letters or other correspondence?
8. If yes, who is the hybrid mail provider, when did this contract start and what was the contract term?
9. Does the University have any software products for sending letters electronically or SMS reminders to its residents?
10. If so what software products are used, when where these installed and what is the contract term for support?
11. What is the name and title of the person who is responsible for the mail contracts?
12. Who is your Business Transformation Officer or similar?
13. Does the University have a particular cost saving target over the next few years through back-office process efficiencies? Who is responsible for achieving this target?
14. Does the University have a fleet of franking machines? If so how many & what are the costs to run in terms of lease and postage cost 1st and 2nd class?
15. How much does the University currently spend on outbound mail annually?
16. Does the University support & promote ‘agile workers’?
17. Does the University have a project to promote digital or on-line citizen communication?

Yours faithfully,

Terrence Barlow

FOI, The University of Chichester

Dear Mr Barlow,

Reference: FOIA 2017.113

Thank you for your email below requesting information under the Freedom of Information Act 2000.

Your request has been received and will be answered within twenty working days, i.e. by 20/09/2017.

If you have any queries about this request do not hesitate to contact me. Please remember to quote the reference number above in any future communications.

Yours sincerely,
Lizi

Lizi Mutter
Paralegal

01243 81 6498
[email address]
University of Chichester
Bishop Otter Campus, College Lane,
Chichester, West Sussex PO19 6PE

FOI, The University of Chichester

1 Attachment

Dear Mr Barlow,

Reference: FOIA 2017.113

Thank you for your email below requesting information under the Freedom of Information Act 2000.

Please find attached our response.

If you have any queries about this request do not hesitate to contact me. Please remember to quote the reference number above in any future communications.

Yours sincerely,
Lizi

Lizi Mutter
Paralegal

01243 81 6107
[email address]
University of Chichester
Bishop Otter Campus, College Lane,
Chichester, West Sussex PO19 6PE