Licensing and launch date of ride-hailing service providers by local authority level

The request was successful.

Dear Highland Council,

I’m Pinar Bilgin. I’m a PhD student at the Institute for Transport Studies, University of Leeds. I’m studying the impacts of ride-hailing services (such as Uber) on different transport modes in the UK. Under the Freedom of Information Act/Environmental Information Regulations, I would like to request the following information:
1) Are any of the following ride-hailing service providers operating in your Local Authority?
• Uber
• OLA
• Bolt
2) If yes, are they operating with or without a license issued by your Local Authority?
3) When did they first start to operate (launch date) in this Local Authority?
4) Do they continue operating in this Local Authority? If no, when did they stop operating in this Local Authority?
5) Since their first start date, have any operators had their licence suspended? If so, when?

Your prompt response would be highly appreciated.
Thank you very much.

Yours faithfully,

Pinar Bilgin

The Highland Council, Highland Council

Your Freedom of Information request has been submitted.

Request summary

Subject of request: Ride-hailing service providers
Details of your request: Dear Highland Council,

I’m Pinar Bilgin. I’m a PhD student at the Institute for Transport
Studies, University of Leeds. I’m studying the impacts of ride-hailing
services (such as Uber) on different transport modes in the UK. Under the
Freedom of Information Act/Environmental Information Regulations, I would
like to request the following information:

1) Are any of the following ride-hailing service providers operating in
your Local Authority?

• Uber

• OLA

• Bolt

2) If yes, are they operating with or without a license issued by your
Local Authority?

3) When did they first start to operate (launch date) in this Local
Authority?

4) Do they continue operating in this Local Authority? If no, when did
they stop operating in this Local Authority?

5) Since their first start date, have any operators had their licence
suspended? If so, when?

Your prompt response would be highly appreciated.

Thank you very much.

Yours faithfully,

Pinar Bilgin

Please use this email address for all replies to this request:

[FOI #766847 email]

Your reference is FS-Case-343614889. Please quote this if you need to
[1]contact us.

We aim to handle your case within 20 working days of the date we received
your correspondence, which was 2021-06-21.

Yours sincerely,
Customer Resolution & Improvement Team

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Mura h-eil na beachdan a tha air an cur an cèill sa phost-d seo a'
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innse.

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The Highland Council, Highland Council

Dear Mr Bilgin,

Original FOI request: Ride-hailing service providers

1) Are any of the following ride-hailing service providers operating in
your Local Authority?

• Uber

• OLA

• Bolt - Neither Uber, OLA or Bolt operate within the Highland Council
area.

2) If yes, are they operating with or without a license issued by your
Local Authority? - N/A.

3) When did they first start to operate (launch date) in this Local
Authority? - N/A.

4) Do they continue operating in this Local Authority? If no, when did
they stop operating in this Local Authority? - N/A.

5) Since their first start date, have any operators had their licence
suspended? If so, when? - N/A.

Under Section 20 of Freedom of Information (Scotland) Act, you have the
right to request that the Highland Council reviews any aspect of how it
has dealt with your request. This requirement for review should be
requested to the Freedom of Information Officer, Chief Executive’s Office,
Glenurquhart Road, Inverness IV3 5NX, or [email address], within 40
working days of receipt of this response. The request should include
details of the information requested and the aspects of the Highland
Council’s response which you are not satisfied with.

If you are subsequently dissatisfied with the outcome of the Council's
review, you have the right to appeal to the Scottish Information
Commissioner under Section 47 of the Freedom of Information (Scotland)
Act, within six months of receiving the Council's review response.

Yours sincerely
Customer Resolution and Improvement Team

Unless related to the business of The Highland Council, the views or
opinions expressed within this e-mail are those of the sender and do not
necessarily reflect those of The Highland Council, or associated bodies,
nor does this e-mail form part of any contract unless so stated.
Mura h-eil na beachdan a tha air an cur an cèill sa phost-d seo a'
buntainn ri gnothachas Chomhairle na Gàidhealtachd, 's ann leis an neach
fhèin a chuir air falbh e a tha iad, is chan eil iad an-còmhnaidh a'
riochdachadh beachdan na Comhairle, no buidhnean buntainneach, agus chan
eil am post-d seo na phàirt de chunnradh sam bith mura h-eil sin air
innse.