Littered embankments opposite Ruislip Manor station

The request was successful.

Peter Silverman

Dear Transport for London,

Please refer to:

www.cleanhighways.co.uk/case-studies/tra...

In respect to the land in question could you please let me have the following information:

1. A copy of the sections of your Framework agreement with JCDecaux covering the removal of litter and refuse.

2. A copy of your cleansing strategy for London Underground out of station areas.

3. What were the last 3 occasions when the land was cleaned.

4. Is TfL responsible for the narrow strip of to the right of the steps (as viewed from Victoria Road) up to the car park at the back of the advertising hoarding

Please note your Mr Farmiloe David is dealing with my Litter Abatement Notice warning.

Kind regards

Peter Silverman
www.cleanhighways.co.uk

Yours faithfully,

Peter Silverman

LU CSC FOI, Transport for London

Thanks for taking the time to contact the London Underground Customer
Service Centre, requesting information under the Freedom of Information
Act.   I’m writing to let you know that we’ve received your
enquiry. 

We will deal with your request as soon as possible and in any case provide
you with a response within 20 working days.   However, if we are unable
to answer your comments within this time, we will keep you updated about
the progress of your case until you receive a full response. 

In the meantime, if you have any queries or would like to discuss your
request, please do not hesitate to contact us on 0845 3309880.  We’re
open 7 days a week from 8am to 8pm.

Kind Regards

LU Customer Services

show quoted sections

Dear Transport for London,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Transport for London's handling of my FOI request 'Littered embankments opposite Ruislip Manor station'.

A full history of my FOI request and all correspondence is available on the Internet at this address:
http://www.whatdotheyknow.com/request/li...

Yours faithfully,

Peter Silverman

Sloane Peter, Transport for London

Dear Mr Silverman

Request for internal review

Our reference IRV-035-1112

Thank you for your request for an internal review which was received by
Transport for London (TfL) on 5 August 2011.

You have stated that you are dissatisfied with the handling of your
request for information under the Freedom of Information Act

The review will be conducted by an internal review panel in accordance
with TfL's Internal Review Procedure, which is available via the following
URL:

[1]http://www.tfl.gov.uk/assets/downloads/f...

Every effort will be made to provide you with a response by 2 September
2011. However, if the review will not be completed by this date, we will
contact you and notify you of the revised response date as soon as
possible.

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me on the number given below.

Peter Sloane

Senior Information Governance Adviser
Information Access & Compliance Team | General Counsel | Transport for
London
5th Floor, Windsor House, 42-50 Victoria Street, London SW1H 0TL
T: 020 7126 4912 auto 64912
F: 020 7126 3185
E: [email address]

TfL has recently adopted an `information security classification scheme'
to help protect its information assets. If you work for TfL or one of its
subsidiaries and want to find out how this affects you, see the new
[2]Quick Guide or visit [3]Source for more information.

show quoted sections

References

Visible links
1. http://www.tfl.gov.uk/assets/downloads/f...
2. http://source.tfl/pdfs/IA_QG1_Informatio...
3. http://source.tfl/OurCompany/Governance/...

Peter Silverman left an annotation ()

Letter to London Underground Ltd 15th Aug progressing info request. For more information please go to
http://www.cleanhighways.co.uk/case-stud...

20 Kingsend
Ruislip
Middlesex
HA4 7DA
01895 625 770
p@petersilverman.com

15th August 2011

Andrea Clarke
Legal Dept.
London Underground Ltd
55, Broadway
London
SW1H OTL

Dear Ms Clarke,

Please find enclosed a summons which I trust is self-explanatory.

.............................................................................(deleted paragraphs

In addition could you please expedite a response to my freedom of information enquiry of 5th July to TfL in which, in respect to the land which is the subject of my complaint, I asked for:

1. A copy of the sections of your Framework agreement with JCDecaux
covering the removal of litter and refuse.

2. A copy of your cleansing strategy for London Underground out of
station areas.

3. What were the last 3 occasions when the land was cleaned.

4. Is TfL responsible for the narrow strip of to the right of the
steps (as viewed from Victoria Road) up to the car park at the back
of the advertising hoarding

Incidentally The London Borough of Hillingdon have said they are responsible for the land referred to in point 4. So do not waste your energies researching this last point.

I look forward to hearing from you.

