Library fines
I am conducting a research product in order to ascertain the total number of Library fines that were paid at universities in the UK.
I am therefore writing to ask about library fines during the academic year 2016/2017, under the Freedom of Information Act. For the time period starting from the first day of term, covering the next 364 days (e.g. one full year), please provide:
1. The total amount of money the library received from the payment of overdue items. Exclude costs of replacing lost books if possible – this request solely relates to the cost of items that are returned later than their due date.
Many thanks, and do let me know if you require any further clarification
Yours faithfully,
Jack Forks
Dear Applicant
This is to acknowledge receipt of your recent request for information from the University under the Freedom of Information (Scotland) Act 2002, it is being dealt with and you will hear from us shortly.
Please note that all subsequent correspondence with the University should be emailed to [RGU request email] as this mailbox is monitored in my absence.
Kind regards
Ian Croft
Information Governance and Complaints Officer
Robert Gordon University
Garthdee House Annexe
Garthdee Road
Aberdeen
AB10 7QB
[email address]
Dear Jack
(24/11)FOI request 311017-1 Library fines
Please find in Blue below the University's response to your recent request
for information under the Freedom of Information (Scotland) Act 2002.
Information Requested:
The payment we received from Fines for 2016-2017 is £2509 for the year.
University’s response authorised by Director of Library Services
I trust that this provides the information you require, however, if you
are dissatisfied with the University’s handling of your request for
information under the Act, you have 40 days from the date of our response
to request a formal review of our decision. However, you are encouraged
to contact me in the first instance, to determine if I can resolve your
concerns informally as this may lead to a quicker resolution of your
complaint than a formal appeal.
If you remain dissatisfied after contacting me, you may ask for an
Internal review of the University’s handling of your request. All
complaints regarding requests for information will be handled in
accordance with this procedure, and should be put in writing and sent to
the address below.
The request should:
(a) detail your request for a review of our decision to be undertaken;
(b) describe the nature of your original request; and
(c) explain the reasons why you are dissatisfied with our response.
Email [1][RGU request email].
If you remain dissatisfied with how your request for information has been
dealt with, you also have the right to apply to the Scottish Information
Commissioner for a decision as to whether we have handled your request
properly.
Information relating to your right to seek review is available from the
Scottish Information Commissioner's web page at:
[2]http://www.itspublicknowledge.info/faqs.... or by contacting the
Scottish Information Commissioner's Office at the following address:
Scottish Information Commissioner,
Kinburn Castle,
Doubledykes Road, St Andrews,
Fife KY16 9DS
Telephone: 01334 464610
Fax: 01334 464611
E-mail: [3][email address]
Website: [4]www.itspublicknowledge.info
This concludes the University’s response to your enquiry.
Yours sincerely
Ian Croft
Information Governance and Complaints Officer
Robert Gordon University
Garthdee House Annexe
Garthdee Road
Aberdeen
AB10 7QB
[5]cid:image007.jpg@01D2EB55.2B06F730
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