List of all complaints to Islington Borough Council over last 10 years ,regarding maintenance work in council /publically owned homes within Islington Borough
Dear Islington Borough Council,
Can you please provide me a list of all complaints submitted to Islington B.C. regarding all maintenance work undertaken within council/publically owned properies/homes, over the last 10 years . Thankyou.
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Thank you for your Freedom of Information Act request, received on 17/12/2015. Your request has been processed, and your unique reference number is FOI 490238. Please make note of this reference number should you need to contact us about your request.
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Freedom of Information 490239
I sincerely apologise for the delay it has taken us to respond to your
Freedom of Information request received 17 December 2016.
A list of all complaints submitted to Islington B.C. regarding all
maintenance work undertaken within council/publically owned properties
/homes, over the last 10 years. Thank you.
Islington Council’s social housing stock stands at approximately 35,427
properties this includes council tenants, leaseholders and voids (please
note this figure does not include commercial properties, community
centres, garages etc.).
Figures shown below are for our housing stock only and represent the
number of Stage 1 complaints logged as responsive repairs:
Year 2011/12 2012/13 2013/14 2014/15 2015/16
Total 495 681 839 1033 609*
We do not hold records on our systems before April 2011.
*Please note that figures for 2015/16 are part figures as the financial
year ends March 2016
If you are not satisfied with the way in which your request has been
handled or the outcome, you may request an internal review within two
calendar months of the date of this response by contacting: Information
Complaints, Corporate Resources, Room G17, Town Hall, Upper Street, London
N1 2UD. Email: [email address]
Further information is also available from the Information Commissioner's
Office, at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
Telephone: 01625 545 700. Web: www.ico.org.uk
Housing and Adult Social Services
7 Newington Barrow Way │London N7 7EP
HASS Secretariat, 020 7527 2060
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