Dear Highways Agency,

Please provide a list of all reports known to the Agency which analyse the M4 Bus Lane.
This is to include a brief description of the contents of each.

In particular, list all reports by the TRL.

What before and / or after data is held to the knowledge of the Highways Agency by government departments of the effects of the M4 Bus Lane?

What was the consultation process before it was introduced?

What was the analysis that suggested the M4 Bus Lane might be beneficial?

What directions have been given by government ministers regarding this bus lane?

Yours faithfully,

Mark Black

Dear Mr Black

Thank you for contacting the Highways Agency Information Line on 02/10/2010 with your Freedom of Information (FOI) request. Your request has been forwarded to the relevant team who will respond within 20 working days

In the meantime, please take a look at the following link: http://www.highways.gov.uk/foiresponses/... for more information regarding the Highways Agency's process for FOI requests

Kind regards

Claire Coniff, HAIL Advisor
Highways Agency Information Line
tel: 0300 123 5000
email: [Highways Agency request email]

Safe roads, Reliable journeys, Informed travellers
Highways Agency, an Executive Agency of the Department for Transport.

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Whiteman, Anna,

Dear Mr Black

Thank you for your request for information via the Highways Agency
Information Line about the suspension of the M4 Bus Lane. Your request was
received on 2 October 2010 and I am dealing with it under the
Environmental Information Regulations 2004.

This is because the information requested concerns measures and activities
affecting or likely to affect elements of the environment or affect
factors such as noise, pollution discharges and other releases into the
environment.[1][1]

If you have any queries about this letter, please contact me. Please
remember to quote the reference number above in any future communications.

The definition of environmental Information is explained in [2]Section 2
(1) of the Environmental Information Regulations 2004

Regards

Anna Whiteman, Customer Services Manager
Highways Agency | Federated House | London Road | Dorking | RH4 1SZ
Tel: +44 (0) 1306 878106 | Fax: + 44 (0) 1306 878310
Web: [3]http://www.highways.gov.uk
GTN: 3904 8106

Safe roads, Reliable journeys, Informed travellers
Highways Agency, an Executive Agency of the Department for Transport.

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Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes.

References

Visible links
1. file:///tmp/outbind:/1/#_ftn1
2. http://www.opsi.gov.uk/si/si2004/2004339...
3. http://www.highways.gov.uk/

Dear Whiteman, Anna,

I am disappointed that after 2 weeks, no further reply has been received.

Please confirm when the information will be provided, as you are required to provide it promptly, and in any event within 20 working days, which period has now elapsed.

Yours sincerely,

Mark Black

Whiteman, Anna,

Dear Mr Black

The complexity and volume of the requested information and the current
position surrounding the issues of the M4 bus lane mean that it is
impracticable for us to give a full response within the original 20 days.
For this reason it is necessary for us to extend the deadline under
Regulation 7 (1) of the Environmental Information Regulations and I hope
to have a response to you by 26 November 2010.

Regards

Anna Whiteman, Customer Services Manager
Highways Agency | Federated House | London Road | Dorking | RH4 1SZ
Tel: +44 (0) 1306 878106 | Fax: + 44 (0) 1306 878310
Web: [1]http://www.highways.gov.uk
GTN: 3904 8106

Safe roads, Reliable journeys, Informed travellers
Highways Agency, an Executive Agency of the Department for Transport.

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Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes.

References

Visible links
1. http://www.highways.gov.uk/

Dear Highways Agency,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Highways Agency's handling of my FOI request 'M4 Bus Lane - Highways Agency - Data Held'.

Far too long has passed without effective reply.

Promised deadlines have passed, including the most recent.

It is not acceptable that 2 months have passed without even confirmation of what data is held.

A full history of my FOI request and all correspondence is available on the Internet at this address:
http://www.whatdotheyknow.com/request/m4...

Yours faithfully,

Mark Black

Dear Mr Black,

Thank you for your email to the Highways Agency on the 28th November 2010 in regards to your Freedom of Information request of the 2nd October 2010.

I have passed your email to the Highways Agency's Freedom of Information Officer and requested he undertake a review of your request of the 2nd October and the lack of response. Your reference number for this escalation is 13092767.

Please note that the Agency's complaints process for Freedom of Information requests can be found here:

http://www.highways.gov.uk/foiresponses/...

This page also contains details of how to escalate your complaint to the Information Commissioner's Office should you feel this to be necessary.

Kind regards,

Jon Allen
Highways Agency Information Line

Tel: 0300 123 5000

Email [Highways Agency request email]

'Make Time for Winter'

For a smoother journey make sure your vehicle is ready for winter
For peace of mind always carry an emergency kit
Be a smarter driver, check traffic and weather updates
Visit www.highways.gov.uk/winter

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King, John,

2 Attachments

Dear Mr Black

I apologise for the delay. Please see the two attachments in response to
your request for information on the suspension of the M4 Bus Lane.

Yours sincerely

John King

John King
Highways Agency | Federated House | London Road | Dorking | RH4 1SZ
Web: [1]http://www.highways.gov.uk

Safe roads, Reliable journeys, Informed travellers
Highways Agency, an Executive Agency of the Department for Transport.

show quoted sections

Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes.

References

Visible links
1. http://www.highways.gov.uk/

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