Thank you for contacting Luton Council’s Freedom of Information team. We confirm receipt of your request and will contact you in due course.

If you are contacting us about a request you have already made, please ensure you have included the reference number, and please email again if you have not included this.

Note, this email address is for Freedom of Information requests only. If your email is for anything else, we will not be able to assist so please re-direct your request accordingly. You can see our website at www.luton.gov.uk<http://www.luton.gov.uk/>.

IMPORTANT: Luton Borough Council routinely monitors the content of e-mail sent and received by its e-mail systems, to ensure compliance with its policies and procedures. Messages that breach policy or pose a threat may be quarantined or deleted. Scanning of this message and addition of this footer is performed by MailMarshal Secure Email Gateway in conjunction with virus detection software. The Council is not responsible for any changes made to the message after it has been sent. This message is intended only for the addressee. Any unauthorised copying or distribution may be unlawful. If you have received this email in error please notify the originator of the message and then delete this message from your system.

Website: www.luton.gov.uk

Reference: LU11361

Dear Edward Sloley (request-1029899-d5accf63) 

Your Freedom of Information Request - Acknowledgement. 
​
Thank you for sending your request for information.  We are treating this
as a request under the Freedom of Information Act 2000.

The legislation allows us 20 working days to respond to your request. This
is 18/10/2023. If we require any clarification from you in relation to
your request, we will contact you further.  

Should you have any queries or concerns about how your request is being
handled, please do not hesitate to contact us, quoting the above
reference, by emailing us at [Luton Borough Council request email] or writing to us at the
above address.

Yours sincerely

Sarah Cave 
Complaints and Information Compliance Team

 
IMPORTANT: Luton Borough Council routinely monitors the content of e-mail
sent and received by its e-mail systems, to ensure compliance with its
policies and procedures. Messages that breach policy or pose a threat may
be quarantined or deleted. Scanning of this message and addition of this
footer is performed by MailMarshal Secure Email Gateway in conjunction
with virus detection software. The Council is not responsible for any
changes made to the message after it has been sent. This message is
intended only for the addressee. Any unauthorised copying or distribution
may be unlawful. If you have received this email in error please notify
the originator of the message and then delete this message from your
system.

Sign up to receive important updates on council
services: luton.gov.uk/emailupdates

Follow us on Twitter: @Lutoncouncil
Like us on Facebook: Luton Council
Before printing, please think about the ENVIRONMENT!
  

Thank you for contacting Luton Council’s Freedom of Information team. We confirm receipt of your request and will contact you in due course.

If you are contacting us about a request you have already made, please ensure you have included the reference number, and please email again if you have not included this.

Note, this email address is for Freedom of Information requests only. If your email is for anything else, we will not be able to assist so please re-direct your request accordingly. You can see our website at www.luton.gov.uk<http://www.luton.gov.uk/>.

IMPORTANT: Luton Borough Council routinely monitors the content of e-mail sent and received by its e-mail systems, to ensure compliance with its policies and procedures. Messages that breach policy or pose a threat may be quarantined or deleted. Scanning of this message and addition of this footer is performed by MailMarshal Secure Email Gateway in conjunction with virus detection software. The Council is not responsible for any changes made to the message after it has been sent. This message is intended only for the addressee. Any unauthorised copying or distribution may be unlawful. If you have received this email in error please notify the originator of the message and then delete this message from your system.

Website: www.luton.gov.uk

Thank you for contacting Luton Council’s Freedom of Information team. We confirm receipt of your request and will contact you in due course.

If you are contacting us about a request you have already made, please ensure you have included the reference number, and please email again if you have not included this.

Note, this email address is for Freedom of Information requests only. If your email is for anything else, we will not be able to assist so please re-direct your request accordingly. You can see our website at www.luton.gov.uk<http://www.luton.gov.uk/>.

IMPORTANT: Luton Borough Council routinely monitors the content of e-mail sent and received by its e-mail systems, to ensure compliance with its policies and procedures. Messages that breach policy or pose a threat may be quarantined or deleted. Scanning of this message and addition of this footer is performed by MailMarshal Secure Email Gateway in conjunction with virus detection software. The Council is not responsible for any changes made to the message after it has been sent. This message is intended only for the addressee. Any unauthorised copying or distribution may be unlawful. If you have received this email in error please notify the originator of the message and then delete this message from your system.

