Jonathan Baines

Dear Information Commissioner’s Office,

Some time agao you disclosed all internal Lines to Take in response to an FOI request. You then commendably made these available on your own website, saying

"we hope that those in need of a more in-depth understanding of freedom of information and environmental information issues will find this a useful resource"

I understand that further LTTs have been issued since that last upload. Although not strictly an FOI request. Could you say whether you will be uploading these to your website as well?

If not, could I please request them under FOI?

Many thanks
Jonathan Baines

Jonathan Baines

Dear Information Commissioner’s Office,

As you're normally very good at acknowledging receipt of FOI requests, and you haven't with this one, I just wanted to (re)alert you to it.

Yours faithfully,

Jonathan Baines

Jonathan Baines

Dear Information Commissioner’s Office,

Any news on this please? Not even an acknowledgment, despite a prompt - has this slipped through the net?

Yours faithfully,

Jonathan Baines

Information Commissioner’s Office

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17th July 2013

 

Case Reference Number IRQ0505313

 

Dear Mr Baines

Request for Information
 
Thank you for your further correspondence dated 17 July 2013.
 
Please accept my apologies for the delay in processing your information
requests dated 17 June 2013.  The delay in setting up and processing the
information request was due to an administrative oversight.  
 
Due to the length of time that has elapsed following receipt of your
request, we will process your request as a matter of priority.  
 
Your request is being dealt with in accordance with the Freedom of
Information Act 2000.  
 
Should you wish to reply to this email, please be careful not to amend the
information in the ‘subject’ field.  This will ensure that the information
is added directly to your case.  

Yours sincerely

Jolyon Stone
Lead Information Governance Officer

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Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk

Jonathan Baines

Dear Jolyon

Thanks for this. These things happen (believe me, I know!)

best wishes
Jonathan

casework, Information Commissioner’s Office

Thank you for emailing the Information Commissioner's Office (ICO).  This
is an automatic acknowledgement to tell you we have received your email
safely.  Please do not reply to this email.

 If your email was about a new complaint or request for advice it will be
considered by our Customer Contact Department.  One of our case officers
will be in touch as soon as possible. If you have sent us a complaint we
may need specific information from you before we are able to consider it. 
You can find out the type of information we would need from the
[1]complaints section of our website. 

 If your email was about an ongoing case we are dealing with it will be
allocated to the person handling your case.

If your email was about a case you have already submitted, but is yet to
be allocated to one of our case officers your email will be added to your
original correspondence and will be considered when your case is
allocated. Please note that further correspondence may not be viewed until
your case is allocated to a case officer.

 If you require any further assistance please contact our Helpline on
0303 123  1113 or [2]01625 545745 if you prefer to use a national rate
number.

 We will not respond to correspondence where the ICO is copied in. If
you have a matter you would like to discuss with us please call our
Helpline on the number above.

         Thank you for contacting the Information Commissioner's Office

 ICO Customer Contact Department

 

Making a request for information held by the ICO?

For more information about the ICO’s handling of requests for information
please visit our [3]Information about us section of our website.

Equality and Diversity

The Information Commissioner’s Office is committed to providing equality
for all and opposes all forms of unlawful or unfair discrimination. We
have produced a questionnaire to help us to produce a profile of our
customers. The questionnaire can be found on our [4]Equality and Diversity
webpage.

Our newsletter

Details of how to sign up for our quarterly newsletter can be found at
[5]Information Commissioner's Office enewsletter.

Twitter

Find us on Twitter at [6]http://www.twitter.com/ICOnews

 

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk

References

Visible links
1. file:///tmp/blocked::http:/www.ico.gov.uk/complaints.aspx
2. file:///tmp/blocked::tel:01625 545745
3. file:///tmp/blocked::http:/www.ico.gov.uk/about_us.aspx
4. file:///tmp/blocked::http:/www.ico.gov.uk/about_us/how_we_work/equality_and_diversity.aspx
5. file:///tmp/blocked::http:/www.ico.gov.uk/tools_and_resources/enewsletter.aspx
6. file:///tmp/blocked::http:/www.twitter.com/ICOnews

Information Commissioner’s Office

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17th July 2013

 

Case Reference Number IRQ0505313

 

Dear Mr Baines

I write further to our email earlier today, in which we belatedly
acknowledged your information request of 17 June 2013 to the Information
Commissioner’s Office (ICO).
 