Yours sincerely,

Peter Silverman

Sloane Peter, Transport for London

26 August 2011

Our ref: IRV-035-1112

Dear Mr Silverman

The internal review of TfL's response to your request for information has
been completed. The panel noted that, as your request is for information
that relates to the state of the environment and measures affecting or
likely to affect the environment, it should have been identified as a
request for environmental information and handled in accordance with the
Environmental Information Regulations 2004 (the Regulations).

The review found that in failing to respond to your request within 20
working days, TfL contravened the requirements of Regulation 5(2). This
has been found to be due to the length of time it is taking for the draft
response to be signed off by the appropriate business areas within London
Underground. The panel also found that, in not considering whether it was
reasonable to extend the response time in accordance with Regulation 7(1)
TfL further failed to abide by requirements of the Regulations with regard
to the time for responses to be sent.

I understand that a draft response is being prepared and should be sent to
you very soon. I have reminded the business areas of their obligations and
explained that a response must be provided as soon as possible. The sign
off process has identified that the draft response that was prepared did
not contain all the information you requested, in that it only included
the information on the last occasion when the embankments at Ruislip Manor
Station were cleaned, not the last 3 occasions as requested. The business
area has now been asked to provide all of the outstanding information.

On behalf of TfL please accept my apologies for the time it is taking to
respond to your request. If you have still not received the full response
within 5 working days from receiving this outcome, please advise me and I
will chase it for you.

If you are dissatisfied with the outcome of this internal review, you can
refer the matter to the independent authority responsible for enforcing
the Environmental Information Regulations, at the following address.

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire SK9 5AF

A complaint form is available on the ICO's website ([1]www.ico.gov.uk).

Yours sincerely

Peter Sloane

Senior Information Governance Adviser
Information Access & Compliance Team | General Counsel | Transport for
London
5th Floor, Windsor House, 42-50 Victoria Street, London SW1H 0TL
T: 020 7126 4912 auto 64912
F: 020 7126 3185
E: [email address]

TfL has recently adopted an `information security classification scheme'
to help protect its information assets. If you work for TfL or one of its
subsidiaries and want to find out how this affects you, see the new
[2]Quick Guide or visit [3]Source for more information.

show quoted sections

References

Visible links
1. http://www.ico.gov.uk/
2. http://source.tfl/pdfs/IA_QG1_Informatio...
3. http://source.tfl/OurCompany/Governance/...

Dear Mr Sloane,

I requested the information on 5th July. I submitted a request for a review on 5th August. I sent a progress e-mail on 15th August. On 26th Aug you said "you understand" a draft response is being prepared and that I should

I am sure you are aware that the information is pertinent to a hearing before Uxbridge Magistrates on 31st August.

Could you please let me have the information I have requested on Monday 29th August. If LUL do not have all of the information please let me have what you have got at that time.

Peter Silverman

Dear Mr Sloane

As Monday is a Bank Holiday please let me have the information on Tuesday

Yours faithfully,

Peter Silverman

Sloane Peter, Transport for London

1 Attachment

Dear Mr Silverman

As per your request, please see below/attached for the information that is currently available. I am informed that the full response should be sent to you within the next day or two, but in the interest of ensuring that you definitely receive something, I am attaching the information that has been provided to me today. My apologies for the ongoing delay.

Your request has been considered in accordance with the requirements of the Environmental Information Regulations and TfL’s information access policy. I can confirm we do hold the information you require.

Please see the answers to your specific questions below:

1. A copy of the sections of your Framework agreement with JCDecaux covering the removal of litter and refuse.

“the Licensee [ JCDecaux ] will at the Licensee’s sole cost expense and risk:
• (where the Licence Agreement refers to any Landscaped Areas) maintain and up keep the Landscaped Areas;
• Remove all debris associated with the Display Unit and all other debris rubbish scrap that accumulates around the Display Units whether affixed to walls or freestanding. The Licensee will engage licensed contractors or agents to remove the said debris rubbish scrap who will then deposit it at licensed dumps; and
• Be responsible for the control, removal and disposal of all vegetation including all vegetation which falls under the Wildlife and Countryside Act 1981 and Environmental Protection Act 1990 (Duty of Care) Regulations whether existing or future which may grow from time to time on the Landscaped Areas.”

2. A copy of your cleansing strategy for London Underground out of station areas.

Please see the attached operational standard.

3. What were the last 3 occasions when the land was cleaned.

I understand that this is the point for which the business area is currently seeking some confirmation to ensure that the information provided is accurate.

The standard states that this area should be cleared every six months, however London Underground now intends to clear the area every month.

