Local Authority Out of Hours Response Arrangements.

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Dear Newcastle upon Tyne City Council,

Does your Council provide a specific response or telephone advice to emergency services or emergency planning colleagues for Environmental Health and/or Trading Standards related incidents that occur outside the hours of 0800-1800 Monday to Friday or at weekends and bank holidays?

If so please elaborate on what types of incident (e.g. fires at commercial/industrial premises and release/deposition of Asbestos Containing Material, unlicensed storage/stockpiling of petrol) and the service provided (e.g. 1. telephone advice only 2. liaison with Emergency Services at scene/forward control point 3. next working day response 4.nothing).

Yours faithfully,

Jeff Diamond

Foster, Edwin, Newcastle upon Tyne City Council

Dear Sir,

Environmental Health provide a 24 hour call out for all major emergency
planning incidents and act as the local authority liaison officer.
Officers will attend incidents such as major fires

Up until 12 midnight they will respond to alarm complaints and
construction noise complaints -this will involve an officer reactive
visit. They also deal with reports of dangerous buildings and food
poisoning incidents again visits will be made. Other types of complaint
will be logged for normal office hour response. Calls are taken by a 24/7
call centre.

Please let me know if you need any further information.

Kind regards

Ed Foster

Service Manager Public Safety and Regulation

 

Newcastle City Council         Tel:     +44 0191 2116132

Civic Centre                          

Newcastle upon Tyne            Email:   [email address]

NE1 8PB                                Web:    [1]www.newcastle.gov.uk

                                              

References

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1. http://www.newcastle.gov.uk/