We don't know whether the most recent response to this request contains information or not – if you are Thane Dick please sign in and let everyone know.

List of advice given to the Enfield Local Council in the last six years

We're waiting for Thane Dick to read recent responses and update the status.

Dear The Local Government and Social Care Ombudsman,

During an investigation into how the Enfield Local Council handles complaints, I have found out that if there is a danger of a law suit, or when it seems that a complaint has not been handled properly, the LGO advises Enfield Council about such dangers. Therefore, exercising the benefits of the Freedom of Information Act (FOIA), 2000, please kindly provide a list of such advice you have given to the Enfield Council in the last six years.

Yours faithfully,

Thane Dick

FOI Officer, The Local Government and Social Care Ombudsman

This is to acknowledge receipt of your email.  If you are making a request
for information, you should get an acknowledgement from us within the next
2-3 days with a reference number and a date by which we will respond to
your request. Please note, however, that this address is only for use in
relation to requests for information made under the Freedom of Information
Act and subject access requests made under the Data Protection Act. If
your email is in relation to a new complaint please follow this link to a
[1]complaint form or call 0300 061 0614 to speak to one of our Advisers,
as the FOI Officer cannot deal with your complaint.

Please note we will be closed for the bank holiday on Monday 27 May 2019
and will reopen on Tuesday 28 May 2019.

References

Visible links
1. http://www.lgo.org.uk/forms/ShowForm.asp...

Mandy Cashmore, The Local Government and Social Care Ombudsman

1 Attachment

 

 

Our ref: 19/036

           

Please quote our reference when contacting us and, if using email, please
put the number in the email subject line

 

If telephoning, please contact: 0330 403 4734

Email address: [1][lgo request email]

 

 

Dear Thane Dick

 

INFORMATION ACCESS REQUEST – REFERENCE 19/036

 

 

I acknowledge your request for information received on 08 May 2019.

 

 

We aim to respond to all requests within 20 working days, and therefore
you can expect my response to be issued on or before 06 June 2019.

 

 

If you have made your request electronically, you can expect our response
to be sent electronically.

 

 

Please see our Privacy Notice for those making information access requests
at:

 

[2]https://www.lgo.org.uk/privacy

 

Yours sincerely

 

 

 

 

Mandy Cashmore

Information and Records Officer

Tel: 0330 403 4734

 

[3]SCO logo final jpeg for email signatures

 

Listen - Understand - Communicate - Learn

 

[4]www.lgo.org.uk

 

 

 

 

 

 

References

Visible links
1. mailto:[lgo request email]
2. https://www.lgo.org.uk/privacy
4. http://www.lgo.org.uk/

Mandy Cashmore, The Local Government and Social Care Ombudsman

3 Attachments

Dear Thane Dick

 

 

INFORMATION ACCESS REQUEST – REFERENCE 19/036

 

 

Please find attached my response to your request for information received
on 08 May 2019.

 

 

Yours sincerely

 

 

 

Mandy Cashmore

Information and Records Officer

Tel: 0330 403 4734

 

[1]SCO logo final jpeg for email signatures

 

Listen - Understand - Communicate - Learn

 

[2]www.lgo.org.uk

 

NOTICE - This message contains information intended only for the use of
the addressee named above. If you have received this message in error
please advise us at once and do not make any use of the information.

References

Visible links
2. http://www.lgo.org.uk/

We don't know whether the most recent response to this request contains information or not – if you are Thane Dick please sign in and let everyone know.