Dear University of Bristol,
I am conducting a research product in order to ascertain the total number of Library fines that were paid at universities in the UK.
I am therefore writing to ask about library fines during the academic year 2016/2017, under the Freedom of Information Act. For the time period starting from the first day of term, covering the next 364 days (e.g. one full year), please provide:
1. The total amount of money the library received from the payment of overdue items. Exclude costs of replacing lost books if possible – this request solely relates to the cost of items that are returned later than their due date.
Many thanks, and do let me know if you require any further clarification
Thank you for your e-mail. The University will endeavour to respond to
your request under the Freedom of Information Act within 20 working days.
However, we are currently experiencing a delay in providing responses.
We are currently short staffed and have a significant backlog
of requests which we are working through as quickly as we can. This means
that some responses may be delayed beyond the statutory 20 days. We
apologise for any inconvenience that this may cause. We have contacted the
Information Commissioner’s Office to explain the situation.
We may need to ask you certain questions to clarify your request to ensure
we fully understand what information is being requested. If so, the 20
working day deadline will be calculated once we have received such
The University's A-Z index can help in locating information that is
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request service: https://www.hesa.ac.uk/
For further information about the University's FOI procedure, please
Dear Mr Forks,
Freedom of Information Request: Library Fines (FOI17- 357)
I refer to your Freedom of Information Request received on 5^th October
2017. We apologise for the delay in providing our response. .
I am conducting a research product in order to ascertain the total number
of Library fines that were paid at universities in the UK.
I am therefore writing to ask about library fines during the academic year
2016/2017, under the Freedom of Information Act. For the time period
starting from the first day of term, covering the next 364 days (e.g. one
full year), please provide:
1. The total amount of money the library received from the payment of
overdue items. Exclude costs of replacing lost books if possible – this
request solely relates to the cost of items that are returned later than
their due date.
Further to Section 1 of the Freedom of Information Act 2000 (the “Act”) we
confirm that the information requested is partially held by the University
of Bristol (the “University”).
Due to the way the information is recorded it is not possible to
distinguish between fines for overdue items and the costs to replace last
For the period requested, Library Services received £40,461 from both
library fines and lost books.
Changes to the lending of library materials took effect on 23 January
2017. These changes seek to improve students' experience of borrowing and
renewing items and to make it easier for them to manage their library
account, and include automatic renewal of items on loan. This means that
fines will only be charged for late return of items that have been
requested by others.
Instead of having to remember to renew their books, the system will do it
automatically and let users know when they need to bring something back
for someone else to use.
Any money received through fines for the late return of requested books
will continue to be used by the Library to support services important to
students, including the purchase of books and journals, and for extending
library opening hours.
Internal Review Procedure
If you are dissatisfied with the handling of your request then you have a
right under Section 50 of the Act to request an internal review. All such
requests must be sent to us within 40 days and must clearly state your
reference number and your reason for your request for an internal review.
We will respond to your request for an internal review within 20 working
days of receipt.
Your request for an internal review should be sent to:-
Director of Legal Services,
University of Bristol,
Or you can email your request to [University of Bristol request email],
quoting your FOI reference number at the head of this letter.
Information Commissioners Office
Should you remain dissatisfied with the final outcome of the internal
review then you may apply directly to the Information Commissioner (the
“ICO”) for an independent review. The ICO is the Government’s Independent
Body responsible for overseeing the Freedom of Information Act 2000, the
Data Protection Act 1998 and The Environmental Information Regulations
Please note the ICO will only review cases that have exhausted the
University’s internal review procedure. All correspondence to the ICO must
quote the University’s reference number and your reasons for your appeal.
The ICO’s contact details are as follows:-
The Information Commissioners Office,
More information can be found at the ICO’s website
Freedom of Information Team
University of Bristol