Library Occupancy

Mr B Howe made this Freedom of Information request to University of Reading

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Dear University of Reading,

It has come to my attention that occupancy figures for the library are recorded in a spreadsheet (https://www.facebook.com/universityofrea...).

Please send me a copy of this spreadsheet promptly in line with section 10 of the Freedom of Information Act. I do not expect that this will take the full 20 working days to retrieve!

Please also send me any other historic occupancy rates covering the last 6 years. I appreciate that this information may take longer (up to 20 working days) to collate.

Yours faithfully,

Mr B Howe

IMPS, University of Reading

Dear Mr Howe

This is to acknowledge receipt of your request for information below and to let you know it is being processed.

We'll get back to you as soon as we can, but in any case within 20 working days from 09/01/2018.

In the meantime, if you wish to add any further details or check on progress, please reply to this message, without altering the 'Subject:' line, so that we can track your input and respond promptly.

Yours sincerely,

Sinead Latham

Information Management & Policy Services (IMPS), University of Reading, Whiteknights, Reading, RG6 6AH
t: +44 (0)118 378 8981 www.reading.ac.uk/foia

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IMPS, University of Reading

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    IMPS02063 Library Occupancy.zip

    674K Download

Dear Mr Howe,

We have completed the compilation of information in response to your request.

We can confirm that we do hold some of the information specified in your request. Our responses are given in the attached.

Please be advised, data for URS occupancy is available from Summer Term 2017, as that’s when the study space relocated from the Library. Data is available from the academic year 2013-14 for the Library, as that’s when the library began to routinely collect and record this type of data. There continues to be recording of head count in the Library as people can still access it although the designated study spaces have relocated to URS. There may be gaps (blank cells) in the spreadsheet(s), this is due to lack of manual data as the library team did not have resource available at that time to collect the data, for example, due to staff availability.

We are required to include details of our complaints procedures, including your rights to apply to the Information Commissioner. The procedure is detailed in our Freedom of Information and Environmental Information Regulations policy on the web at www.reading.ac.uk/freedom-of-information...

If we are unable to resolve any complaint, you can complain to the Information Commissioner, the independent body who oversees the access to information regimes:

Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Email: [email address]

Yours sincerely


Rebecca Daniells
IMPS Officer

Information Management & Policy Services (IMPS), University of Reading, Whiteknights, Reading, RG6 6AH
[University of Reading request email] t: +44 (0)118 378 8981 www.reading.ac.uk/foia

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Dear University of Reading,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of University of Reading's handling of my FOI request 'Library Occupancy'.

I believe that the University of Reading has failed to meet its obligation under section 10(1) of the Freedom of Information Act 2000 to respond "promptly and in any event not later than the twentieth working day following the date of receipt". I do not believe that taking 20 working days to send electronic files which already exist and are being actively used (https://www.facebook.com/universityofrea... ) can be considered "prompt".

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/l...

Yours faithfully,

Mr B Howe

IMPS, University of Reading

Dear Mr Howe,

Please accept this email as formal acknowledgment of your request for an Internal Review.

I am sorry that we were unable to get this information to you sooner.

Freedom of Information requests to this department are collated and responded to as promptly as resources allow. Freedom of Information requests are not the only matters dealt with by this department and we endeavour to respond as soon as we can. All requests are checked and cleared for disclosure to ensure that personal data (or otherwise exempted data) is not inadvertently disclosed, and this requires that all requests are routed through this validation process. The IMPS office are currently experiencing very high workloads and demands; the final checks on the data that you requested were made earlier today (with a duplicated sheet being identified and removed). I am sorry that we could not get this to your sooner and I hope you can understand the reasoning behind this.

We are obliged to respond to your request within 20 working days of receipt, this being the 20th working day.

As we have responded in full and provided all the data requested in the statutory timeframe, there is nothing further for us to review on this request. I hope that this helps to clarify the matter.

If you wish to discuss further, please do contact on me - my details are below.

If you are not happy with this response you can complain to the Information Commissioner, the independent body who oversees the access to information regimes:

Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Email: [email address]

Kind Regards

Rebecca

Rebecca Daniells
Data Protection Officer
Information Management & Policy Services (IMPS), Academic and Governance Services, University of Reading
+44 (0)118 378 4905    www.reading.ac.uk/imps
 

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