Lines to Take (FOI and DP) and Casework Advice Notes

The request was successful.

Dear Information Commissioner’s Office,

Please can you supply me with all of your current Line To Take documents, for both the Data Protection and Freedom of Information regimes, and also Casework Advice Notes.

I read that you committed to publishing these, but I can't find them on your website. In the event that they are published, then please accept my apologies and point me to them.

Thank you

Yours faithfully,

Doug Paulley

AccessICOinformation, Information Commissioner’s Office

Thank you for contacting the Information Commissioner’s Office. We confirm
that we have received your correspondence.

 

If you have made a request for information held by the ICO we will contact
you as soon as possible if we need any further information to enable us to
answer your request. If we don't need any further information we will
respond to you within our published, and statutory, service levels. For
more information please visit [1]http://ico.org.uk/about_us/how_we_comply

 

If you have raised a new information rights concern - we aim to send you
an initial response and case reference number within 30 days.

 

If you are concerned about the way an organisation is handling your
personal information, we will not usually look into it unless you have
raised it with the organisation first. For more information please see our
webpage ‘raising a concern with an organisation’ (go to our homepage and
follow the link ‘for the public’). You can also call the number below.

 

If you have requested advice - we aim to respond within 14 days.

 

If your correspondence relates to an existing case - we will add it to
your case and consider it on allocation to a case officer.

 

Copied correspondence - we do not respond to correspondence that has been
copied to us.

 

For more information about our services, please see our webpage ‘Service
standards and what to expect' (go to our homepage and follow the links for
‘Report a concern’ and ‘Service standards and what to expect'). You can
also call the number below.

 

If there is anything you would like to discuss with us, please call our
helpline on 0303 123 1113.

 

Yours sincerely

 

The Information Commissioner’s Office

 

Our newsletter

Details of how to sign up for our monthly e-newsletter can be found at
[2]http://www.ico.org.uk/tools_and_resource...

 

Twitter

Find us on Twitter at [3]http://www.twitter.com/ICOnews

 

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk

References

Visible links
1. http://ico.org.uk/about_us/how_we_comply
2. http://www.ico.org.uk/tools_and_resource...
3. http://www.twitter.com/ICOnews

Information Commissioner’s Office

22 April 2015

 

Case Reference Number IRQ0578998

 

Dear Mr Paulley
 
Request for Information
 
Thank you for your correspondence dated 19 April. You requested:
 
“Please can you supply me with all of your current Line To Take documents,
for both the Data Protection and Freedom of Information regimes, and also
Casework Advice Notes.

I read that you committed to publishing these, but I can't find them on
your website. In the event that they are published, then please accept my
apologies and point me to them.”
 
Your request is being dealt with in accordance with the Freedom of
Information Act 2000. We will respond promptly, and no later than 18 May
which is 20 working days from the day after we received your request.
 
I can however at this point address some of the points you raise, which I
hope will be helpful.
 
The FOI LTT documents were published as part of the commitment to publish
the ICO’s ‘FOI Knowledgebase’ (FOI KB) and while they no longer appear on
the current ICO website they can still be found on the archived copies of
the ICO website maintained as ‘web snapshots’ by The National Archive.
See:
 
[1]http://webarchive.nationalarchives.gov.u...
 
Subsequent to publishing the LTTs, many have been withdrawn as their
content has been incorporated into the ICO’s published FOI guidance. For
your reference, I will list below the LTTs which have been withdrawn and
are therefore no longer current.
 
 

