Licensing and launch date of ride-hailing service providers by local authority level

The request was partially successful.

Dear Northumberland County Council,

I’m Pinar Bilgin. I’m a PhD student at the Institute for Transport Studies, University of Leeds. I’m studying the impacts of ride-hailing services (such as Uber) on different transport modes in the UK. Under the Freedom of Information Act/Environmental Information Regulations, I would like to request the following information:
1) Are any of the following ride-hailing service providers operating in your Local Authority?
• Uber
• OLA
• Bolt
2) If yes, are they operating with or without a license issued by your Local Authority?
3) When did they first start to operate (launch date) in this Local Authority?
4) Do they continue operating in this Local Authority? If no, when did they stop operating in this Local Authority?
5) Since their first start date, have any operators had their licence suspended? If so, when?

Your prompt response would be highly appreciated.
Thank you very much.

Yours faithfully,

Pinar Bilgin

Northumberland County Council

1 Attachment

Our Ref: 9425  

Dear Enquirer,

INFORMATION REQUEST

Thank you for your request for information which will be dealt with under
the terms of the Freedom of Information Act 2000.

In some circumstances a fee may be payable and if that is the case, we
will let you know the likely charges before proceeding.

If you have any queries about this matter please contact us. Please
remember to quote the reference number above in any future communications.

Please note, that due to the recent outbreak of Covid-19, there may be a
delay in responding to your request. We appreciate your patience at this
busy period.

Kind regards

Information Governance Office
Northumberland County Council
County Hall
Morpeth
Northumberland
NE61 2EF

Tel: 0345 600 6400
Email: [Northumberland County Council request email]
Web: http://www.northumberland.gov.uk

Northumberland County Council

1 Attachment

Our Ref: FOI ID 9425

Date: 21 June 2021

Dear Enquirer

FREEDOM OF INFORMATION ACT REQUEST

I refer to your Freedom of Information request in relation to ride-hailing
service providers.

Right of Access

Section 1(1) of the Act provides any person making a request for
information to a public authority is entitled.

(a) to be informed in writing by the public authority whether it holds
information of the description specified in the request (which Section
1(6) of the Act designates as the "duty to confirm or deny"), and

(b) if that is the case, to have that information communicated to him.

The right is to obtain access to the information itself and not to the
document or record which contains it.

The Act creates a general right of access to information held by public
authorities subject to various exemptions.

Northumberland County Council confirms that it holds the information you
have requested, please see the following information in response.

Uber, OLA and Bolt are not licensed as Private Hire Operators with
Northumberland County Council.

Complaints

If you are unhappy with the way your request for information has been
handled, you can request an internal review by writing within 2 months
from the date of this response to the Information Governance Office:

Information Governance Office
Northumberland County Council
County Hall
Morpeth NE61 2EF

Email: [Northumberland County Council request email]

Information Commissioner

If you remain dissatisfied with the handling of your request, you have a
right by Section 50 of the Act to apply to the Information Commissioner
for a decision as to whether your request has been dealt with in
accordance with the requirements of the Act at:

The Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire  SK9 5AF

Tel: 0303 123 1113
Email: [email address]

There is no charge for making an appeal.

Yours faithfully

FOI Coordinator - Public Protection
Information Governance Office
Northumberland County Council
County Hall
Morpeth
Northumberland NE61 2EF

Tel: 0345 600 6400
Email: [Northumberland County Council request email]
Web: http://www.northumberland.gov.uk