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M25-A13 video footage

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Dear Highways England Company Limited,

Can I please request video footage of the A13 slip road west bound leading into the M25 roundabout and footage of the roundabout as well. I need footage from 14/10/2020 between 13:00 - 13:30. My car was hit on the roundabout whilst heading on to the M25 southbound.

Thanks

Yours faithfully,

Dr R

Highways England, Highways England Company Limited

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If you’re reporting a real time issue which requires immediate attention
please call the Customer Contact Centre on 0300 123 5000.

 

A map of the roads for which we are responsible can be found here
[1]https://assets.publishing.service.gov.uk....
If the road you’re interested in isn’t on this map it will fall under the
jurisdiction of the local authority. You can find details of local
authorities using the search facility on the gov.uk website at:
[2]https://www.gov.uk/find-your-local-council

 

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Highways England Company Limited | General enquiries: 0300 123 5000
|National Traffic Operations Centre, 3 Ridgeway, Quinton Business Park,
Birmingham B32 1AF |
[5]https://www.gov.uk/government/organisati... |
[6][Highways England request email]

 

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References

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1. https://assets.publishing.service.gov.uk...
2. https://www.gov.uk/find-your-local-council
3. https://www.highwaysengland.co.uk/privacy
4. https://www.gov.uk/make-a-freedom-of-inf...
5. https://www.gov.uk/government/organisati...
6. mailto:[Highways England request email]

East Ops Support, Highways England Company Limited

1 Attachment

 

Dear Raj

 

Thank you for your email on the 15^th October 2020 to our Customer
Contact Centre regarding a request for CCTV footage. Your enquiry has been
forwarded to me for investigation and reply.

 

I am sorry to hear you were involved in a road traffic collision, I
understand how stressful this must have been for you.

 

Highways England has CCTV set at strategic points across the network to
provide operational information. These cameras are used to monitor
incidents and traffic flow on the main carriageway predominantly and not
slip roads or roundabouts and in general the focus will be long distance
to give a wide or long range view. The cameras are unable to view car
vehicle registration numbers from these positions.

 

Due to the COVID-19 pandemic our operational support team are working
remotely from home. This has greatly limited the level of service and
access to systems we are normally able to provide to our customers in
regards to CCTV and incident log requests. At this time we are unable to
investigate any CCTV requests on our motorway network.

 

I am sorry that we have been unable to help you on this occasion, should
you have any further queries please contact
[1][email address] quoting the above reference
number.

 

Yours sincerely

 

Nicole Rosier

Operations Support East
Highways England | C/O Woodlands | Manton Lane | Bedford | MK41 7LW
Web: [2]www.highwaysengland.co.uk

 

Follow Highways England East on Twitter
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Keep up to date with our roads projects at [4]Highways England East Road
Projects

Get live traffic information at [5]http://www.trafficengland.com or
download our apps for free by going to the [6]iTunes store  or [7]Google
Play store

Customer Contact Centre is available 24/7 on 0300 123 5000 or
[8][Highways England request email]

 

 

 

This email may contain information which is confidential and is intended
only for use of the recipient/s named above. If you are not an intended
recipient, you are hereby notified that any copying, distribution,
disclosure, reliance upon or other use of the contents of this email is
strictly prohibited. If you have received this email in error, please
notify the sender and destroy it.

 

Highways England Company Limited | General enquiries: 0300 123 5000
|National Traffic Operations Centre, 3 Ridgeway, Quinton Business Park,
Birmingham B32 1AF |
[9]https://www.gov.uk/government/organisati... |
[10][Highways England request email]

 

Registered in England and Wales no 9346363 | Registered Office: Bridge
House, 1 Walnut Tree Close, Guildford, Surrey GU1 4LZ 

 

Consider the environment. Please don't print this e-mail unless you really
need to.

References

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1. mailto:[email address]
2. http://www.highwaysengland.co.uk/
3. https://twitter.com/HighwaysEAST
4. http://roads.highways.gov.uk/regions/eas...
5. http://www.trafficengland.com/
6. iTunes store
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7. https://play.google.com/store/apps/detai...
8. mailto:[Highways England request email]
9. https://www.gov.uk/government/organisati...
10. mailto:[Highways England request email]

We don't know whether the most recent response to this request contains information or not – if you are Raj please sign in and let everyone know.