+-----------------------------------------------------------------+
|LTT2 |LTT4-6 |LTT8 |LTT10 |LTT12-15 |LTT17 |
|----------+----------+----------+----------+----------+----------|
|LTT28 |LTT31-32 |LTT34-36 |LTT39 |LTT42-44 |LTT46-54 |
|----------+----------+----------+----------+----------+----------|
|LTT56-60 |LTT62 |LTT65 |LTT69 |LTT72-73 |LTT75-79 |
|----------+----------+----------+----------+----------+----------|
|LTT85-86 |LTT89-91 |LTT98-99 |LTT101-108|LTT110-111|LTT113 |
|----------+----------+----------+----------+----------+----------|
|LTT115-118|LTT120-121|LTT123 |LTT125-129|LTT132-133|LTT137-138|
|----------+----------+----------+----------+----------+----------|
|LTT140-141|LTT144-145|LTT147-149|LTT152-154|LTT156 |LTT159-161|
|----------+----------+----------+----------+----------+----------|
|LTT163-171|LTT173-177|LTT182 |LTT185-186|LTT199-205|LTT209 |
|----------+----------+----------+----------+----------+----------|
|LTT211-214|LTT218-224|LTT226 |LTT228 |LTT231-232|LTT235-239|
+-----------------------------------------------------------------+

 
The ICO has produced Lines To Take (LTT) for data protection for use by
the advice services teams (eg ICO helpline) but these were not published
as they do not form part of the FOI KB. There is a substantial number of
these lines to take which we will now need to consider for disclosure. The
Casework Advice Notes (CWAN) have not been published (these did not exist
at the time the decision to publish the FOI KB was taken). We will
therefore deal with these elements of your request under the FOIA in due
course.
 
Should you wish to reply to this email, please be careful not to amend the
information in the ‘subject’ field. This will ensure that the information
is added directly to your case.
 
Yours sincerely
 
Steven Dickinson                
Lead Information Access Officer
 
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF
T. 01625 545676  F. 01625 524510  [2]ico.org.uk  [3]twitter.com/iconews
Please consider the environment before printing this email
 
 

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk

References

Visible links
1. http://webarchive.nationalarchives.gov.u...
2. http://ico.org.uk/
3. https://twitter.com/iconews

Dear Information Commissioner’s Office,

Thank you for the information.

Can I clarify please, that other than the list of LTT documents that have been deprecated, the LTTs on the Government archive site are current? None of them have been updated in the meanwhile?

Thank you very much

Yours faithfully,

Doug Paulley

Information Commissioner’s Office

22 April 2015

 

Case Reference Number IRQ0578998

 

Dear Mr Paulley

Thank you for your message.
 
At the moment, I can’t answer your query, though I was already aware of
the possibility. I shall be undertaking a review of the dates of the
published LTTs, and comparing that with the equivalents still in current
use. Any more recent (ie updated) LTTs will be considered for disclosure
in due course.
 
Yours sincerely
 
Steven Dickinson                
Lead Information Access Officer
 
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF
T. 01625 545676  F. 01625 524510  [1]ico.org.uk  [2]twitter.com/iconews
Please consider the environment before printing this email
 

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk

References

Visible links
1. http://ico.org.uk/
2. https://twitter.com/iconews

Dear Information Commissioner’s Office,

OK, thak you. I will await the formal response then. Thanks for your help.

Yours faithfully,

Doug Paulley

casework, Information Commissioner’s Office

Thank you for contacting the Information Commissioner’s Office. We confirm
that we have received your correspondence.

 

If you have raised a new information rights concern - we aim to send you
an initial response and case reference number within 30 days.

 

Please note that if you are concerned about the way an organisation is
handling your personal information, we will not usually look into it
unless you have raised it with the organisation first. For more
information please see our webpage ‘[1]raising a concern with an
organisation’ (go to our homepage and follow the link ‘for the public’).
You can also call the number below.

 

If you want an internet search provider to remove a link to information
about you – it will be a little longer before we can respond. We are
currently considering the implications of the recent decision by the Court
of Justice of the European Union and will contact you again in the next
six weeks.

 

Please note that we will not look at requests to remove internet search
results unless you have first asked the search provider. You should also
send us copies of all related correspondence.

 

If you have requested advice - we aim to respond within 14 days.

 

If you have made a request for information held by the ICO - we will
contact you as soon as possible if we need any more information to answer
your request. If we don't need any more information we will respond to you
within our published, and statutory, service levels. For more information
please see our webpage [2]'access information about the ICO' (go to our
homepage and follow the link for ‘about the ICO’).

 

If your correspondence relates to an existing case - we will add it to
your case and consider it on allocation to a case officer.

 

Copied correspondence - we do not respond to correspondence that has been
copied to us.

