Local government ombudsman

The request was successful.

Dear Sir or Madam,

I would like to know,

a) how many findings of maladministration the local government ombudsman has made against your council over the last 10 years.

b) how many findings of maladministration your council, either in full or in part, has refused to accept.

c) how many findings of maladministration your council has accepted but refused to comply, either in full or in part, with the local government ombudsman's recommended remedy.

Yours faithfully,

A Johnson (Mrs)

David Burrell,

Dear Mrs Johnson,

Thank you for your email of 24 August 2008 concerning the above.

The Council may take up to 20 working days to respond to your request. You
should therefore receive the information you have requested, subject to
the application of any exemptions we are permitted to apply, within the 20
working days period.

If you have any queries or require further information, please contact
David Burrell on 01256 845448 or email [email address].

Regards

David Burrell
Senior Legal Executive
Shared Legal Services
Basingstoke & Deane Borough Council and Hart District Council
Tel: (01256) 845448 or Ext 2448

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Dear David Burrell,

Under the Freedom of Information Act you should have replied to my Freedom of Information request by now. You are breaking the law.

Yours sincerely,

A Johnson

Jackie Tatam, Basingstoke and Deane Borough Council

1 Attachment

Dear Mrs Johnson

Further to your recent request under the Freedom of Information Act,
please find the response below:

a) how many findings of maladministration the local government
ombudsman has made against your council over the last 10 years.

Details of complaints received between 1 April 2005 and 31 March 2008
can be found on the Council's website by following this link:

[1]http://www.basingstoke.gov.uk/NR/rdonlyr...

Details of complaints received prior to this date are contained on
the attached document.

b) how many findings of maladministration your council, either in
full or in part, has refused to accept.

None

c) how many findings of maladministration your council has accepted
but refused to comply, either in full or in part, with the local
government ombudsman's recommended remedy.
None

I hope this information is of use, but if I can be of any further help
please do not hesitate to contact me.

If you are unhappy with the handling of your request, you have the right
to request an internal review. If you wish to request an internal review,
please write to:

The Chief Executive, Basingstoke and Deane Borough Council, Civic Offices,
London Road, Basingstoke, Hampshire RG21 4AH.

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at: Information
Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF

Please remember to quote the reference number above in any future
communications.

Yours sincerely

Jackie Tatam

Performance and Governance Officer

Corporate Governance

Tel: 01256 845369

Email: [2][email address]

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