4. Is TfL responsible for the narrow strip of to the right of the steps (as viewed from Victoria Road) up to the car park at the back of the advertising hoarding

TfL does own the strip of land in question.

If you are dissatisfied with the outcome of your request and internal review, you can refer the matter to the independent authority responsible for enforcing the Environmental Information Regulations, at the following address.

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

A complaint form is available on the ICO’s website (www.ico.gov.uk).

Yours sincerely

Peter Sloane

Senior Information Governance Adviser
Information Access & Compliance Team | General Counsel | Transport for London
5th Floor, Windsor House, 42-50 Victoria Street, London SW1H 0TL
T: 020 7126 4912 auto 64912
F: 020 7126 3185
E: [email address]

TfL has recently adopted an ‘information security classification scheme’ to help protect its information assets. If you work for TfL or one of its subsidiaries and want to find out how this affects you, see the new Quick Guide or visit Source for more information.

show quoted sections

Dear Mr Sloane,

Thank you for your response of 30th Aug.

My request was all about litter and my last question was:

4. Is TfL responsible for the narrow strip of to the right of the steps (as viewed from Victoria Road) up to the car park at the back of the advertising hoarding

You have said "TfL does own the strip of land in question" So does this mean that it is relevant land of LUL in its capacity as a Statutory Undertaker for the purposes of the Environmental Protection Act and that therefore LUL is responsible for removing any litter?

The reason I ask for this clarification is (1) that the strip of land is often very badly littered and (2) the London Borough of Hillingdon have said they are responsible for it.

I look forward to hearing from you.

Yours sincerely,

Peter Silverman

LU CSC FOI, Transport for London

1 Attachment

30 August 2011

Dear Mr Silverman

Thank you for your email received by Transport for London (TfL) on 5 July
asking for information about the embankments at Ruislip Manor station.
Your request has been considered in accordance with the requirements of
the Environmental Information Regulations and TfL’s information access
policy. I can confirm we do hold the information you require.  I am
sorry for the delay in responding to you. 

Please see the answers to your specific questions below:

1. A copy of the sections of your Framework agreement with JC Decaux
covering the removal of litter and refuse.

“the Licensee [ JCDecaux ] will at the Licensee’s sole cost expense
and risk:

· (where the Licence Agreement refers to any Landscaped Areas)
maintain and up keep the Landscaped Areas;

· Remove all debris associated with the Display Unit and all
other debris rubbish scrap that accumulates around the Display Units
whether affixed to walls or freestanding. The Licensee will engage
licensed contractors or agents to remove the said debris rubbish scrap who
will then deposit it at licensed dumps; and

· Be responsible for the control, removal and disposal of all
vegetation including all vegetation which falls under the Wildlife and
Countryside Act 1981 and Environmental Protection Act 1990 (Duty of Care)
Regulations whether existing or future which may grow from time to time on
the Landscaped Areas.”

2. A copy of your cleansing strategy for London Underground out of
station areas.

Please see the attached operational standard.

3. What were the last 3 occasions when the land was cleaned.

The standard states that this area should be cleared every six months,
however we now intend to clear the area every month.

We will write to you again shortly to confirm the last three dates on
which the land was cleaned.

4. Is TfL responsible for the narrow strip of to the right of the steps
(as viewed from Victoria Road) up to the car park at the back of the
advertising hoarding

TfL does own the strip of land in question.

I hope this information is useful. If you have any further questions or I
can help further please contact me on 0845 330 9880. Please see the
attached information sheet for details of your right to appeal as well as
information on copyright and what to do if you would like to re-use any of
the information we have disclosed.

Yours sincerely

Shirley Xavier

Knowledge Manager

show quoted sections

Dear Ms Xavier,

You said on 30th August:
----
3. What were the last 3 occasions when the land was cleaned.

The standard states that this area should be cleared every six months,
however we now intend to clear the area every month.

We will write to you again shortly to confirm the last three dates on which the land was cleaned.
----
I have yet to receive a this information (last 3 dates). Please explain why this has happened and when I can expect it.

Yours sincerely,

Peter Silverman
www.cleanhighways.co.uk

Transport for London

Our ref: 1009579718

Date: 30.09.2011

Dear Mr Silverman

Thank you for your email of 29 September.

At the time of your initial correspondence, I can confirm that the the
last 3 occasions when the land was cleaned were: 7 June 2011, 24 June 2011
and 17 August 2011.

I hope that you find this information useful and if you have any further
queries, please don't hesitate to let me know.

Kind regards

Fola Olafare
Customer Service Centre

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