 

For more information about our services, please see our webpage
‘[3]service standards and what to expect’ (go to our homepage and follow
the links for ‘Report a concern’ and ‘Service standards and what to
expect'). You can also call the number below.

 

If you have a matter you would like to discuss with us, please call our
helpline on 0303 123 1113 (local rate).

 

Yours faithfully

 

The Information Commissioner’s Office

 

Our newsletter

Details of how to sign up for our monthly e-newsletter can be found at
[4]http://www.ico.org.uk/tools_and_resource...

 

Twitter

Find us on Twitter at [5]http://www.twitter.com/ICOnews

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk

References

Visible links
1. http://ico.org.uk/for_the_public/raising...
2. http://ico.org.uk/about_us/how_we_comply
3. http://ico.org.uk/about_us/how_we_work/s...
4. http://www.ico.org.uk/tools_and_resource...
5. http://www.twitter.com/ICOnews

Information Commissioner’s Office

15 May 2015

 

Case Reference Number IRQ0578998

Dear Mr Paulley,
 
I am writing further to our 22 April acknowledgement of your request,
received 19 April, for:
 
“Please can you supply me with all of your current Line To Take documents,
for both the Data Protection and Freedom of Information regimes, and also
Casework Advice Notes.”
 
As you may be aware, our response is due by 18 May. Unfortunately, due to
the large amount of information which we have determined is within the
scope of your request, we are unlikely to meet this timescale for
responding to your request. We have located the Lines To Take, and the
Casework Advice Notes and are currently examining these to check whether
they contain any information which cannot be disclosed. I am also, as you
know, undertaking an exercise to compare the dates of published FOI LTTs
with the versions currently in use. These activities are taking longer
than we had hoped, and will not be complete by Monday 18 May.
 
We will continue to work towards providing you with the information you
have requested as soon as possible.
 
Yours sincerely
 
Steven Dickinson                
Lead Information Access Officer
 
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF
T. 01625 545676  F. 01625 524510  [1]ico.org.uk  [2]twitter.com/iconews
Please consider the environment before printing this email
 
 

 

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk

References

Visible links
1. http://ico.org.uk/
2. https://twitter.com/iconews

Dear casework,

Thank you for the work you're doing and for keeping me updated. I wish that all public authorities kept requesters in the loop like this.

Yours sincerely,

Doug Paulley

Information Commissioner’s Office

17 Attachments

18 May 2015

 

Case Reference Number IRQ0578998

 

Dear Mr Paulley

I am writing further to our 22 April acknowledgement of your request,
received 19 April, for:
 
“Please can you supply me with all of your current Line To Take documents,
for both the Data Protection and Freedom of Information regimes, and also
Casework Advice Notes.”
 
As you know, our response is due today, 18 May, but we may not be able to
provide a full response to your request within the statutory timescale for
compliance.
 
We are, however, now in a position to provide the information you have
requested in respect of the FOIA Lines To Take (LTTs) and Casework Advice
Notes (CWANs). Please find attached copies of current FOIA LTTs which have
previously been published but subsequently amended, and current LTTs which
were not extant at the time the LTTs were initially published.
 
The FOIA CWANs will follow shortly in a separate email.
 
Yours sincerely
 
Steven Dickinson                
Lead Information Access Officer
 
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF
T. 01625 545676  F. 01625 524510  [1]ico.org.uk  [2]twitter.com/iconews
Please consider the environment before printing this email
 

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk

References

Visible links
1. http://ico.org.uk/
2. https://twitter.com/iconews

Information Commissioner’s Office

18 Attachments

18 May 2015

 

Case Reference Number IRQ0578998

 

Dear Mr Paulley

I am writing further to our 22 April acknowledgement of your request,
received 19 April, for:
 
“Please can you supply me with all of your current Line To Take documents,
for both the Data Protection and Freedom of Information regimes, and also
Casework Advice Notes.”
 
As you know, our response is due today, 18 May, but we may not be able to
provide a full response to your request within the statutory timescale for
compliance.
 
We are, however, now in a position to provide the information you have
requested in respect of the FOIA Lines To Take (LTTs) and Casework Advice
Notes (CWANs). Please find attached copies of current FOIA CWANs.
 
