London Overground May 2013 unit resource diagrams.

The request was successful.

Dear Transport for London,

I would be obliged if you could please provide the following London Overground information:-

1 - the unit resource diagrams for London Overground class 172 & 378 units for the timetable that commenced 19 May 2013.

(This document would show the individual unit workings
(passenger and empty) for each unit by diagram number for Mondays to Fridays, Saturdays & Sundays).

2 - Christmas and New Year 2013 alterations to the current diagrams.

3 - A list of the digital destination displays, as shown on the front and rear of the units, in the order they appear on the electronic chip (EPROM).

Many thanks.

Yours faithfully,

David Reynolds MILT

FOI, Transport for London

Dear Mr Reynolds,

 

Our ref:  FOI-1912-1314

 

Thank you for your email received on 7 January 2014 asking for information
about resource diagrams.

 

Your request will be processed in accordance with the requirements of the
Freedom of Information Act and our information access policy. 

 

A response will be provided to you by 4 February 2014.

 

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

 

Yours sincerely,

 

Melissa Nichols

FOI Case Officer

 

FOI Case Management Team | Transport for London

Windsor House, 42-50 Victoria Street, London SW1H 0TL

[TfL request email]

 

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FOI, Transport for London

Dear Mr Reynolds,

 

TfL Ref: FOI-1912-1314

 

Thank you for your email received by us on 7 January 2014 asking for
information about unit resource diagrams.

Your request has been considered in accordance with the requirements of
the Freedom of Information (FOI) Act and our information access policy. 

 

Unfortunately, from the description provided, we are unable to identify
the information you require.

 

To enable us to assist with your request, please provide a more detailed
description of the information you’re seeking together with any other
details you think might help us locate the information you require.

 

You requested...“3 - A list of the digital destination displays, as shown
on the front and rear of the units, in the order they appear on the
electronic chip (EPROM).”

 

Please clarify if you mean the Customer Information System within our
trains.

The Freedom of Information Act allows you to request recorded information
held by Transport for London. There are limits on the time that we are
required to spend determining whether we hold the information you are
requesting and the time spent locating, retrieving and extracting it.
Therefore you should identify the information that you want as clearly and
concisely as you can, specifying the types of document that you are
looking for. You might also consider limiting your request to a particular
period of time, geographical area or specific departments of the
organisation.

 

Although your request can take the form of a question, rather than a
request for specific documents, we do not have to answer your question if
it would require the creation of new information or the provision of a
judgement, explanation, advice or opinion that was not already recorded at
the time of your request.

 

Please note that the 20 working day deadline for responding to your
request will depend on when we receive satisfactory additional information
to help clarify your request.  

 

If we hear nothing further from you by 31^st January 2014 your response
will be treated as a new request.

 

In the meantime, if you have any queries or would like to discuss your
request, please do not hesitate to contact me.

 

Yours sincerely,

 

Melissa Nichols

FOI Case Officer

 

FOI Case Management Team

General Counsel

 

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Dear Melissa Nichols,

Apologies for the confusion regarding item 3 of my request.

What I meant was a list of all the destination displays that London Overground trains are capable of showing, whether in service or not in service, to indicate where a train will terminate, e.g. -

Barking
Gospel Oak
Highbury & Islington
Crystal Palace
Stratford
Richmond

etc.

Yours sincerely,

David Reynolds MILT

Dear Melissa Nichols,

WhatDoTheyKnow? seems to think you are waiting for a clarification from me. I did respond to you on 17 January 2014, as requested, but in case you did not receive it, my reply was as follows:-

Apologies for the confusion regarding item 3 of my request.

What I meant was a list of all the destination displays that London Overground trains are capable of showing, whether in service or not in service, to indicate where a train will terminate, e.g. -

Barking
Gospel Oak
Highbury & Islington
Crystal Palace
Stratford
Richmond

etc.

Yours sincerely,

David Reynolds MILT

Dear FOI,

Could you please advise as to when I am likely to receive the information requested in my FOI request of 7 January 2014 under TfL Ref: FOI-1912-1314?

Yours sincerely,

David Reynolds MILT

Dear FOI,

My FOI request (TfL Ref: FOI-1912-1314) should, by law, normally have been responded to promptly and by 19 February 2014.

This date has now passed and I would appreciate your response at the earliest opportunity.

Yours sincerely,

David Reynolds MILT

Nichols Melissa (ST), Transport for London

Dear Mr Reynolds,

Thank you for your email.

A response to your request will be provided to you shortly. Please accept my apologies for the delay.

Kind regards,

Melissa Nichols
FOI Case Officer

Transport for London

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FOI, Transport for London

2 Attachments

Dear Mr Reynolds

 

TfL Ref: FOI-1912-1314

 

Thank you for your email received by us on 7 January 2014 asking for
information about London Overground. Please accept my apologies for the
delay in responding to you.

 

Your request has been considered in accordance with the requirements of
the Freedom of Information Act and our information access policy. I can
confirm we do hold the information you require.

 

Please find attached the resource diagrams you requested.

 

Below is a list of the destination displays, as shown on the front and
rear of the units, in the order they appear on the electronic chip
(EPROM):

 

Richmond to Stratford line

Richmond, Gunnersbury, South Acton, Willesden Junction, Gospel Oak, Camden
Road, Caledonian Road & Barnsbury, Highbury & Islington, Canonbury,
Dalston Kingsland, Hackney Wick and Stratford

 

Clapham Junction to Willesden Junction line

Clapham Junction, Imperial Wharf, West Brompton, Kensington Olympia,
Shepherd’s Bush, Willesden Junction, Gospel Oak, Camden Road, Caledonian
Road & Barnsbury, Highbury & Islington, Canonbury, Dalston Kingsland,
Hackney Wick and Stratford

 

Watford Junction to Euston line

Watford Junction, Harrow & Wealdstone, Stonebridge Park, Willesden
Junction, Queen’s Park, Kilburn High Road and London Euston (plus
diversionary routes to stations between Camden Road and Stratford as shown
above)

 

Highbury & Islington to New Cross line

Highbury & Islington, Dalston Junction, Shadwell, Canada Water, Surrey
Quays and New Cross

 

Highbury & Islington to Crystal Palace line

Highbury & Islington, Dalston Junction, Shadwell, Canada Water, Surrey
Quays, New Cross Gate and Crystal Palace

 

Highbury & Islington to West Croydon line

Highbury & Islington, Dalston Junction, Shadwell, Canada Water, Surrey
Quays, New Cross Gate, Norwood Junction and West Croydon

 

Highbury & Islington to Clapham Junction line

Highbury & Islington, Dalston Junction, Shadwell, Canada Water, Surrey
Quays and Clapham Junction (plus diversionary route to Battersea Park)

 

If this is not the information you are looking for, or if you are unable
to access it for some reason, please do not hesitate to contact me.

 

Please see the attached information sheet for details of your right to
appeal.

 

Yours sincerely,

 

Melissa Nichols

FOI Case Officer

 

FOI Case Management Team

General Counsel

Transport for London

 

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Dear Melissa Nichols,

Thank you very much for collating the information I had requested. It was well worth the wait.

There is just one minor omission and that is a list of the destination displays, as shown on the front and rear of the Class 172 units, in the order they appear on the electronic chip (EPROM).

Yours sincerely,

David Reynolds MILT

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