Diolch am eich neges e-bost. Os ydych yn gofyn am fynediad at wybodaeth
dan delerau Deddf Rhyddid Gwybodaeth 2000 cewch ymateb o fewn ugain
niwrnod gwaith.

Thank you for your email. If you are requesting access to information
under the terms of the Freedom of Information Act 2000 you will receive a
response within twenty working days.

[1]Sefyllfa Bresennol Gwasanaethau'r Cyngor   |   [2]Council Services
Current Situation

Rydym yn croesawu gohebiaeth yn y Gymraeg a’r Saesneg fel ei gilydd. Ni
fydd gohebiaeth yn yr un iaith na’r llall yn arwain at unrhyw oedi. We
welcome correspondence in both Welsh and English. We will respond to
correspondence in either language without delay. [3][USEMAP]

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Dear Jay Wilson

Thank you for your enquiry 5156.

If you are requesting access to information under the terms of the Freedom of Information Act 2000 or the Environmental Information Regulation 2004 you will receive a response within twenty working days. If your enquiry is related to invoking your rights as set out under Data Protection legislation, you will receive a response within one calendar month.

Please ensure you send all correspondence to the [Conwy Council request email] email address quoting reference number 5156.

This email and any attachments may contain confidential material and are solely for the use of the intended recipient(s). If you have received this email in error, please notify the sender immediately and delete this email. If you are not the intended recipient(s), you must not use, retain or disclose any information contained in this email. For details of our privacy notice click here Privacy-Notice

Dear Mr Wilson,

Thank you for your FOI enquiry.

Our Library Management System is supplied by SirsiDynix, this is provided
through our partnership in an all-Wales Library Management System, due for
renewal 2023.

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within two months of the date of receipt of this response and
should be sent to the Council’s Information Governance Unit.  Please
ensure all correspondence is sent to [1][Conwy Council request email]

If you are not content with the outcome of the internal review, or if you
are unhappy with this response you may appeal to the Information
Commissioner’s Office – Wales, 2nd Floor, Churchill House, Churchill Way,
Cardiff, CF10 2 

Yn gywir / Yours sincerely

Sarah Ecob

Pennaeth Gwasanaeth / Head of Service

Economi a Diwylliant / Economy and Culture

Cyngor Bwrdeistref Sirol CONWY County Borough Council

Cyfeiriad Post / Postal Address:     Blwch Post 1, CONWY, LL30 9GN  

                                                            PO Box 1,
CONWY, LL30 9GN

* Ebost/Email [2][email address]

: [3]www.conwy.gov.uk

[4]Creu Conwy – Creu Sbardun | [5]Creu Conwy – Creating the Spark

[6][IMG]

PPeidiwch â phrintio'r neges yma os nad oes angen Please don't print this
e-mail unless you really need to
ÿLleihau Ailddefnyddio Ailgylchu ü Reduce Re-use Recycle ü

Rydym yn croesawu gohebiaeth yn Gymraeg. Byddwn yn ymateb i unrhyw
ohebiaeth yn Gymraeg ac ni fydd hyn yn arwain at unrhyw oedi.
We welcome correspondence in Welsh. We will respond to any correspondence
in Welsh which will not lead to a delay.

Ar gyfer yr hysbysiad preifatrwydd cwynion cliciwch ar y ddolen ganlynol 
[7]Hysbysiad Preifatrwydd Cwynion Corfforaethol 

For the complaints privacy notice please click the following link
[8]Corporate Complaints Privacy Notice

[9]https://www.conwy.gov.uk/emailimg/email-...

[10]Sefyllfa Bresennol Gwasanaethau'r Cyngor   |   [11]Council Services
Current Situation

Rydym yn croesawu gohebiaeth yn y Gymraeg a’r Saesneg fel ei gilydd. Ni
fydd gohebiaeth yn yr un iaith na’r llall yn arwain at unrhyw oedi. We
welcome correspondence in both Welsh and English. We will respond to
correspondence in either language without delay. [12][USEMAP]

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