In your email of 17 June you asked our office, “I understand that further
LTTs have been issued since that last upload. Although not strictly an FOI
request. Could you say whether you will be uploading these to your website
as well?”
 
In your email, you make reference to a previous request where we provided
internal line’s to take (LTTs) that would hopefully act as a useful
resource in the understanding of freedom of information and environmental
information issues.
 
I should explain that following making ICO freedom of information (FOI)
LTTs available on our website, the only LTTs that we have provided
externally, in response to information requests, was information relating
to the ICO’s Data Protection (DP) LTTs.
 
As you appear to be asking for information relating to FOI and EIR issues
I would be grateful if you could confirm whether you are seeking
information relating to the ICO DP LTTs.
 
We are currently conducting a guidance project that will result in the
withdrawal of a large number of the ICO’s freedom of information LTTs.  As
an office we are reducing the number of new LTTs we produce, however a
limited number of casework advice notes are being developed.  The overall
aim of the FOI element of the guidance project is for the ICO’s FOI and
policy guidance to be published externally making it the default source
for visitors to our website, whilst also being more comprehensive.
 
In short, we intend to make all our key LTTs available within our external
FOI guidance that will be published in due course.
 
I hope this information is useful.  Please let us know if there is any
other information you are seeking in relation to your request of 17
June.        

Yours sincerely

Jolyon Stone
Lead Information Governance Officer

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Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk

Jonathan Baines

Dear Jolyon

Thanks for the reply. I think I must have been mistaken in thinking there had been new FOI/EIR LTTs. However, I would appreciate copies of DP ones please.

Many thanks
Jonathan Baines

casework, Information Commissioner’s Office

Thank you for emailing the Information Commissioner's Office (ICO).  This
is an automatic acknowledgement to tell you we have received your email
safely.  Please do not reply to this email.

 If your email was about a new complaint or request for advice it will be
considered by our Customer Contact Department.  One of our case officers
will be in touch as soon as possible. If you have sent us a complaint we
may need specific information from you before we are able to consider it. 
You can find out the type of information we would need from the
[1]complaints section of our website. 

 If your email was about an ongoing case we are dealing with it will be
allocated to the person handling your case.

If your email was about a case you have already submitted, but is yet to
be allocated to one of our case officers your email will be added to your
original correspondence and will be considered when your case is
allocated. Please note that further correspondence may not be viewed until
your case is allocated to a case officer.

 If you require any further assistance please contact our Helpline on
0303 123  1113 or [2]01625 545745 if you prefer to use a national rate
number.

 We will not respond to correspondence where the ICO is copied in. If
you have a matter you would like to discuss with us please call our
Helpline on the number above.

         Thank you for contacting the Information Commissioner's Office

 ICO Customer Contact Department

 

Making a request for information held by the ICO?

For more information about the ICO’s handling of requests for information
please visit our [3]Information about us section of our website.

Equality and Diversity

The Information Commissioner’s Office is committed to providing equality
for all and opposes all forms of unlawful or unfair discrimination. We
have produced a questionnaire to help us to produce a profile of our
customers. The questionnaire can be found on our [4]Equality and Diversity
webpage.

Our newsletter

Details of how to sign up for our quarterly newsletter can be found at
[5]Information Commissioner's Office enewsletter.

