LGO guidance

C Buckley made this Freedom of Information request to The Local Government and Social Care Ombudsman

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Local Government Ombudsmen,

I would be grateful for the information below. Please could you provide the following:-

1. Disclosure of any guidance or other internal memoranda/document about the criteria or definition of a 'formal investigation'

2. Disclosure of any guidance or other internal memoranda/document about the criteria for local settlement

3.Disclosure of any guidance or other internal memoranda/document about the criteria for maladminstration based on unlawful acts

4. Disclosure of any guidance or other internal memoranda/document about the approach to be taken to local authorities failing to put in place a child's statementing provision

Yours faithfully,

Ms Lawson

Foi Officer, The Local Government and Social Care Ombudsman

Dear Ms Lawson

This is to acknowledge receipt of your request below. We will respond within the 20 working day target (which would be by 3 April 2012) or, if unable to do so, we will write to you again explaining why.

Yours sincerely

Hilary Pook
Communications & Records Manager | DL: 020 7217 4734 |
Local Government Ombudsman's office | 10th Floor |
Millbank Tower | Millbank | London | SW1P 4QP |
www.lgo.org.uk |

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Foi Officer, The Local Government and Social Care Ombudsman

6 Attachments

Dear Ms Lawson

I attach a letter and various documents referred to in the letter in response to your request below.

Yours sincerely

Hilary Pook
Communications & Records Manager | DL: 020 7217 4734 |
Local Government Ombudsman's office | 10th Floor |
Millbank Tower | Millbank | London | SW1P 4QP |
www.lgo.org.uk |

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