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London Letterbox

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Dear Tower Hamlets Borough Council,

Can you publish a copy of the contract between London Letterbox and Tower Hamlets Council in relation to the distribution of "Our East End"?

Can you tell me are there any penalties for them failing to deliver the publication?

Do they have any other contracts with Tower Hamlets?

Can you publish any review that has been conducted of the service they provide? If so which officer conducted it?

Can you publish any communication between them and Tower Hamlets over their quality of service?

Can you tell me does Tower Hamlets pay for them to look into complaints?

Yours faithfully,

Abdul Hai

London Borough of Tower Hamlets, Tower Hamlets Borough Council

Information request
Our reference: 14168697

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Dear Mr Hai,
 
Freedom of Information Act 2000
 
Thank you for your request for information that was received on 12
November 2018  requesting:

Can you publish a copy of the contract between London Letterbox and Tower
Hamlets Council in relation to the distribution of "Our East End"?

Can you tell me are there any penalties for them failing to deliver the
publication?

Do they have any other contracts with Tower Hamlets?

Can you publish any review that has been conducted of the service they
provide? If so which officer conducted it?

Can you publish any communication between them and Tower Hamlets over
their quality of service?

Can you tell me does Tower Hamlets pay for them to look into complaints?
 
We are dealing with your request under the Freedom of Information Act
2000  and we aim to send a response by 10 December 2018.
 
In some case, a fee may be payable. If we decide a fee is payable, we will
send you a fee notice and we will require you to pay the fee before
proceeding with your request.
 
The Freedom of Information Act 2000  may restrict the release of some or
all of the information you have requested. We will carry out an assessment
and if any exemptions  apply to some or all of the information then we
might not provide that information to you. We will inform you if this is
the case and advise you of your rights to request an internal review and
to complain to the Information Commissioner's Office.
 
We will also advise you if we cannot provide you with the information
requested for any other reason together with the reason(s) why and details
of how you may appeal (if appropriate).
 
Yours sincerely
 
 
INFORMATION GOVERNANCE
Complaints and Information
020 7364 4736
[Tower Hamlets Borough Council request email]
 
NOTE: Please do not edit the subject line when replying to this email.

London Borough of Tower Hamlets, Tower Hamlets Borough Council

1 Attachment

Information request
Our reference: 14168697

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Dear Mr Hai,
Your request for information has been considered under the requirements of
the Freedom of Information Act 2000.
I can confirm that the information requested is held by Tower Hamlets
Council and is attached to this email. 

The information has also been put on the [1]Council's Disclosure Log,
where you can also search for information supplied on other topics.

The Council's website www.towerhamlets.gov.uk contains a section on the
Freedom of Information Act that lists other publications readily available
from the Council under its Publication Scheme.

Conditions for the re-use of information where the copyright is owned by
the London Borough of Tower Hamlets can be found on our website.

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within two months of the date of receipt of the response to your
original letter and should be addressed to:
 
Complaints and Information
Town Hall
Mulberry Place
5 Clove Crescent
E14 2BG
icw[Tower Hamlets Borough Council request email] 
 
If you are still dissatisfied with the Council's response after the
internal review you have a right of appeal to the Information Commissioner
at:
The Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF.
Telephone: 01625 545 700
Website: www.ico.gov.uk 
 

Yours sincerely
 
 
INFORMATION GOVERNANCE
Complaints and Information
020 7364 4736
[Tower Hamlets Borough Council request email]
‏ 
 

References

Visible links
1. https://towerhamletsportal.icasework.com...

Dear London Borough of Tower Hamlets,

All the answers seem to be just no. You have failed to provide any reason why you can't publish the information.

Yours sincerely,

Abdul Hai

London Borough of Tower Hamlets, Tower Hamlets Borough Council

Information request
Our reference: 14168697

--------------------------------------------------------------------------

 
Dear Mr Hai
 
Thank you for your request for a review received on 20 November 2018. I am
sorry that you are dissatisfied with our attempts to handle your request
under the Freedom of Information Act 2000.
 
I can confirm that we are considering your concerns and we will aim to
provide you with a response by 18 December 2018.
 
Yours sincerely
 
 
Jessica Vinluan
Senior Complaints and Information Officer
 
NOTE: Please do not edit the subject line when replying to this email.

London Borough of Tower Hamlets, Tower Hamlets Borough Council

1 Attachment

Dear Mr Hai
 
Please find attached final response to your FOI review sent on behalf of
Robert Wingate, Information Governance and Complaints Manager.
 
Yours sincerely
 
Jessica Vinluan
Senior Information Governance and Complaints Officer

Abdul Hai left an annotation ()

This will turn up in the audit period http://www.thepeoplesaudit.info/guide-to...

We don't know whether the most recent response to this request contains information or not – if you are Abdul Hai please sign in and let everyone know.