Twitter

Find us on Twitter at [6]http://www.twitter.com/ICOnews

 

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk

References

Visible links
1. file:///tmp/blocked::http:/www.ico.gov.uk/complaints.aspx
2. file:///tmp/blocked::tel:01625 545745
3. file:///tmp/blocked::http:/www.ico.gov.uk/about_us.aspx
4. file:///tmp/blocked::http:/www.ico.gov.uk/about_us/how_we_work/equality_and_diversity.aspx
5. file:///tmp/blocked::http:/www.ico.gov.uk/tools_and_resources/enewsletter.aspx
6. file:///tmp/blocked::http:/www.twitter.com/ICOnews

Information Commissioner’s Office

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31st July 2013

 

Case Reference Number IRQ0505313

 

Dear Mr Baines

 
Request for Information
 
Thank you for your e-mail of 22 July 2013 addressed to my colleague,
Jolyon Stone.  Following on from your original request for information of
17 June you have clarified that in addition to the FOI/EIR lines to take
held by the ICO you are also interested in seeing copies of any current
DPA lines to take that exist.
 
We continue to use the same reference number as before (ie IRQ0505313),
and will certainly provide you with a response within 20 working days of
receiving clarification of your request (ie by 20 August 2013).  However,
bearing in mind the length of time that has passed since you submitted
your original request we will aim to respond as soon as possible. 
 
Yours sincerely
 
Antonia Swann      Lead Information Governance Officer
 
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF.
T. 01625 545894  F. 01625 524510  [1]www.ico.org.uk
 
 
 
 

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Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk

References

Visible links
1. blocked::http://www.ico.gov.uk/
http://www.ico.gov.uk/

Information Commissioner’s Office

5 Attachments

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16th August 2013

 

Case Reference Number IRQ0505313

 

Dear Mr Baines

Request for Information
 
Further to my acknowledgement of 31 July 2013 we are now in a position to
provide you with a response to your request for information dated 22 July
2013.
 
As you know we have dealt with your request in accordance with your ‘right
to know’ under section 1(1) of the Freedom of Information Act 2000 (FOIA),
which entitles you to be provided with a copy of any information ‘held’ by
a public authority, unless an appropriate exemption applies.
 
Request
 
In your e-mail of 22 July you confirmed that following on from your
previous request relating to the ICO’s latest FOI/EIR lines to take, you
would also “…appreciate copies of DP ones please” .
 
Information Held
 
As you may already be aware the ICO website already publishes current
advice on individuals’ rights under the Data Protection Act 1998 (DPA), as
well as advice and guidance for data controllers on how to comply with the
Act. 
 
The section of the website which is aimed at guidance for the public can
be accessed here:
 
[1]http://www.ico.org.uk/for_the_public
 
We would refer you in particular to the sections titled ‘Request your
personal information’, ‘FAQ’s’ and ‘Topic Guides’, all of which contain
our latest guidance and lines to take on various data protection issues
which we think will be of interest to the general public.
 
Similarly, guidance for data controllers required to comply with the Act
is available here:
 
[2]http://www.ico.org.uk/for_organisations
 
Again, we would refer you to the sections titled ‘Data Protection’,
‘Sector Guides’, ‘Guidance Index’ and ‘Training Materials’, which contain
our current and most up-to-date advice and guidance for data controllers.
 
In addition to our published guidance, we also have a number of ‘lines to
take’ about the application and interpretation of the DPA (DP LTT’s) which
are only available to members of ICO staff.  Most of these are held within
our First Contact Knowledge Base, which is used primarily by those
front-line Case Officers who deal with all telephone and written enquiries
submitted to the ICO.  Depending on the extent to which these internal DP
LTT’s are used and/or updated, it is possible that some content will be
re-produced as formal guidance on our website. 
 
We should also explain that these internal DP LTT’s are very different in
format from the LTT’s available on our website for FOIA and Environmental
Information Regulations 2004 (EIR) issues (which are available [3]here). 
Generally speaking, FOIA/EIR LTT’s are more formal, structured around the
main sections of the Act/Regs, and are usually based on the decisions of
Information Tribunals.  DP LTT’s have evolved over a longer period of
time, and often in a less formal manner (for example, some of them are
held in the form of standard paragraphs for use by Case Officers).
 
