Hi George

I acknowledge receipt of your email below. Your request is currently
being dealt with and will be responded to shortly.

Meanwhile, if you have any queries please do not hesitate to contact me or
email [SCRC request email]

Regards

Heather Moore
Information Governance Co-ordinator

Information Governance Team
Tel: 01382 207351
Fax: 01382 207289

Visit our website at: www.carecommission.com

George Lang To FOI requests at SCRC
<[FOI #14928 email]> <[SCRC request email]>
cc
20/07/2009 16:51 Subject Freedom of Information request -
Local Government and Communities
Committee Submission

Dear Sirs

The Care Commission made a submission to the Local Government and
Communities Committee who were hearing evidence on Home Care
Services for the Elderly, see

http://www.scottish.parliament.uk/s3/com...

The submission of the Care Commission made reference to the grades
that services had been awarded. The submission cited the source of
the statistics as Graded Inspections 07 April 09. Could I please
get a copy of this publication/source data?

Thanks

George Lang

show quoted sections

Hi George

I am emailing in response to your recent enquiry for our a copy of the
statistics provided to the Local Government and Communities Committee. I
have been informed that this information was done as an ad-hoc query and
therefore is not part of a larger report. We are in the process of
writing a report on grading for 2008/09, which should be available late
August/September.

Meanwhile, information about grading for individual services is available
via our web based register.

I hope this is helpful and if you have any further queries please do not
hesitate to contact me.

Regards

Heather Moore
Information Governance Co-ordinator

Information Governance Team
Tel: 01382 207351
Fax: 01382 207289

Visit our website at: www.carecommission.com

This E-Mail is confidential and intended solely for the use of the
individual to whom it is addressed.  If you are not the addressee, any
disclosure, reproduction, copying, distribution or other dissemination or
use of this communication is strictly prohibited.  If you have received
this transmission in error please notify the sender immediately by
replying to this e-mail, or telephone 01382 207 222, and then delete this
e-mail.

All outgoing messages are checked for viruses however no guarantee is
given that this e-mail message, and any attachments, are free from
viruses. You are strongly recommend to check for viruses using your own
virus scanner. Neither SCRC or SSSC will accept responsibility for any
damage caused as a result of virus infection.

Hi George,

I acknowledge receipt of your enquiry. I am awaiting a reply concerning
the ad-hoc query referred to - I shall forward this to you as soon as
possible.

Regards,

Mark Keiller
Information Governance Team
Tel: 01382 207351
Fax: 01382 207289

Visit our website at: www.carecommission.com

George Lang To [SCRC request email]
<[FOI #14928 email]> cc
Subject CHECK WITH INGRID'S TEAM
06/08/2009 08:58

Dear Heather,

Thank you for getting back to me clarifying the status of the
information that I have requested. In line with my original query
could you please send me a copy of the ad-hoc query that underlies
the submission to the committee?

I am aware that the grades are available from your website for
individual services but I guess what I am looking for is a list of
provider organisations, registered services, data of inspection and
the grades awarded - so even if this ad-hoc query is no longer
available would it be possible to get this information in a more
usable format than having to look each service up on your website?

Thanks,

George

show quoted sections

Hi George,

I am emailing in response to your request which is detailed below. Having
tracked down the original source of the ad-hoc query in question, it seems
this was done on a very small number of services and therefore is neither
a robust or indicative measure of our grading statistics to date.

From previous correspondence you will be aware that we are working on a
comprehensive report concerning grading for 2008/2009 which will be
available soon.

In the meantime the most usable format to get grades for individual
services would still be our web based register at
[1]www.carecommission.com

I hope this information is of use to you.

Regards,

Mark Keiller
Information Governance Team
Tel: 01382 207351
Fax: 01382 207289

Visit our website at: www.carecommission.com

George Lang To [SCRC request email]
<[FOI #14928 email]> cc
Subject
06/08/2009 08:58

Dear Heather,

Thank you for getting back to me clarifying the status of the
information that I have requested. In line with my original query
could you please send me a copy of the ad-hoc query that underlies
the submission to the committee?

I am aware that the grades are available from your website for
individual services but I guess what I am looking for is a list of
provider organisations, registered services, data of inspection and
the grades awarded - so even if this ad-hoc query is no longer
available would it be possible to get this information in a more
usable format than having to look each service up on your website?

Thanks,

George

show quoted sections

Hi George,

Having confirmed the details of this request with our information
analysts, please refer to the following link:

[1]http://www.scottish.parliament.uk/s3/com...

All data in this ad-hoc query you refer to is included in this report. The
actual source data used to run this query ('Graded Inspections 07 April
2009') includes personal and irrelevant data which we cannot release.

However, what I can send you is a list of Support Services (Care at Home)
in Scotland on the public list including grades?