There are no data protection (DP) CWANs; the DP LTTs will follow as soon
as we are able to disclose them. I hope this is of help to you.
 
Yours sincerely
 
Steven Dickinson                
Lead Information Access Officer
 
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF
T. 01625 545676  F. 01625 524510  [1]ico.org.uk  [2]twitter.com/iconews
Please consider the environment before printing this email
 

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk

References

Visible links
1. http://ico.org.uk/
2. https://twitter.com/iconews

Dear Information Commissioner’s Office,

Thank you very much, I appreciate how much work this must have been.

Yours faithfully,

Doug Paulley

casework, Information Commissioner’s Office

Thank you for contacting the Information Commissioner’s Office. We confirm
that we have received your correspondence.

 

If you have raised a new information rights concern - we aim to send you
an initial response and case reference number within 30 days.

 

Please note that if you are concerned about the way an organisation is
handling your personal information, we will not usually look into it
unless you have raised it with the organisation first. For more
information please see our webpage ‘[1]raising a concern with an
organisation’ (go to our homepage and follow the link ‘for the public’).
You can also call the number below.

 

If you want an internet search provider to remove a link to information
about you – it will be a little longer before we can respond. We are
currently considering the implications of the recent decision by the Court
of Justice of the European Union and will contact you again in the next
six weeks.

 

Please note that we will not look at requests to remove internet search
results unless you have first asked the search provider. You should also
send us copies of all related correspondence.

 

If you have requested advice - we aim to respond within 14 days.

 

If you have made a request for information held by the ICO - we will
contact you as soon as possible if we need any more information to answer
your request. If we don't need any more information we will respond to you
within our published, and statutory, service levels. For more information
please see our webpage [2]'access information about the ICO' (go to our
homepage and follow the link for ‘about the ICO’).

 

If your correspondence relates to an existing case - we will add it to
your case and consider it on allocation to a case officer.

 

Copied correspondence - we do not respond to correspondence that has been
copied to us.

 

For more information about our services, please see our webpage
‘[3]service standards and what to expect’ (go to our homepage and follow
the links for ‘Report a concern’ and ‘Service standards and what to
expect'). You can also call the number below.

 

If you have a matter you would like to discuss with us, please call our
helpline on 0303 123 1113 (local rate).

 

Yours faithfully

 

The Information Commissioner’s Office

 

Our newsletter

Details of how to sign up for our monthly e-newsletter can be found at
[4]http://www.ico.org.uk/tools_and_resource...

 

Twitter

Find us on Twitter at [5]http://www.twitter.com/ICOnews

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk

References

Visible links
1. http://ico.org.uk/for_the_public/raising...
2. http://ico.org.uk/about_us/how_we_comply
3. http://ico.org.uk/about_us/how_we_work/s...
4. http://www.ico.org.uk/tools_and_resource...
5. http://www.twitter.com/ICOnews

Dear casework,

Could you please let me know which, if any, of the existing LTTs have since been retired / are no longer in use?

Thank you

Yours sincerely,

Doug Paulley

Information Commissioner’s Office

19 May 2015

 

Case Reference Number IRQ0578998

 

Dear Mr Paulley

Thank you for your message. If you refer to my acknowledgement of 22
April, you will find a table which lists the LTTs which have been
withdrawn and are thus no longer current. I trust this provides what you
are asking for in your 18 May email.
 
Yours sincerely
 
Steven Dickinson                
Lead Information Access Officer
 
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF
T. 01625 545676  F. 01625 524510  [1]ico.org.uk  [2]twitter.com/iconews
Please consider the environment before printing this email
 
 

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk

References

Visible links
1. http://ico.org.uk/
2. https://twitter.com/iconews

Dear Information Commissioner’s Office,

Ah yes, apologies, I understand now.

I case it's off any use, I have put the CWAN on my blog for anybody who is interested. http://www.kingqueen.org.uk/?p=244

Yours faithfully,

Doug Paulley

casework, Information Commissioner’s Office

Thank you for contacting the Information Commissioner’s Office. We confirm
that we have received your correspondence.