You will also see that some of these LTT’s are now quite old (some date
back to 2007).  We can confirm that they are all currently subject to
review, and will be updated and replaced as necessary.
 
We would also mention that whilst Case Officers may need to seek advice
internally on those issues which are not addressed by existing DP LTT’s as
and when required, any advice provided may not necessarily result in a DP
LTT being produced.
 
Due to the number of LTT’s involved (25 documents in total) they will be
sent as separate attachments to this and following e-mails.  They have
been collated together as scanned copies in the broad DPA categories to
which they relate.
 
Information Withheld
 
You will note that some minor redactions have been made to the some of the
information provided. 
 
The first of these items is held under the ‘7^th data protection
principle’ documents, and relates to the identity of a named individual. 
This personal information is exempt from disclosure to you under section
40(2) of the Freedom of Information Act 2000 as to provide it to you would
be ‘unfair’ to this individual, and therefore in contravention of the Data
Protection Act 1998.
 
The second item relates to the ‘Charities’ document, and, and refers to
the name of the Trustee Board that raised a query with the ICO.  This
information is being withheld in reliance on the exemption at section
44(1) of the FOIA (which prevents us from disclosing any information where
that disclosure is prohibited by or under any enactment), by virtue of
section 59 of the Data Protection Act 1998 (which imposes a criminal
liability on the Information Commissioner and any of his staff on
disclosing information without lawful authority).   As we do not have the
lawful authority of the Board to disclose that fact that it was they who
submitted this enquiry to the ICO, their name is being withheld on this
basis.
 
The third and final redacted item is held under the ‘Internet Issues’
LTT’s, in relation to LinkedIn.  We have removed all reference to the
specific security measures which LinkedIn put in place following a data
breach in June 2012.  Again, as this information was provided to the ICO
for the sole purpose of our consideration of the issues raised, and we do
not have lawful authority to disclose it, it is being withheld in reliance
on the exemption at s44(1) of the FOIA, by virtue of s59 of the DPA, as
described above.
 
Review Procedure
 
I hope this provides you with the information you require.  However, if
you are dissatisfied with this response and wish to request a review of
our decision or make a complaint about how your request has been handled
you should write to the Information Governance Department at the address
below or e-mail [4][email address]
 
Your request for internal review should be submitted to us within 40
working days of receipt by you of this response.  Any such request
received after this time will only be considered at the discretion of the
Commissioner.
 
If having exhausted the review process you are not content that your
request or review has been dealt with correctly, you have a further right
of appeal to this office in our capacity as the statutory complaint
handler under the legislation.  To make such an application, please write
to our First Contact Team, at the address given or visit the ‘Complaints’
section of our website to make a Freedom of Information Act or
Environmental Information Regulations complaint online.
 
A copy of our review procedure can be accessed from our website [5]here .
 
Yours sincerely
 
Antonia Swann      Lead Information Governance Officer
 
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF.
T. 01625 545894  F. 01625 524510  [6]www.ico.org.uk
 
 

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Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk

References

Visible links
1. http://www.ico.org.uk/for_the_public
2. http://www.ico.org.uk/for_organisations
3. http://www.ico.org.uk/foikb/index.htm
4. mailto:[email address]
5. blocked::http://www.ico.gov.uk/about_us/~/media/d...
http://www.ico.gov.uk/about_us/~/media/d...
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Information Commissioner’s Office

5 Attachments

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16th August 2013

 

Case Reference Number IRQ0505313
 

Part 2 attached.

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk

Information Commissioner’s Office

5 Attachments

PROTECT

 

16th August 2013

 

Case Reference Number IRQ0505313

 

Part 3 attached.

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk

Information Commissioner’s Office

5 Attachments

PROTECT

 

16th August 2013

 

Case Reference Number IRQ0505313

 

Part 4 attached.

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk

Information Commissioner’s Office

5 Attachments

PROTECT

 

16th August 2013

 

Case Reference Number IRQ0505313

 

Part 5 attached (final response).

show quoted sections

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk

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