Maidstone Borough Council Unconscionable Action Refusing to Allocate Council Tax Payments
Dear Maidstone Borough Council,
Maidstone Borough Council Unconscionable Action Refusing to Allocate Council Tax Payments
Please provide all records information that confirms that Maidstone Borough Council do not operate a policy of "do what thy wilt" as in secret societies when using customer money for their staff wishes, rather than the council's customer intention.
Maidstone Borough Council have consistently refused to state when a letter is sent after payment has been received if your paid council staff do their job correctly, and do not operate unconscionably, but do allocate the payment to the correct yearly account of your customers choosing and not for your council staff or anyone else's benefit.
Multiple council's have had no problem providing this information, so what makes Maidstone Borough Council an exception to the rule, unless you are operating as a secret society.
Please confirm if any of your officers are connected to secret societies such as the Freemasons or if any of your councillors who make decisions and approve policy on the allocation of your customers money.
Yours faithfully,
D Speller
Dear Maidstone Borough Council,
When will Maidstone Borough Council be providing an ancknolwedgment and a answer.
Maidstone Borough Council is one of the most dishonest local authorities who refuse to answer FOI requests in a straight forward and honest way.
What right does Maidstone Borough Council Staff have to decide that they can treat the people of Maidstone with such contempt.
Yours faithfully,
D Speller
John Victor left an annotation ()
It is unfair to accuse Maidstone of being any more corrupt than other councils and I can assure you the contempt is distributed more evenly than you think...
https://www.youtube.com/watch?v=RHb2lZnT...
Ref: FOI5953
Dear Mr Speller,
I am writing to advise you that following a search of our paper and electronic records, I have established that the information you requested is not held by this Council.
In regards to your query about letters sent after payments, we do accept letters after a payment has been made, depending on the individual circumstance of an account and whether there are arrears.
If you have any queries about this letter, please contact me. Please remember to quote the reference above in any future communications.
If you are unhappy with the service you have received in relation to your request and wish to request a review of our decision, respond to this email and I will pass it on to Mid Kent Legal Services to conduct a review. Please ensure you outline your reasons for requesting a review.
If you are not content with the outcome of your complaint, you may apply directly to the Information Commissioner for a decision. Generally, the ICO cannot make a decision unless you have exhausted the complaints procedure provided by the Council. The Information Commissioner can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
Yours sincerely
Alex Munden
Performance and Business Information Officer
Policy & Information Team
Maidstone Borough Council, Maidstone House, King Street, Maidstone, Kent, ME15 6JQ
t 01622 602613 e [email address] w www.maidstone.gov.uk
Dear ComplaintsAndFOI (MBC),
Thank you for confirming that Maidstone Borough Council staff do act unconscionably, because It is not for Maidstone Borough Council to decide if they should or should not reject your customers intentions in their letters, sent to your staff who are supposed to provide a service and not to steal their money for the council.
The whole purpose of sending a letter after payment is to distinguish between yearly accounts because your system does not, clearly one account will be in arrears and it is up to your customers to decide which account they wish to pay, as multiple honest council's have already stated.
Maidstone Borough Council have no right to take it upon themselves to treat their customers money as if it was their own.
Do your staff who take it upon themselves to deliberately act in a dishonest and unconscionable way by placing the funds into an account to gain the council and their associates more revenue, refund the funds they have stolen by deliberately putting them into the wrong account, or do you just keep it; which is theft ?
Yours sincerely,
D Speller
Dear ComplaintsAndFOI (MBC),
Please answer my follow up email seeking clarification of the unconscionable actions of the staff employed by Maidstone Borough Council, is this a council policy because other council's have confirmed that they do treat their customers with respect and do not attempt to steal their money by treating it as if it was their own, so that others can benefit from it.
Yours sincerely,
D Speller
D Speller left an annotation ()
Maidstone Borough Council have not confirmed why their staff paid for from the Public Purse can treat their customers with such absolute disrespect, this amounts to theft of their customers. money by using it to benefit others for a purpose it was NOT intended for.
Dear Mr Speller,
You received a response to your Freedom of Information Act Request. All officers within the council strive to provide good customer service. This involves treating customers with respect. You are not requesting held information, so your queries will not be dealt with under the Freedom of Information Act.
We now consider this matter closed, as you have not requested an internal review of the response to your Freedom of Information Act request. You can still request an internal review if you are unhappy with the service or response you originally received. Please respond to this email and I will pass it on to Mid Kent Legal Services to conduct a review. Please ensure you outline the reasons for requesting a review.