 

If you have raised a new information rights concern - we aim to send you
an initial response and case reference number within 30 days.

 

Please note that if you are concerned about the way an organisation is
handling your personal information, we will not usually look into it
unless you have raised it with the organisation first. For more
information please see our webpage ‘[1]raising a concern with an
organisation’ (go to our homepage and follow the link ‘for the public’).
You can also call the number below.

 

If you want an internet search provider to remove a link to information
about you – it will be a little longer before we can respond. We are
currently considering the implications of the recent decision by the Court
of Justice of the European Union and will contact you again in the next
six weeks.

 

Please note that we will not look at requests to remove internet search
results unless you have first asked the search provider. You should also
send us copies of all related correspondence.

 

If you have requested advice - we aim to respond within 14 days.

 

If you have made a request for information held by the ICO - we will
contact you as soon as possible if we need any more information to answer
your request. If we don't need any more information we will respond to you
within our published, and statutory, service levels. For more information
please see our webpage [2]'access information about the ICO' (go to our
homepage and follow the link for ‘about the ICO’).

 

If your correspondence relates to an existing case - we will add it to
your case and consider it on allocation to a case officer.

 

Copied correspondence - we do not respond to correspondence that has been
copied to us.

 

For more information about our services, please see our webpage
‘[3]service standards and what to expect’ (go to our homepage and follow
the links for ‘Report a concern’ and ‘Service standards and what to
expect'). You can also call the number below.

 

If you have a matter you would like to discuss with us, please call our
helpline on 0303 123 1113 (local rate).

 

Yours faithfully

 

The Information Commissioner’s Office

 

Our newsletter

Details of how to sign up for our monthly e-newsletter can be found at
[4]http://www.ico.org.uk/tools_and_resource...

 

Twitter

Find us on Twitter at [5]http://www.twitter.com/ICOnews

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk

References

Visible links
1. http://ico.org.uk/for_the_public/raising...
2. http://ico.org.uk/about_us/how_we_comply
3. http://ico.org.uk/about_us/how_we_work/s...
4. http://www.ico.org.uk/tools_and_resource...
5. http://www.twitter.com/ICOnews

Information Commissioner’s Office

1 Attachment

19 May 2015

 

Case Reference Number IRQ0578998

Dear Mr Paulley

I am writing further to our 22 April acknowledgement of your request,
received 19 April, for:
 
“Please can you supply me with all of your current Line To Take documents,
for both the Data Protection and Freedom of Information regimes, and also
Casework Advice Notes.”
  
Following our earlier disclosure of FOIA LTTs and CWANs we are now in a
position to provide the information you have requested in respect of the
Data Protection (DP) Lines To Take (LTTs). Please find attached a copy of
the current DP LTTs.
 
Please note that, while contained in the list of current LTTs, the Line to
Take for Domestic CCTV, and the Line to Take for DPA Section 56 – Enforced
Subject Access are currently under review following recent developments,
and are likely to be amended in due course.
 
This concludes our response to your request. I hope this is of help to
you.
 
Yours sincerely
 
Steven Dickinson                
Lead Information Access Officer
 
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF
T. 01625 545676  F. 01625 524510  [1]ico.org.uk  [2]twitter.com/iconews
Please consider the environment before printing this email
 
 
If you are dissatisfied with the response you have received under FOIA and
wish to request a review of our decision or make a complaint about how
your request has been handled you should write to the Information Access
team at the address above or e-mail [3][ICO request email]
 
Your request for internal review should be submitted to us within 40
working days of receipt by you of this response.  Any such request
received after this time will only be considered at the discretion of the
Commissioner.
 
If having exhausted the review process you are not content that your
request or review has been dealt with correctly, you have a further right
of appeal to this office in our capacity as the statutory complaint
handler under the legislation. To make such an application, please write
to the Customer Contact department, at the address above or visit the
‘Complaints’ section of our website to make a Freedom of Information Act
or Environmental Information Regulations complaint online.
 
A copy of our review procedure is available [4]here.
 
