Thank you for contacting the Information Governance Team at North
Yorkshire County Council (NYCC).

Please note that due to the outbreak of coronavirus (Covid-19) applicants
may expect a delay in receiving requests made under FOI, EIR and under the
GDPR. The County Council will try to process these requests within their
statutory deadlines as far as possible, however due to the scale back of
non-essential services your request may take slightly longer to complete.

If you have submitted a Freedom of Information request then please accept
this email as receipt. We will respond to you within the 20 Working Days
as defined by the Freedom of Information Act.

If you have submitted a request under Environmental Information
Regulations then please accept this email as receipt. We will respond to
you within the 20 Working Days as defined by the regulations.

If you have submitted a request for personal information then please
accept this email as receipt - however we will write to you separately to
acknowledge your request or if we need further information from you. The
one calendar month stated in GDPR will not begin until we have verified
your request. Your request will be processed in accordance with Article 15
of the General Data Protection Regulation which is known as a ‘Subject
Access Request’.

For all other new or existing enquiries we will endure to respond to you
as soon as possible.

With Kind Regards,

Information Governance Team

North Yorkshire County Council 

Thank you for contacting North Yorkshire Council (NYC). We confirm that we have received your correspondence.

If you have submitted a new Freedom of Information (FOI) or Environmental Information Regulations (EIR) request to NYCC - we will contact you as soon as possible if we need any more information from you to respond to your request. If we do not need any more information we will pass your request onto the appropriate officer to respond. A response will be sent to you as soon as possible, and within 20 working days as required by the relevant legislation.

If you have requested an internal review of an FOI or EIR response sent to you by NYC or otherwise expressed dissatisfaction about an FOI or EIR response – we will respond to you as soon as possible and within 20 working days, in accordance with best practice guidance.

If you have raised a data protection concern about the way in which NYC has handled your personal information – we will respond to you as soon as possible and within 20 working days, in accordance with legal requirements/best practice guidance.

If you have asked to be removed from a mailing list – we will forward your request onto the relevant department for action.

If your correspondence relates to an existing case - we will forward it to the relevant officer for consideration and action as required.

Copied correspondence - we do not respond to correspondence that has been copied to us.

For any other enquiry – NYC will contact you shortly.

If your enquiry is urgent and you request an immediate response please call the Information Governance Team on 01609 532526.

Yours faithfully

The Information Governance Team.
Any opinions or statements expressed in this email are those of the author of the email, and do not necessarily reflect those of North Yorkshire Council. 

This email (and any files transmitted with it) is confidential, may contain privileged information and is intended for the addressee only. If you are not the intended recipient, please be aware that any disclosure, copying or distribution is prohibited and may be unlawful – you must not disclose the information to anyone, but must instead notify the sender at the above address and then destroy all copies.

Incoming and outgoing email messages, IT systems and applications are routinely monitored for compliance with the law, relevant policies and to ensure the integrity and effective operation of our ICT network and digital estate. In line with this, the content of this email and any attachments have been checked for the presence of viruses, but we advise that you take your own steps to ensure that they are actually virus-free.

If you receive an automated response stating that the recipient is away from the office and you wish to request information under the Freedom of Information Act, the Data Protection Act or the Environmental Information Regulations, please resend your email to the Council’s Information Governance Team ([North Yorkshire Council request email]) who will process your request.

For information about how we process data, please see our Privacy Notice at www.northyorks.gov.uk/privacynotice

Dear Mr Atkinson,

Thank you for your Freedom of Information request , case reference
202300237, dated 15/04/2023 regarding library book issues and visits.

North Yorkshire Council's response:

Attached are the figures as requested for book issues and visits in North
Yorkshire libraries for the last three years. These are listed by
financial year rather than calendar year as this is how the statistics are
collated.

Please find attached the council’s information governance appeals
procedure for your information. Please remember to quote the reference
number above in any future communications.

Yours sincerely

Lee Taylor

(He/Him)

Library Manager- Development

North Yorkshire Council

Library & Information Service

21 Grammar School Lane

Northallerton

DL6 1DF

Telephone: 01609 533588

Email: [1][email address]

Visit our website at [2]www.northyorks.gov.uk/libraries

From: "James Atkinson" <[3][FOI #972087 email]>

Sent: 15 April 2023 18:33
To: "Infogov - Veritau" <[4][email address]>
Subject: Freedom of Information request - Library Book Issues and Visits
This email originated from outside of the organisation. Do not click links
or open attachments unless you recognise the sender and know the content
is safe.

Dear North Yorkshire Council,

If possible, please outline the total book issues (broken down by Library
site) and visits for the last 3 full years (2020, 2021, 2022).

Many thanks.

Yours faithfully,

James Atkinson

show quoted sections

Dear Mr Atkinson,
 
Thank you for your Freedom of Information request , case reference
202300237, dated 15/04/2023 regarding library book issues and visits.
 
North Yorkshire Council's response:
Attached are the figures as requested for book issues and visits in North
Yorkshire libraries for the last three years. These are listed by
financial year rather than calendar year as this is how the statistics are
collated.
 
Please find attached the council’s information governance appeals
procedure for your information. Please remember to quote the reference
number above in any future communications.

Yours sincerely, 

Shelley Johnson

Information Access Officer on behalf of North Yorkshire Council 

From: "James Atkinson" <[1][FOI #972087 email]>

Sent: 15 April 2023 18:33
To: "Infogov - Veritau" <[2][email address]>
Subject: Freedom of Information request - Library Book Issues and Visits
This email originated from outside of the organisation. Do not click links
or open attachments unless you recognise the sender and know the content
is safe.

Dear North Yorkshire Council,

If possible, please outline the total book issues (broken down by Library
site) and visits for the last 3 full years (2020, 2021, 2022).

Many thanks.

Yours faithfully,

James Atkinson

show quoted sections