Thank you for your email. 

We aim to respond to general enquires within two working days. 

If you have submitted a Freedom of Information request, this will be
logged, and you will receive an acknowledgment email including a reference
number shortly. 

Thanks 

 
Save Time Do It Online!
We have made a few key improvements to our site to make our services easy
to access. Now you can do everything from paying your council tax, to
reporting a faulty street light online. Go to: www.northumberland.gov.uk
and click 'pay, apply or report' to access the relevant forms.
This email is intended solely for the individual or individuals to whom it
is addressed, and may contain confidential and/or privileged material. If
you are not the intended recipient you are notified that disclosing,
copying, distributing or taking any action in reliance on the contents of
this email is prohibited. If you receive this email in error, please
contact the sender and delete the email from any computer. All email
communication may be subject to recording and/or monitoring in accordance
with internal policy and relevant legislation.

[1]Northumberland County Council Stay Home

References

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Our Ref: 11132  

Dear Sehej,

INFORMATION REQUEST

Thank you for your request for information which will be dealt with under
the terms of the Freedom of Information Act 2000.

In some circumstances a fee may be payable and if that is the case, we
will let you know the likely charges before proceeding.

If you have any queries about this matter please contact us. Please
remember to quote the reference number above in any future communications.

Kind regards,
 
Julia

Information Governance Office
Northumberland County Council
County Hall
Morpeth
Northumberland
NE61 2EF

Tel: 0345 600 6400
Email: [email address]
Web: http://www.northumberland.gov.uk

Our Ref: 11132

Dear Enquirer, 

FREEDOM OF INFORMATION ACT REQUEST 

I refer to your Freedom of Information request in relation to the
implementation for Liquid Logic Lift Finance system. 

Right of Access 

Section 1(1) of the Act provides any person making a request for
information to a public authority is entitled. 

(a) to be informed in writing by the public authority whether it holds
information of the description specified in the request (which Section
1(6) of the Act designates as the "duty to confirm or deny"), and 

(b) if that is the case, to have that information communicated to him. 

The right is to obtain access to the information itself and not to the
document or record which contains it. 

The Act creates a general right of access to information held by public
authorities subject to various exemptions. 

Northumberland County Council confirms that it holds the information you
have requested, please see the following information in response. 

Q.1 Please can you outline when the implementation for Liquid Logic Lift
Finance system started and when the system is expected to be live. 
 
We started to work with LiquidLogic on the implementation of LIFT in March
2020 and went Live on 19th August 2020. 

 
Complaints 

If you are unhappy with the way your request for information has been
handled, you can request an internal review by writing within 2 months
from the date of this response to the Information Governance Office: 

Information Governance Office, Northumberland County Council, County Hall,
Morpeth, NE61 2EF 

Email: [1][email address] 

Information Commissioner 

If you remain dissatisfied with the handling of your request, you have a
right by Section 50 of the Act to apply to the Information Commissioner
for a decision as to whether your request has been dealt with in
accordance with the requirements of the Act at: 

The Information Commissioner's Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF 

Tel: 0303 123 1113, Email: [2][email address] 

There is no charge for making an appeal. 

Yours faithfully, 

FOI Coordinator - 

Information Governance Office 

Northumberland County Council 

County Hall 

Morpeth 

Northumberland 

NE61 2EF 

Tel: 0345 600 6400 

Email: [3][email address] 

Web: [4]http://www.northumberland.gov.uk 

 
Save Time Do It Online!
We have made a few key improvements to our site to make our services easy
to access. Now you can do everything from paying your council tax, to
reporting a faulty street light online. Go to: www.northumberland.gov.uk
and click 'pay, apply or report' to access the relevant forms.
This email is intended solely for the individual or individuals to whom it
is addressed, and may contain confidential and/or privileged material. If
you are not the intended recipient you are notified that disclosing,
copying, distributing or taking any action in reliance on the contents of
this email is prohibited. If you receive this email in error, please
contact the sender and delete the email from any computer. All email
communication may be subject to recording and/or monitoring in accordance
with internal policy and relevant legislation.

[5]Northumberland County Council Stay Home

References

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1. mailto:[email%20address]
2. mailto:[email%20address]
3. mailto:[email%20address]
4. http://www.northumberland.gov.uk/