 
 

 

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk

References

Visible links
1. http://ico.org.uk/
2. https://twitter.com/iconews
3. mailto:[ICO request email]
4. https://ico.org.uk/media/about-the-ico/p...

Dear Information Commissioner’s Office,

Thank you very much. That is very useful. I appreciate your time and work providing this.

Yours faithfully,

Doug Paulley

casework, Information Commissioner’s Office

Thank you for contacting the Information Commissioner’s Office. We confirm
that we have received your correspondence.

 

If you have raised a new information rights concern - we aim to send you
an initial response and case reference number within 30 days.

 

Please note that if you are concerned about the way an organisation is
handling your personal information, we will not usually look into it
unless you have raised it with the organisation first. For more
information please see our webpage ‘[1]raising a concern with an
organisation’ (go to our homepage and follow the link ‘for the public’).
You can also call the number below.

 

If you want an internet search provider to remove a link to information
about you – it will be a little longer before we can respond. We are
currently considering the implications of the recent decision by the Court
of Justice of the European Union and will contact you again in the next
six weeks.

 

Please note that we will not look at requests to remove internet search
results unless you have first asked the search provider. You should also
send us copies of all related correspondence.

 

If you have requested advice - we aim to respond within 14 days.

 

If you have made a request for information held by the ICO - we will
contact you as soon as possible if we need any more information to answer
your request. If we don't need any more information we will respond to you
within our published, and statutory, service levels. For more information
please see our webpage [2]'access information about the ICO' (go to our
homepage and follow the link for ‘about the ICO’).

 

If your correspondence relates to an existing case - we will add it to
your case and consider it on allocation to a case officer.

 

Copied correspondence - we do not respond to correspondence that has been
copied to us.

 

For more information about our services, please see our webpage
‘[3]service standards and what to expect’ (go to our homepage and follow
the links for ‘Report a concern’ and ‘Service standards and what to
expect'). You can also call the number below.

 

If you have a matter you would like to discuss with us, please call our
helpline on 0303 123 1113 (local rate).

 

Yours faithfully

 

The Information Commissioner’s Office

 

Our newsletter

Details of how to sign up for our monthly e-newsletter can be found at
[4]http://www.ico.org.uk/tools_and_resource...

 

Twitter

Find us on Twitter at [5]http://www.twitter.com/ICOnews

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk

References

Visible links
1. http://ico.org.uk/for_the_public/raising...
2. http://ico.org.uk/about_us/how_we_comply
3. http://ico.org.uk/about_us/how_we_work/s...
4. http://www.ico.org.uk/tools_and_resource...
5. http://www.twitter.com/ICOnews

Dear casework,

I have been through the considerable amount of information you sent. I am grateful for your time and effort sending this to me; it has been of use to me and my colleagues,

Please can you re-send FOI LTT 146 and 215 - the margins on the PDF messed up and they are missing the right hand section of the text. See https://www.whatdotheyknow.com/request/2... and https://www.whatdotheyknow.com/request/2... .

The DPA LTT document you sent includes some extraneous FOI, PECR and EIR LTTs. For example, it included this on Appealing a DN http://www.kingqueen.org.uk/dppltt/dnapp..., this on Charging for Information http://www.kingqueen.org.uk/dppltt/charg... and this on the Cookie Directive http://www.kingqueen.org.uk/dppltt/cooki.... The extraneous information isn't a problem per se, I just want to double check that there isn't a possibility that these replaced DPA LTTs you intended to send.

Thank you

Yours sincerely,

Doug Paulley

Information Commissioner’s Office

3 Attachments

2 June 2015

 

Case Reference Number IRQ0578998

 

Dear Mr Paulley

 
Thank you for your follow-up messages in relation to our response.
 
Firstly, please find copies of the text for LTTs 146 and 215 attached.
I’ve exported this in a different form as the problem with the right hand
margin persisted however I tried to print it directly. Please accept my
apol;ogies for not noticing this during preparations for disclosure. I’ve
checked and the document can be enlarged on screen, for legibility.
 
