Length of time for a Universal Credit claim to be accepted a valid claim

The request was successful.

Dear Department for Work and Pensions,

I would like to understand, ideally at a local JCP level, but I understand this data may only be available at an National level the length of time from a claimant starting the Universal Claim procedure to being notified that they have been successful in that claim.

I am looking to understand in the last 3 months, for the areas in Full Service,

1. the mean time from the commencement of the claim to being notified that they will receive UC

2. the longest period from commencement to being notified that they will receive UC

3. ideally, if you have information on the percentage of claimants being notified of a successful claim say within of commencement of the claims process:

a. 0 -7 Days
b. 8 - 15 Days
c. Greater than 15 days

If this last part of the request os not possible then please do not hold up the answer to the FOI on parts 1 and 2 of the request.

Yours faithfully,

Ken Porter

DWP freedom-of-information-requests, Department for Work and Pensions

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no-reply@dwp.ecase.co.uk on behalf of DWP Central FOI Team, Department for Work and Pensions

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Dear Ken Porter,

I am writing in response to your request for information, received 12th
January.

Yours sincerely,

DWP Central FoI Team

Dear [email address] on behalf of DWP Central FOI Team,

I understand that in my original request question 2 was too great a time span and to reconsider my request.

I am looking to understand in the last 3 months, for the areas in Full Service,

1. the mean time from the commencement of the claim to being notified that they will receive
UC
2. ideally, if you have information on the percentage of claimants being notified of a successful
claim say within of commencement of the claims process:

a. 0 -7 Days
b. 8 - 15 Days
c. Greater than 15 days

If these date ranges do not meet your normal reporting, please explain in your response the data ranges that you are able to provide information

Yours sincerely,

Ken Porter

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.
 
By the next working day your request will be forwarded to the relevant
information owner within the Department who will respond to you direct. 
 
If your email is a Freedom of Information request you can normally
expect a response within 20 working days.
 
Should you have any further queries in connection with this request do
please contact us.
 
For further information on the Freedom of Information Act within DWP
please click on the link below.
 
[1]http://www.dwp.gov.uk/freedom-of-informa...
 

show quoted sections

References

Visible links
1. http://www.dwp.gov.uk/freedom-of-informa...

no-reply@dwp.ecase.co.uk on behalf of DWP Central FOI Team, Department for Work and Pensions

1 Attachment

Dear Ken Porter,

I am writing in response to your request for information, received 10th
February.

Yours sincerely,

DWP Central FoI Team

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