Website: www.luton.gov.uk

Good afternoon

I apologise that you have not yet had a response. I will chase the team today and also escalate to a manager.

Kind regards

Sarah Cave
Complaints and Information Compliance Manager (data protection, subject access requests, Freedom of Information, Environmental Information Regulations)
Luton Council

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Dear Sir,
The data associated with the BSIP project is significant and cannot be
easily converted to be added to our Web page and as it is constantly being
reviewed and or amended we will not be placing it on the Web. The data
about bus journey times and schedules can be found on the bus operator
sites and will also be updated as changes are made. I will forward under
separate cover the basis of the original award for the BSIP funding, this
sum has not been amended and the delivery continues with some elements,
such as bus lanes, still under discussion and consideration, other options
are bein looked at.

Kind regards,

Steven Lain
Service Manager, Bus Services & Operations.
Property & Infrastructure
T 01582  546992
M 07710 442513
Email; [1][email address]
Service funded by Department of Transport.
 

References

Visible links
1. mailto:[email address]

Dear Sir,

Further to my earlier email, please find details of the BSIP Programme,
the delivery will differ from this, the delay from submission to award and
then receipt of funding has changed, not least the fixed £2.00 fare. This
has resulted in a review agreed with the DfT to introduce other cost
reduction ways to save residents at this time of cost pressure, helping
the working public in particular.

We will be placing more marketing and advertising information as and when
appropriate.

Kind regards

Steven Lain

Service Manager, Bus Services & Operations.

Property & Infrastructure

T 01582  546992

M 07710 442513

Email; [1][email address]

Service funded by Department of Transport.

[2]cid:image007.jpg@01D86F80.B31AE190

[3]LutonLogo 
IMPORTANT: Luton Borough Council routinely monitors the content of e-mail
sent and received by its e-mail systems, to ensure compliance with its
policies and procedures. Messages that breach policy or pose a threat may
be quarantined or deleted. Scanning of this message and addition of this
footer is performed by MailMarshal Secure Email Gateway in conjunction
with virus detection software. The Council is not responsible for any
changes made to the message after it has been sent. This message is
intended only for the addressee. Any unauthorised copying or distribution
may be unlawful. If you have received this email in error please notify
the originator of the message and then delete this message from your
system.

Please visit our website for Coronavirus updates and guidance.

Website: [4]www.luton.gov.uk

Sign up to receive important updates on council
services: [5]luton.gov.uk/emailupdates

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References

Visible links
1. mailto:[email address]
4. http://www.luton.gov.uk/
5. http://www.luton.gov.uk/emailupdates

Good morning

I have been advised by the team that they have now replied to your request. Can you confirm if you would still like the internal review to be opened?

Kind regards

Sarah Cave
Complaints and Information Compliance Manager (data protection, subject access requests, Freedom of Information, Environmental Information Regulations)
Luton Council

show quoted sections

Thank you for contacting Luton Council’s Freedom of Information team. We confirm receipt of your request and will contact you in due course.

If you are contacting us about a request you have already made, please ensure you have included the reference number, and please email again if you have not included this.

Note, this email address is for Freedom of Information requests only. If your email is for anything else, we will not be able to assist so please re-direct your request accordingly. You can see our website at www.luton.gov.uk<http://www.luton.gov.uk/>.

IMPORTANT: Luton Borough Council routinely monitors the content of e-mail sent and received by its e-mail systems, to ensure compliance with its policies and procedures. Messages that breach policy or pose a threat may be quarantined or deleted. Scanning of this message and addition of this footer is performed by MailMarshal Secure Email Gateway in conjunction with virus detection software. The Council is not responsible for any changes made to the message after it has been sent. This message is intended only for the addressee. Any unauthorised copying or distribution may be unlawful. If you have received this email in error please notify the originator of the message and then delete this message from your system.

Website: www.luton.gov.uk

Thank you for confirming.

Kind regards

Sarah Cave
Complaints and Information Compliance Manager (data protection, subject access requests, Freedom of Information, Environmental Information Regulations)
Luton Council

show quoted sections