London Congestion Charge Penalty

David Joshua Geary made this Freedom of Information request to Transport for London

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

David Joshua Geary

Dear Transport for London,

Please provide clear instructions on how to pay the London congestion charge using cash without penalty.

How long after a congestion charge is unpaid is a penalty charge notice issued? Is it on the 2nd charge day following the day of travel?

Why is there only one full day to pay a congestion charge (except when the day of travel is a Friday where the next charge day is the following Monday)?

Why is there only the same day to pay a congestion charge before being penalised?

Why does the penalty increase disproportionately between the 1st (£14.00 online) and 2nd (£65.00) charge day following the day of travel?

What is the process to appeal a penalty charge notice?

Please list the locations of every entry/exit point to the congestion charge zone. The locations are to be listed in GPS co-ordinates in spreadsheet titled 'london_congestion_charge_zone_edge_locations.csv'.

Please list the locations where signs explaining how to pay the congestion charge are displayed. The locations are to be listed as GPS co-ordinates in spreadsheet titled 'london_congestion_charge_zone_how_to_pay_signage_locations.csv'.

Please list the locations of every Automatic Number Plate Recognition camera which are used in the congestion charge system within the jurisdiction of Transport for London. The locations are to be listed as GPS co-ordinates in spreadsheet titled 'london_congestion_charge_zone_anpr_camera_locations.csv'.

For the GPS coordinates
- the latitude and longitude are to be expressed in degrees and specified with a precision of at least 6 decimal places
- the elevation is to be expressed in metres with a precision of at least 2 decimal places.
- the GPS coordinates are to be recorded in a spreadsheet in CSV format

CSV format is defined by RFC4180 "Common Format and MIME Type for Comma-Separated Values (CSV) Files" which can be accessed at https://tools.ietf.org/html/rfc4180

Example spreadsheet:
"latitude","longitude","elevation"
51.528308,-0.3817893,10.00

Please provide the information in the priority of the order requested.
If the provision of any information would go over the budget, please provide as much of the remaining information requested as the budget allows.

Thank you.

Yours faithfully,

David Joshua Geary

FOI, Transport for London

Dear Mr Geary

 

TfL Ref: FOI-1753-1819

 

Thank you for your email received by Transport for London (TfL) on 2
October 2018.

 

Your request will be processed in accordance with the requirements of the
Freedom of Information Act and TfL’s information access policy. 

 

A response will be provided to you by 30 October 2018.

 

We publish a substantial range of information on our website on subjects
including operational performance, contracts, expenditure, journey data,
governance and our financial performance. This includes data which is
frequently asked for in FOI requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

 

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

 

Yours sincerely

 

Eva Hextall

FOI Case Officer

 

FOI Case Management Team

General Counsel

Transport for London

 

 

 

show quoted sections

FOI, Transport for London

3 Attachments

Dear Mr Geary

 

TfL Ref: FOI-1753-1819

 

Thank you for your email received by Transport for London (TfL) on 2
October 2018.

 

Your request has been considered in accordance with the requirements of
the Freedom of Information Act and our information access policy.  I can
confirm we hold some of the information you require. You asked:

 

1.    Please provide clear instructions on how to pay the London
congestion charge using cash without penalty.

 

There is no facility to pay the Congestion Charge with cash.

 

All of the ways we accept payment for the Congestion Charge, the pricing
structure and the timeframes for purchase are detailed on our website
here:
[1]https://tfl.gov.uk/modes/driving/congest....
 

 

2.    How long after a congestion charge is unpaid is a penalty charge
notice issued? Is it on the 2nd charge day following the day of travel?

 

There is no set timeframe in which a penalty is issued. However a penalty
is usually sent two or three days after the charge payment period has
expired.

 

3.    Why is there only one full day to pay a congestion charge (except
when the day of travel is a Friday where the next charge day is the
following Monday)?

 

4.    Why is there only the same day to pay a congestion charge before
being penalised?

 

Payments can be made up to 90 days in advance of travel, on the day of
travel or by midnight on the following charging day. These timeframes have
been set to allow the charge to be purchased well in advance and to also
provide a further opportunity if a motorists forgets to pay the charge on
the day the drive in the zone.

 

The payment timeframes are set out in the Congestion Charging scheme
order, available here
[2]http://content.tfl.gov.uk/the-central-lo...

 

5.    Why does the penalty increase disproportionately between the 1st
(£14.00 online) and 2nd (£65.00) charge day following the day of travel?

 

The £14 pay next day charge is a Congestion Charge payment. This doesn’t
increase. The £65, which has now increased to £80, is a penalty rather
than a charge payment. The level has been set to encourage compliance and
to be consistent with other motoring penalties in London.

 

6.    What is the process to appeal a penalty charge notice?

 

The process of making a representation against a PCN is explained on our
website here:
[3]https://tfl.gov.uk/modes/driving/congest...

 

7.    Please list the locations of every entry/exit point to the
congestion charge zone. The locations are to be listed in GPS co-ordinates
in spreadsheet titled 'london_congestion_charge_zone_edge_locations.csv'.

 

We do not hold the GPS co-ordinates of the entry and exit points. Please
find attached a list of Congestion Charge entry and exits signage.

 

8.    Please list the locations where signs explaining how to pay the
congestion charge are displayed. The locations are to be listed as GPS
co-ordinates in spreadsheet titled
'london_congestion_charge_zone_how_to_pay_signage_locations.csv'.

 

The traffic signs do not explain how to pay the congestion charge as this
would be a level of information impractical to convey to drivers in moving
vehicles. The signs and road markings aim to indicate the location of the
boundary and also warning that images are captured by camera to aid
enforcement.  The TfL header on the entry signs indicates to drivers the
operator of the scheme and further information is easily accessible on
TfL’s website or other contact channels.

 

9.    Please list the locations of every Automatic Number Plate
Recognition camera which are used in the congestion charge system within
the jurisdiction of Transport for London. The locations are to be listed
as GPS co-ordinates in spreadsheet titled
'london_congestion_charge_zone_anpr_camera_locations.csv'.

 

Please find attached the congestion charge camera locations.

 

Please note we are in a process of several camera moves and removals so
the eastings and northings may be subject to change.

 

If this is not the information you are looking for, or if you are unable
to access it for some reason, please do not hesitate to contact me.

 

Please see the attached information sheet for details of your right to
appeal as well as information on copyright and what to do if you would
like to re-use any of the information we have disclosed.

 

Yours sincerely

 

Eva Hextall

FOI Case Officer

 

FOI Case Management Team

General Counsel

Transport for London

 

 

 

show quoted sections