Dear Transport for London,

I wish to request the most up-to-date information regarding the passenger numbers for Central London Buses and service supply.

I would like to find out the average demand for each Central London Bus, on a weekly hour-by-hour basis.

i.e:

The number of passengers using the Bus 38 between 12.00 and 13.00 on a Tuesday is...

The number of passengers using the Bus 17 between 19.00 and 20.00 on a Friday is...

etc...

The specific buses that I hope to get information (buses in zone1):
c1,c2,c3,c10,
1,2,3,4,6,7,8,9,
10,11,12,13,14,15,16,17,18,19,
21,22,23,24,25,26,27,28,29,
30,31,35,36,38,
40,42,43,44,45,46,47,48,49,
52,53,55,56,59,
63,68,
70,73,74,76,77,78,
87,88,
91,94,98,
100,
113,
133,134,135,137,139,
141,148,149,
156,159,
168,
170,172,176,
187,188,189,
196
205,
211,228,
242,243,
274,
316,319,
328,
332,333,
341,343,344,345,360,381,388,
390,
414,
430,
452,453,476,
507,
521

That's a lot. They are buses in zone 1, so if you have data of buses in zone 1 or central London, it would also be great (the sequence does not matter). Or if you can provide data of all the buses in London, I can sort out myself.

Besides, I would like the data to be as up-to-date as possible, and be broken down by Line, Day and hour.

Thank you very much!

Yours faithfully,

WEIXIAO PAN

FOI, Transport for London

Dear Mr Pan

 

TfL Ref: FOI-0644-1819

 

Thank you for your email received by Transport for London (TfL) on 11 June
2018.

 

Your request will be processed in accordance with the requirements of the
Freedom of Information Act and TfL’s information access policy. 

 

A response will be provided to you by 9 July 2018.

 

We publish a substantial range of information on our website on subjects
including operational performance, contracts, expenditure, journey data,
governance and our financial performance. This includes data which is
frequently asked for in FOI requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

 

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

 

Yours sincerely

 

Eva Hextall

FOI Case Officer

 

FOI Case Management Team

General Counsel

Transport for London

 

 

 

show quoted sections

FOI, Transport for London

1 Attachment

Dear Mr Pan

 

TfL Ref: FOI-0644-1819

 

Thank you for your email received by Transport for London (TfL) on 11 June
2018.

 

Your request has been considered in accordance with the requirements of
the Freedom of Information (FOI) Act and our information access policy.

 

Unfortunately, to provide the information you have requested would exceed
the ‘appropriate limit’ of £450 set by the Freedom of Information
(Appropriate Limit and Fees) Regulations 2004.

 

Under section 12 of the FOI Act, we are not obliged to comply with a
request if we estimate that the cost of determining whether we hold the
information, locating and retrieving it and extracting it from other
information would exceed the appropriate limit. This is calculated at £25
per hour for every hour spent on the activities described.

 

We have estimated that it would cost £750 to provide a response to your
current request. This is because it is estimated that it would take at
least 30 working hours to retrieve and compile the information you have
requested.

 

We would need to manually review each route’s Oyster data, which would
need to be extracted for each day of the week, to compile the information
you require. Every route would then need to be scaled up to also include
data for passengers who don’t you Oyster cards. Therefore to provide a
response to your current request would be a burdensome task.

 

We publish some bus usage data on our website which you might find
helpful. Please visit
[1]https://tfl.gov.uk/corporate/publication...

 

To help bring the cost of responding to your request within the £450
limit, you may wish to consider narrowing its scope so that we can more
easily locate, retrieve and extract the information you are seeking. If
you want to refine your request or make a Freedom of Information Act
request in future, please bear in mind that the Freedom of Information Act
allows you to request recorded information held by Transport for London.
You should identify the information that you want as clearly and concisely
as you can, specifying the types of document that you are looking for. You
might also consider limiting your request to a particular period of time,
geographical area or specific departments of TfL.