Yours sincerely,
Complaints & FOI
Policy and Information Team
Maidstone Borough Council, Maidstone House, King Street, Maidstone, Kent
ME15 6JQ
E [email address] w www.maidstone.gov.uk
Dear ComplaintsAndFOI (MBC),
I did not ask Maidstone Borough Council if all your staff strive to provide good customer service but if your Revenues and Benefits staff treat your customers money as their own, because if they do ignore a letter sent after payment as the leader of Maidstone Borough Council Fran Wilson (LIB) states , then it is impossible that your staff are treating your customers with respect and your councillors are not holding your staff to account for their unconscionable actions to benefit themselves and others.
Once again other Council's have had no problem providing a straight forward answer to a simple question, concerning the conduct of your staff and you are continuing to delay giving a simple yes our staff do ignore a letter of intention and act unconscionably by allocating the money as if it was their own , or no they do not act unconscionably and use it for the purpose your customer intended ?
Yours sincerely,
D Speller
D Speller left an annotation ()
How many of Maidstone Borough Council Revenues and Benefits staff have been promoted for acting unconscionably ?
Using their customers money for a purpose other than the customer intended and why are the Councillors not holding them to account is it because council tax pays for their allowances.
Dear Mr Speller,
You have received responses to your requests for information, we will not be responding to your questions any further. Your email of 6 March at 19:02 has not been treated as a freedom of information request. If you wish to make a complaint about a member of staff, this needs to be done through our corporate complaints process.
Yours sincerely,
Complaints & FOI
Policy and Information Team
Maidstone Borough Council, Maidstone House, King Street, Maidstone, Kent
ME15 6JQ
E [email address] w www.maidstone.gov.uk
Dear ComplaintsAndFOI (MBC),
Maidstone Borough Council has a duty to conform with the FOIA and have consistently refused to provide a straight answer to a simple question.
Please state where within the ACT It states Maidstone Borough Council has the right to turn a valid FOI request into a complaint about a member of staff, when this request is clearly only in connection to certain staff who have access to other people's money and have been granted an unconscionable power .
Please confirm who grants them this power to deal with money in an unconscionable manner and treat it as if it were their decision as to which yearly account your customers money should be used towards by ignoring a letter of intention sent to them as instructed by the leader of Maidstone Borough Council Fran Wilson (LIB) ?
Yours sincerely,
D Speller
D Speller left an annotation ()
Maidstone Borough Council clearly have a lot to hide, why are their staff being granted the power to effectively steal their customers money by using it for a purpose at odds with the original intention ?
What is the point of having a leader of a council who can be ignored by council officers when it is obvious who really has control of the council.
Dear Mr Speller,
If you have questions around the conduct of officers, or believe they have behaved incorrectly, this cannot be resolved through the Freedom of Information Act. If you are dissatisfied with the way our officers behave, this is a complaint against the service in question and should be dealt with as such. If you feel that our staff are acting inappropriately, I would advise that you request that we treat this as an official complaint.
Please let me know if you wish to do this. If not, we will not be responding to the issue of the conduct of officers any further.
Yours sincerely,
Complaints & FOI
Policy and Information Team
Maidstone Borough Council, Maidstone House, King Street, Maidstone, Kent
ME15 6JQ
E [email address] w www.maidstone.gov.uk
Dear ComplaintsAndFOI (MBC),
Why are MBC staff demanding that I should make a complaint when all you are required to do under the FOIA is answer a simple question and clarify what the Leader of your council stated in a Council podcast and that multiple councils have had no problem answering.
You have still not confirmed how many Freemasons are operating within the council.
Yours sincerely,
D Speller
Dear Mr Speller,
Your previous emails was not a request for information as you were expressing dissatisfaction with the actions of our officers and our policies and procedures.
Our meetings are recorded and are available here https://maidstone.public-i.tv/core/porta... , you should be able to find a recording of the meeting you are referring to. You can also find copies of decisions and minutes, or request a copy of information that has been archived, at the following link: http://www.maidstone.gov.uk/council/meet...
Your email of 13 June 2017 at 16:07 has not been treated as a Freedom of Information Request.
Yours sincerely,
Alex
Complaints & FOI
Policy and Information Team
Maidstone Borough Council, Maidstone House, King Street, Maidstone, Kent
ME15 6JQ
E [email address] w www.maidstone.gov.uk
We work to defend the right to FOI for everyone
Help us protect your right to hold public authorities to account. Donate and support our work.
Donate Now
D Speller left an annotation ()
Maidstone Borough Council is one of the most dishonest local authorities who refuse to answer FOI requests in a straight forward and honest way.
What right does Maidstone Borough Council Staff have to decide that they can treat the people of Maidstone with such contempt ?