If you could let me know I will arrange to have these sent as soon as
possible.

Regards,

Mark Keiller

Information Governance Team
Tel: 01382 207351
Fax: 01382 207289

Visit our website at: www.carecommission.com
This E-Mail is confidential and intended solely for the use of the
individual to whom it is addressed.* If you are not the addressee, any
disclosure, reproduction, copying, distribution or other dissemination or
use of this communication is strictly prohibited.* If you have received
this transmission in error please notify the sender immediately by
replying to this e-mail, or telephone 01382 207 222, and then delete this
e-mail.

All outgoing messages are checked for viruses however no guarantee is
given that this e-mail message, and any attachments, are free from
viruses. You are strongly recommend to check for viruses using your own
virus scanner. Neither SCRC or SSSC will accept responsibility for any
damage caused as a result of virus infection.

References

Visible links
1. http://www.scottish.parliament.uk/s3/com...

Hi George,

I acknowledge receipt of your request as referenced. We will send a
response as soon as possible which will include:

- List of Support Services (Care at Home) in Scotland including grading
information
- Relevant information from the original source data mentioned previously

If you have any queries in the meantime, please do not hesitate to contact
me or email [SCRC request email]

Regards,

Mark Keiller
Information Governance Team
Tel: 01382 207351
Fax: 01382 207289

Visit our website at: www.carecommission.com

George Lang To [SCRC request email]
<[FOI #14928 email]> cc
Subject Re: Freedom of Information
18/08/2009 17:29 request - Local Government and
Communities Committee Submission

Dear Mark

Thanks for your assistance with this a list of Support Services
(Care at Home) in Scotland including grades would be great.

Would it still be possible to get the first data that I request
with the personal data removed?

Thanks

George

show quoted sections

Hi George,

In response to your referenced request, please find attached original
source data along with updated statistics concerning Care at Home Grades
by service type.

I hope the information provided is helpful. If you have any queries about
the information provided please do not hesitate to contact me or email
[SCRC request email]

Regards,

Mark Keiller
Information Governance Team
Tel: 01382 207351
Fax: 01382 207289

Visit our website at: www.carecommission.com

This E-Mail is confidential and intended solely for the use of the
individual to whom it is addressed.* If you are not the addressee, any
disclosure, reproduction, copying, distribution or other dissemination or
use of this communication is strictly prohibited.* If you have received
this transmission in error please notify the sender immediately by
replying to this e-mail, or telephone 01382 207 222, and then delete this
e-mail.

All outgoing messages are checked for viruses however no guarantee is
given that this e-mail message, and any attachments, are free from
viruses. You are strongly recommend to check for viruses using your own
virus scanner. Neither SCRC or SSSC will accept responsibility for any
damage caused as a result of virus infection.

Dear Mr Lang

Freedom of Information (Scotland) Act 2002
Information Request

I am writing with reference to your request for information relating to
Care at Home services. Attached is a copy of the information you are
seeking.

I trust this satisfies your request, however if you have any queries
regarding the information which has been provided please do not hesitate
to contact me on 01698 208168 or email [SCRC request email]

Yours sincerely

Fiona Birkin
Information Governance Co-ordinator

Email: [email address]
Mobile No@ 07810 836 230
This E-Mail is confidential and intended solely for the use of the
individual to whom it is addressed.  If you are not the addressee, any
disclosure, reproduction, copying, distribution or other dissemination or
use of this communication is strictly prohibited.  If you have received
this transmission in error please notify the sender immediately by
replying to this e-mail, or telephone 01382 207 222, and then delete this
e-mail.

All outgoing messages are checked for viruses however no guarantee is
given that this e-mail message, and any attachments, are free from
viruses. You are strongly recommend to check for viruses using your own
virus scanner. Neither SCRC or SSSC will accept responsibility for any
damage caused as a result of virus infection.

Hi George,

Please find attached update to previously requested list (Information
Request Ref 32910).

I hope the information provided is helpful. If you have any queries about
the information provided please do not hesitate to contact me or email
[SCRC request email]

Regards,

Mark Keiller
Information Governance Team
Tel: 01382 207351
Fax: 01382 207289

Visit our website at: www.carecommission.com

This E-Mail is confidential and intended solely for the use of the
individual to whom it is addressed.* If you are not the addressee, any
disclosure, reproduction, copying, distribution or other dissemination or
use of this communication is strictly prohibited.* If you have received
this transmission in error please notify the sender immediately by
replying to this e-mail, or telephone 01382 207 222, and then delete this
e-mail.

All outgoing messages are checked for viruses however no guarantee is
given that this e-mail message, and any attachments, are free from
viruses. You are strongly recommend to check for viruses using your own
virus scanner. Neither SCRC or SSSC will accept responsibility for any
damage caused as a result of virus infection.