 

Although your request can take the form of a question, rather than a
request for specific documents, TfL does not have to answer your question
if it would require the creation of new information or the provision of a
judgement, explanation, advice or opinion that was not already recorded at
the time of your request.

 

Please note that we will not be taking further action until we receive
your revised request.

 

In the meantime, if you have any queries or would like to discuss your
request, please do not hesitate to contact me.

 

Please see the attached information sheet for details of your right to
appeal.

 

Yours sincerely

 

Eva Hextall

FOI Case Officer

 

FOI Case Management Team

General Counsel

Transport for London

 

 

 

show quoted sections

Dear FOI,

Sorry if this is too burdensome for you. If I reduce the numbers of buses, would this become available? i.e. if I requires the following buses:
c1,c2,c3,c10,
1,2,3,4,6,7,8,9,
10,11,12,13,14,15,16,17,18,19,
21,22,23,24,25,26,27,28,29,
30,31,35,36,38,
40,42,43,44,45,46,47,48,49,
52,53,55,56,59,
63,68,
70,73,74,76,77,78,
87,88,
91,94,98,
100.

And I don't needs very accurate data, i.e. you do not have to scale up to include data of passengers who do not use Oyster cards. The numbers of only Oyster users works for me.

Thanks very much!

Yours sincerely,

WEIXIAO PAN

FOI, Transport for London

Dear Mr Pan

 

TfL Ref: FOI-0783-1819

 

Thank you for your revised request received by Transport for London (TfL)
on 21 June 2018.

 

Your request will be processed in accordance with the requirements of the
Freedom of Information Act and TfL’s information access policy. 

 

A response will be provided to you by 20 July 2018.

 

We publish a substantial range of information on our website on subjects
including operational performance, contracts, expenditure, journey data,
governance and our financial performance. This includes data which is
frequently asked for in FOI requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

 

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

 

Yours sincerely

 

Eva Hextall

FOI Case Officer

 

FOI Case Management Team

General Counsel

Transport for London

 

 

show quoted sections

FOI, Transport for London

3 Attachments

Dear Mr Pan

 

TfL Ref: FOI-0783-1819

 

Thank you for your revised request received by Transport for London (TfL)
on 21 June 2018.

 

Your request has been considered in accordance with the requirements of
the Freedom of Information Act and our information access policy.  I can
confirm we do hold the information you require. You asked for:

 

If I reduce the numbers of buses, would this become available? i.e. if I
requires the following buses:

c1,c2,c3,c10,

1,2,3,4,6,7,8,9,

10,11,12,13,14,15,16,17,18,19,

21,22,23,24,25,26,27,28,29,

30,31,35,36,38,

40,42,43,44,45,46,47,48,49,

52,53,55,56,59,

63,68,

70,73,74,76,77,78,

87,88,

91,94,98,

100.

 

I would like to find out the average demand for each Bus, on a weekly
hour-by-hour basis.

 

And I don't need very accurate data,  i.e. you do not have to scale up to
include data of passengers who do not use Oyster cards. The numbers of
only Oyster users works for me.

 

Please find the attached data for your perusal. Please note this includes
no scaling for non-Oyster and contactless payment methods.

 

The first attachment is a week’s worth of data split into hourly demand
for the week from 30 April – 6 May 2018.

 

The second attachment includes the rest of the routes from your original
request. We were able to find a way to obtain the data in a quicker way.

 

If this is not the information you are looking for, or if you are unable
to access it for some reason, please do not hesitate to contact me.

 

Please see the attached information sheet for details of your right to
appeal as well as information on copyright and what to do if you would
like to re-use any of the information we have disclosed.

 

Yours sincerely

 

Eva Hextall

FOI Case Officer

 

FOI Case Management Team

General Counsel

Transport for London

 

 

show quoted sections

Looking for an EU Authority?

You can request documents directly from EU Institutions at our sister site AskTheEU.org . Find out more .

AskTheEU.org