Local government ombudsman

The request was partially successful.

Dear Sir or Madam,

I would like to know,

a) how many findings of maladministration the local government ombudsman has made against your council over the last 10 years.

b) how many findings of maladministration your council, either in full or in part, has refused to accept.

c) how many findings of maladministration your council has accepted but refused to comply, either in full or in part, with the local government ombudsman's recommended remedy.

Yours faithfully,

A Johnson (Mrs)

FoI (Freedom of Information), Redbridge Borough Council

Dear Mrs. Johnson,

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST

I acknowledge your request for information received on 24th August 2008.

Your request is being considered and you will receive the information requested within the statutory timescale of 20 working days as defined by the Freedom of Information Act 2000, subject to the information not being exempt or containing a reference to a third party.

If appropriate, the information may be provided in paper copy, normal font size. If you require alternative formats, e.g. language, audio, large print, etc. then please let me know. I understand you wish the information to be sent to you by e-mail.

For your information, the Act defines a number of exemptions that may prevent release of the information you have requested. There will be an assessment and if any of the exemption categories apply then the information will not be released. You will be informed if this is the case, including your rights of appeal.

If the information you request contains reference to a third party then they may be consulted prior to a decision being taken on whether or not to release the information to you. You will be informed if this is the case.

There may a fee payable for this information. This will be considered and you will be informed if a fee is payable. In this event the fee must be paid before the information is processed and released. The 20 working day time limit for responses is suspended until receipt of the payment.

If you have any queries or concerns then please contact the Information Officer at London Borough of Redbridge, Town Hall, PO Box 2, High Road, Ilford, Essex, telephone 0208 708 2331, e-mail [Redbridge Borough Council request email]

Further information is also available from the:
Information Commissioner at: Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 01625 545 700

www.informationcommissioner.gov.uk

Yours sincerely,

Lin Pankhurst
Freedom of Information Coordinator -
Strategic Services

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Anitha Pillai, Redbridge Borough Council

1 Attachment

Dear Mrs Johnson

Please find attached a letter containing the information requested and details on how to obtain further information as required.

Regards

Anitha Pillai
Customer Service Standards & Performance Manager
London Borough of Redbridge
email: [email address]
DDI: 020 8708 2443

<<Provide the Information.doc>>
LONDON BOROUGH OF REDBRIDGE DISCLAIMER

This e-mail contains proprietary confidential information some or all of which may be legally privileged and/or subject to the provisions of privacy legislation. It is intended solely for the addressee.

If you are not the intended recipient, an addressing or transmission error has misdirected this e-mail; you must not use, disclose, copy, print or disseminate the information contained within this e-mail.

Please notify the author immediately by replying to this e-mail. Any views expressed in this e-mail are those of the individual sender, except where the sender specifically states these to be the views of the London Borough of Redbridge.

This e-mail has been scanned for all viruses and all reasonable precautions have been taken to ensure that no viruses are present.

The London Borough of Redbridge cannot accept responsibility for any loss or damage arising from the use of this e-mail or attachments.

Anitha Pillai, Redbridge Borough Council

Dear Mrs Johnson

Please ignore my previous email and I will send you an updated version shortly.

Apologies for any inconvenience caused.

Regards

Anitha Pillai

show quoted sections

Anitha Pillai, Redbridge Borough Council

1 Attachment

Dear Mrs Johnson

Please find attached a letter containing the information requested and details on how to obtain further information as required.

Please accept my sincere apologies for the oversight with the previous email sent to you.

If you have any queries please do not hesitate to contact me.

Regards

Anitha Pillai
Customer Service Standards & Performance Manager
London Borough of Redbridge
email: [email address]
DDI: 020 8708 2443

<<Provide the Information.doc>>
LONDON BOROUGH OF REDBRIDGE DISCLAIMER

This e-mail contains proprietary confidential information some or all of which may be legally privileged and/or subject to the provisions of privacy legislation. It is intended solely for the addressee.

If you are not the intended recipient, an addressing or transmission error has misdirected this e-mail; you must not use, disclose, copy, print or disseminate the information contained within this e-mail.

Please notify the author immediately by replying to this e-mail. Any views expressed in this e-mail are those of the individual sender, except where the sender specifically states these to be the views of the London Borough of Redbridge.

This e-mail has been scanned for all viruses and all reasonable precautions have been taken to ensure that no viruses are present.

The London Borough of Redbridge cannot accept responsibility for any loss or damage arising from the use of this e-mail or attachments.