Dear Mr Nunn

Thank you for your email dated 9 January 2009 in which you have requested
information in respect of "how many times has the Local Government
Ombudsman (as a result of investigating a complaint against Croydon
Council) bought to the attention of the Council the fact that a member of
Croydon staff has misled them" amongst other things.

We are considering your request under the terms of the Freedom of
Information Act 2000, and hope to respond within the statutory 20 working
days.

In some circumstances a fee may be payable and if that is the case, either
myself or a colleague will let you know the likely charges before
proceeding.

If you have any queries about this email, please contact me. Please
remember to quote the reference number above in any future communications.

Yours sincerely

Chris Tanriverdi

Paralegal

Democratic & Legal Services

Chief Executives's Department

5th Floor South Side, Taberner House

Park Lane, Croydon CR9 3JS

Tel : 020 8726 6000 Ext: 63833

Fax: 020 8407 1322

Faxination:020 8633 9664

Email: [1][email address]

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Dear Mr Nunn

Thank you for your email dated 9 January 2009 in which you have requested
amongst other things "how many times has the Local Government Ombudsman
(as a result of investigating a complaint against Croydon Council) brought
to the attention of the Council the fact that a member of Croydon staff
has misled them". We have considered your request under the terms of the
Freedom of Information Act 2000.

The Council has conducted a search into its records and confirms it does
not hold the information you have requested as there have been no
occasions where Council officers have lied or deliberately misled the
Ombudsman in respect of responding to their enquiries. Thus there has
been no disciplinary action taken against officers regarding this.

If you are unhappy with the way the department has handled your request
under the Freedom of Information Act, you may ask for an internal review.
You can do this by outlining the details of your complaint and either

o e-mailing us at [Croydon Borough Council request email]
o faxing us on 0208 760 5679
o writing to FOI Complaints, London Borough of Croydon, Democratic and
Legal Services, Croydon, CR9 3JS

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at:

o Information Commissioner's Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF

Yours sincerely

James Derby

Corporate Solicitor

Legal & Democratic Services

London Borough of Croydon

Taberner House

Park Lane

CR9 3JS

Tel: 020 8760 5768 Ext. 61359

Fax: 020 8760 5679

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