London Underground Announcements

[Name Removed] made this Freedom of Information request to Transport for London This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was refused by Transport for London.

Dear Transport for London,
Please could I have a copy of the C stock announcements for the Circle, Hammersmith and City and District lines and if possible the Emma Clarke announcements from the C stock, Circle line.
I hope this is not too much to ask, but if possible could I have them in wav format. If not then could I have them in whatever format they're usually sent in.

Yours faithfully,
[Name Removed] ,

FOI, Transport for London

Dear [Name Removed] ,.

In order for us to process your request, please can you confirm your surname.

Section 8(1) of the FOIA stated that for a request for information to be valid, you must provide a real name. Therefore, title and/or first name with surname satisfies the requirement for provision of a real name.

If you do not provide your surname your request will be cancelled.

Yours sincerely,

Melissa Nichols
FOI Case Officer
General Counsel
Transport for London

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Dear FOI,
My full name is [name removed].

FOI, Transport for London

Dear [name removed],

TfL Ref: FOI-1498-2021

Thank you for your clarified request received by Transport for London (TfL) on 2 November 2020 asking for information about London Underground announcements.

Your request will be processed in accordance with the requirements of the Freedom of Information Act and our information access policy.

A response will be sent to you by 1 December 2020. We publish a substantial range of information on our website on subjects including operational performance, contracts, expenditure, journey data, governance and our financial performance. This includes data which is frequently asked for in FOI requests or other public queries. Please check http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

We will publish anonymised versions of requests and responses on the www.tfl.gov.uk website. We will not publish your name and we will send a copy of the response to you before it is published on our website.

In the meantime, if you would like to discuss this matter further, please do not hesitate to contact me.

Yours sincerely

Melissa Nichols
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

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FOI, Transport for London

1 Attachment

Dear [name removed],

Our Ref: FOI-1498-2021

Thank you for your clarified request received on 2 November 2020 asking for a copy of the London Underground announcements.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and TfL’s information access policy. I can confirm we do hold the information you require.

However, we are refusing your request under section 14(1) of the Act. We consider that providing the requested information would place an unreasonable burden on us at this time. As you will be aware, it is essential for London, and in particular for all critical workers, that we continue to provide a safe transport network that enables them to make the journeys they need to and our staff are working hard to support them and protect all Londoners. We consider that answering this request would represent a disproportionate effort and would require the redirection of limited specialist resources and the attention of staff away from their core functions who could be supporting other essential activity.

We do wish to clarify that whilst we consider that your request falls under section 14(1) of the FOI Act, this does not reflect a conclusion that it has been your intention to place an undue burden on our resources.

On the specific application of section 14(1) we have been steered by the ICO guidance on the use of that exemption that can be found on its website here: https://ico.org.uk/media/1198/dealing-wi...

To be clear, it is the current context in which the request has been made that is central to our decision to apply the exemption set out in section 14(1) in response to your request. In particular, we consider the following elements of s14 apply in this instance:

• The request is likely to cause a disproportionate or unjustified level of disruption, irritation or distress in the current circumstances
• Lacks sufficient purpose or value in the current circumstances
• Overly burdensome in the current circumstances

We have responded to several hundred requests for audio recordings over many years. However, due to alternative working arrangements aligned with the Government’s measures to tackle the coronavirus, the FOI Case Management Team do not currently have access to the necessary hardware required to create CDs of audio announcements in response to FOI requests and so we are unable to process these requests remotely. Processing your request would require individuals to attend office premises, contrary to current government advice, in order to access the relevant equipment to compile the information requested and issue the response. We consider this to be a disproportionate burden on our staff and we cannot justify the use of our resources in this way at present for a request that we do not consider to carry any wider public interest.

Therefore we are refusing your request under s14 of the FOI Act.

If you are considering submitting a further FOI request please think carefully about whether the request is essential at this current time, as answering FOI requests will require the use of limited resources and the attention of staff who could be supporting other essential activity. Where requests are made, please note that our response time may be impacted by the current situation.

Please see the attached information sheet for details of your right to appeal.

Yours sincerely

Melissa Nichols
FOI Case Management Team
General Counsel
Transport for London

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