I’m happy to confirm that the PECR and FOI material incorporated into the
DP LTT file was not an error. This is information which was located on the
Advice Services database used by, among others, the ICO helpline staff as
a source of reference. The LTTs are almost exclusively DP related but do
contain that small amount of non-DP material. No other material has been
excluded as a result of its inclusion.
 
Finally, with regard to your remarks about inconsistencies in relation to
the LTT and the Code of Practice relating to repeated SARs, thank you for
pointing this out.
 
The position is that as described in the Code of Practice. Where there has
been a previous subject access request, the data controller is required to
disclose information it has previously disclosed, if it falls within the
scope of the new request. However, in practice we accept that Data
Controllers may want to negotiate with the requester to get them to
restrict the scope of their request to any personal data that has been
added or updated since, and many individuals will be happy with this. But
if the requester insists on a full response, then the Data Controller
should supply it.
 
I’ve made the relevant people aware of the inconsistency and steps have
been taken to amend the LTT. I also enclose a copy of the amended LTT.

I hope this is of help to you.
 
Yours sincerely
 
Steven Dickinson                
Lead Information Access Officer
 
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF
T. 01625 545676  F. 01625 524510  [1]ico.org.uk  [2]twitter.com/iconews
Please consider the environment before printing this email
 
 
 
 

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk

References

Visible links
1. http://ico.org.uk/
2. https://twitter.com/iconews

Dear Information Commissioner’s Office,

Thank you very much for this, very useful information.

I regret to say that there is still a problem with LTT146. The margins still obscure some text, though I have been able to recover some of it through selecting it all and copying it into another document. There's still some problems though; for example:

"Finally even if the notes don’t reveal any new content, there may still be a public interest in disclosure in order to demonstrate that f
UPDATE: this point is now covered in the following external guidance: Information in the public domain"

"To demonstrate that f" is clearly a broken sentence.

Similar problems occur in LTT215.

"In the course of this investigation there was the generation of information and analysis derived from the material supplied and the legal framework of the Ombudsman. The Tribunal was sati
"Exceptions within the statutory prohibition
"Most regulators’ statutory prohibitions "

"The Tribunal was sati..." is repeated twice further on in LTT215 as well.

"In the course of this investigation there was the generation of information and analysis derived from the material supplied and the legal framework of the Ombudsman. The Tribunal was sati
"Most regulators’ statutory prohibitions"

"In the course of this investigation there was the generation of information and analysis derived from the material supplied and the legal framework of the Ombudsman. The Tribunal was sati
“In short, the task of the Commissioner "

Actually, perhaps this indicates that the problem was in the original LTT and isn't an artifact of converting it to a PDF?

Yours faithfully,

Doug Paulley

casework, Information Commissioner’s Office

Thank you for contacting the Information Commissioner’s Office. We confirm
that we have received your correspondence.

 

If you have raised a new information rights concern - we aim to send you
an initial response and case reference number within 30 days.

 

Please note that if you are concerned about the way an organisation is
handling your personal information, we will not usually look into it
unless you have raised it with the organisation first. For more
information please see our webpage ‘[1]raising a concern with an
organisation’ (go to our homepage and follow the link ‘for the public’).
You can also call the number below.

 

If you want an internet search provider to remove a link to information
about you – it will be a little longer before we can respond. We are
currently considering the implications of the recent decision by the Court
of Justice of the European Union and will contact you again in the next
six weeks.

 

Please note that we will not look at requests to remove internet search
results unless you have first asked the search provider. You should also
send us copies of all related correspondence.

 

If you have requested advice - we aim to respond within 14 days.

 

If you have made a request for information held by the ICO - we will
contact you as soon as possible if we need any more information to answer
your request. If we don't need any more information we will respond to you
within our published, and statutory, service levels. For more information
please see our webpage [2]'access information about the ICO' (go to our
homepage and follow the link for ‘about the ICO’).

 

If your correspondence relates to an existing case - we will add it to
your case and consider it on allocation to a case officer.

 

Copied correspondence - we do not respond to correspondence that has been
copied to us.

 

For more information about our services, please see our webpage
‘[3]service standards and what to expect’ (go to our homepage and follow
the links for ‘Report a concern’ and ‘Service standards and what to
expect'). You can also call the number below.

