London Overground Announcements and LU whistleboards

Taurus Fan made this Freedom of Information request to Transport for London

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was refused by Transport for London.

Dear Transport for London,
I'd like to request a list of all the places on the LU-network where train drivers have to use the train whistle, e. g. whistleboards.
I'd also like to request the IBus, London Overground and on platform announcements by Emma Higgnet to get send to me via E-mail, Onedrive or simelar as I'm unable to listen to CDs on my computer.

Yours faithfully,

Taurus Fan

FOI, Transport for London

Dear Mr Fan,

 

TfL Ref: FOI-1491-2021

 

Thank you for your request received by Transport for London (TfL) on 30^th
October 2020 asking for information about London Underground
whistleboards and copies of London Overground announcements.

 

Please think carefully about whether the request is essential at this
current time, as answering FOI requests will require the use of limited
resources and the attention of staff who could be supporting other
essential activity. Where requests are made, please note that our response
time may be impacted by the current situation and so you may wish to
reconsider the timing of this request. Please notify us as soon as
possible if you would like to withdraw your request at the current time.

 

Should you wish to proceed with the request we will aim to issue a
response by 27^th November 2020 in accordance with the Freedom of
Information Act 2000 and our information access policy. We publish a
substantial range of information on our website on subjects including
operational performance, contracts, expenditure, journey data, governance
and our financial performance. This includes data which is frequently
asked for in FOI requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

 

We will publish anonymised versions of requests and responses on the
[2]www.tfl.gov.uk website. We will not publish your name and we will send
a copy of the response to you before it is published on our website.

 

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

 

Yours sincerely,

 

David Wells

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

 

 

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Dear FOI,

I'm sorry to bother you with a request at the current time but I regretably need this information at this time and so think the request as essencial for me.

Yours sincerely and stay save,

Taurus Fan

FOI, Transport for London

1 Attachment

Dear Mr Fan,

 

TfL Ref: FOI-1491-2021

 

Thank you for your request received by Transport for London (TfL) on 30^th
October 2020 asking for information about London Underground
whistleboards and copies of London Overground announcements.

 

Your request has been considered in accordance with the requirements of
the Freedom of Information Act and our information access policy.

 

Specifically you asked:

 

“I'd like to request a list of all the places on the LU-network where
train drivers have to use the train whistle, e. g. whistleboards. I'd also
like to request the IBus, London Overground and on platform announcements
by Emma Higgnet to get send to me via E-mail, Onedrive or simelar as I'm
unable to listen to CDs on my computer.”

 

I can confirm that we hold some of the information you require. However,
we are refusing your request under section 14(1) of the Freedom of
Information Act. We consider that providing the requested information
would place an unreasonable burden on us at this time. As you will be
aware, it is essential for London, and in particular for all critical
workers, that we continue to provide a safe transport network that enables
them to make the journeys they need to and our staff are working hard to
support them and protect all Londoners. We consider that answering this
request would represent a disproportionate effort and would require the
redirection of limited specialist resources and the attention of staff
away from their core functions who could be supporting other essential
activity.

 

We wish to clarify that whilst we consider that your request falls under
section 14(1) of the FOI Act, this does not reflect a conclusion that it
has been your intention to place an undue burden on our resources.

 

On the specific application of section 14(1) we have been steered by the
ICO guidance on the use of that exemption that can be found on its website
here:
[1]https://ico.org.uk/media/1198/dealing-wi...

 

To be clear, it is the current context in which the request has been made
that is central to our decision to apply the exemption set out in section
14(1) in response to your request. In particular, we consider the
following elements of s14 apply in this instance:

 

o The request is likely to cause a disproportionate or unjustified level
of disruption, irritation or distress in the current circumstances
o Lacks sufficient purpose or value in the current circumstances
o Overly burdensome in the current circumstances

 

We have responded to several hundred requests for audio recordings over
many years. However, due to alternative working arrangements aligned with
the Government’s measures to tackle the coronavirus, the FOI Case
Management Team do not currently have access to the necessary hardware to
create audio announcements in response to FOI requests and we are unable
to process these requests remotely. Whilst we have explored alternative
technological solutions, it is an unavoidable consequence that processing
requests of this nature would require critical employees to be diverted
from their operational responsibilities and, in the current circumstances,
we consider that our priority must remain on providing and maintaining an
effective transport system to essential workers across the capital and
that our limited resources are utilised as effectively as possible to
ensure that happens. The request for whistleboard locations adds to the
burden further. There is no single place where this information is
collated, and to find out exactly what we hold would require an extensive
trawl of  records. So far as I have been able to ascertain, we may not
hold a record for all such locations in any case. I have been informed by
colleagues in London Underground, however, that a Train Operator could be
compelled to use their whistle anywhere on the system at any time for
various operational reasons - as set out in Section 8 of Rule Book 6.

 

Given all of the above, we consider that processing your request would
represent a disproportionate burden on our staff and we cannot justify the
use of our resources in this way at present for a request that we do not
consider to carry any wider public interest. Therefore we are refusing
your request under s14 of the FOI Act.

 

If you are considering submitting a further FOI request please think
carefully about whether the request is essential at this current time, as
answering FOI requests will require the use of limited resources and the
attention of staff who could be supporting other essential activity. Where
requests are made, please note that our response time may be impacted by
the current situation.

 

Please see the attached information sheet for details of your right to
appeal as well as information on copyright and what to do if you would
like to re-use any of the information we have disclosed.

 

Yours sincerely,

 

David Wells

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

 

 

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