LGO found to be biased towards councils and disamissive of complaints.

Response to this request is long overdue. By law, under all circumstances, The Local Government and Social Care Ombudsman should have responded by now (details). You can complain by requesting an internal review.

Dear The Local Government and Social Care Ombudsman,

The LGO have a very poor reputation for being dismissive towards complaints from the public and working closely in support of local councils. They are known for being biased and partial towards local council authorities

In view of this I therefore request the following information under the Freedom of Information Act :

1. The number of LGO staff who are or have previously been employed by any council authority?

2. Whether any funding or financial support is provided to the LGO by any council or local authority ?

I await your response

Yours faithfully,

Rolan Newsom

FOI Officer, The Local Government and Social Care Ombudsman

1 Attachment

This is to acknowledge receipt of your email.  If you are making a request
for information, you should get an acknowledgement from us within the next
2-3 days with a reference number and a date by which we will respond to
your request. Please note, however, that this address is only for use in
relation to requests for information made under the Freedom of Information
Act and subject access requests made under the Data Protection Act. If
your email is in relation to a new complaint please follow this link to a
[1]complaint form or call 0300 061 0614 to speak to one of our Advisers,
as the FOI Officer cannot deal with your complaint.

 

 

[2]another test with borders

 

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please advise us at once and do not make any use of the information.
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References

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1. http://www.lgo.org.uk/forms/ShowForm.asp...

FOI Officer, The Local Government and Social Care Ombudsman

1 Attachment

Our ref: 19/270

           

Please quote our reference when contacting us and, if using email, please
put the number in the email subject line

 

If telephoning, please contact: 0330 403 4734

Email address: [1][lgo request email]

 

 

Dear Rolan Newsom

 

INFORMATION ACCESS REQUEST – REFERENCE 19/270

 

I acknowledge your request for information received on 03 December 2019.

 

We aim to respond to all requests within 20 working days, and therefore
you can expect my response to be issued on or before 03 January 2019.

 

If you have made your request electronically, you can expect our response
to be sent electronically.

 

Please see our Privacy Notice for those making information access requests
at:

[2]https://www.lgo.org.uk/privacy

 

Yours sincerely

 

 

 

Mandy Cashmore

Information and Records Officer

Tel: 0330 403 4734

 

[3]SCO logo final jpeg for email signatures

 

Listen - Understand - Communicate - Learn

 

[4]www.lgo.org.uk

 

 

 

 

 

 

 

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References

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1. mailto:[lgo request email]
2. https://www.lgo.org.uk/privacy
4. http://www.lgo.org.uk/

FOI Officer, The Local Government and Social Care Ombudsman

3 Attachments

Dear Rolan Newsom

 

INFORMATION ACCESS REQUEST – REFERENCE 19/270

 

Please find attached my response to your request for information received
on 03 December 2019.

 

Yours sincerely

 

 

 

Mandy Cashmore

Information and Records Officer

Tel: 0330 403 4734

 

[1]SCO logo final jpeg for email signatures

 

Listen - Understand - Communicate - Learn

 

[2]www.lgo.org.uk

 

 

 

NOTICE - This message contains information intended only for the use of
the addressee named above. If you have received this message in error
please advise us at once and do not make any use of the information.
Please note that our incoming mail size limit is 20Mb per email.

References

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2. http://www.lgo.org.uk/