 

If you have a matter you would like to discuss with us, please call our
helpline on 0303 123 1113 (local rate).

 

Yours faithfully

 

The Information Commissioner’s Office

 

Our newsletter

Details of how to sign up for our monthly e-newsletter can be found at
[4]http://www.ico.org.uk/tools_and_resource...

 

Twitter

Find us on Twitter at [5]http://www.twitter.com/ICOnews

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk

References

Visible links
1. http://ico.org.uk/for_the_public/raising...
2. http://ico.org.uk/about_us/how_we_comply
3. http://ico.org.uk/about_us/how_we_work/s...
4. http://www.ico.org.uk/tools_and_resource...
5. http://www.twitter.com/ICOnews

Information Commissioner’s Office

2 Attachments

8 June 2015

 

Case Reference Number IRQ0578998

 

Dear Mr Paulley

Please find attached copies of LTT146 and LTT215 in text only format. I
have copied the text only into a new document. This is a little harder to
follow than with some of the associated formatting, but I hope that the
text has at least now survived intact!

Yours sincerely

Steven Dickinson                
Lead Information Access Officer
 
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF
T. 01625 545676  F. 01625 524510  [1]ico.org.uk  [2]twitter.com/iconews
Please consider the environment before printing this email
 

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk

References

Visible links
1. http://ico.org.uk/
2. https://twitter.com/iconews

Dear Information Commissioner’s Office,

That's great, thank you very much.
Actually, I think those two PDFs are easier to read and use than the others! They're entirely comprehensible.

In case it is of any use, I have indexed and summarised all the LTTs and CWANs in blog posts on my website, http://www.kingqueen.org.uk . A number of people have contacted me by Twitter and by Facebook to tell me that they have found the information very useful.

I much appreciate the extensive effort you have put in to provide me with these.

Doug

Yours faithfully,

Doug Paulley

casework, Information Commissioner’s Office

Thank you for contacting the Information Commissioner’s Office. We confirm
that we have received your correspondence.

 

If you have raised a new information rights concern - we aim to send you
an initial response and case reference number within 30 days.

 

Please note that if you are concerned about the way an organisation is
handling your personal information, we will not usually look into it
unless you have raised it with the organisation first. For more
information please see our webpage ‘[1]raising a concern with an
organisation’ (go to our homepage and follow the link ‘for the public’).
You can also call the number below.

 

If you want an internet search provider to remove a link to information
about you – it will be a little longer before we can respond. We are
currently considering the implications of the recent decision by the Court
of Justice of the European Union and will contact you again in the next
six weeks.

 

Please note that we will not look at requests to remove internet search
results unless you have first asked the search provider. You should also
send us copies of all related correspondence.

 

If you have requested advice - we aim to respond within 14 days.

 

If you have made a request for information held by the ICO - we will
contact you as soon as possible if we need any more information to answer
your request. If we don't need any more information we will respond to you
within our published, and statutory, service levels. For more information
please see our webpage [2]'access information about the ICO' (go to our
homepage and follow the link for ‘about the ICO’).

 

If your correspondence relates to an existing case - we will add it to
your case and consider it on allocation to a case officer.

 

Copied correspondence - we do not respond to correspondence that has been
copied to us.

 

For more information about our services, please see our webpage
‘[3]service standards and what to expect’ (go to our homepage and follow
the links for ‘Report a concern’ and ‘Service standards and what to
expect'). You can also call the number below.

 

If you have a matter you would like to discuss with us, please call our
helpline on 0303 123 1113 (local rate).

 

Yours faithfully

 

The Information Commissioner’s Office

 

Our newsletter

Details of how to sign up for our monthly e-newsletter can be found at
[4]http://www.ico.org.uk/tools_and_resource...

 

Twitter

Find us on Twitter at [5]http://www.twitter.com/ICOnews

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk

References

Visible links
1. http://ico.org.uk/for_the_public/raising...
2. http://ico.org.uk/about_us/how_we_comply
3. http://ico.org.uk/about_us/how_we_work/s...
4. http://www.ico.org.uk/tools_and_resource...
5. http://www.twitter.com/ICOnews

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