Legal Case management system

Ryan made this Freedom of Information request to Poole Borough Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Poole Borough Council,

Please could you answer the following questions.

1. Do you use a Case Management system within your Legal Services
team?
2. If so, how many staff are licenced to use this?
3. What is the name of the product?
4. Who is the supplier?
5. What is the start date of your contract?
6. How long is your contract term?
7. How much did you pay for the system?
8. How much do you pay for the annual support?

Yours faithfully,

Ryan owen

Strategy Team - Information, Poole Borough Council

Thank you for your information request which will be dealt with under the
terms of the Freedom of Information Act 2000.

 

We will aim to respond within 20 working days of its receipt however if we
are unable to complete the request within this timescale, we will contact
you as soon as possible.  In some cases, we may charge a fee.

 

In this event we will advise you beforehand to see if you wish to continue
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Hellie Gray, Poole Borough Council

Dear Ryan Owen
 
Further to your recent FOI request, I confirm our response as follows:
 
1. Do you use a Case Management system within your Legal Services
team?  Yes
2. If so, how many staff are licensed to use this? 25
3. What is the name of the product?  Prescient (Norwel F.E.D)
4. Who is the supplier? Norwel Computer Services Limited
5. What is the start date of your contract?  Jan 2004
6. How long is your contract term? contract now ended (initially 4 years)
7. How much did you pay for the system? £37k
8. How much do you pay for the annual support? £9k

If you require any further information, please do not hesitate to contact
me.
 
Kind Regards
 
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Link: [3]colorSchemeMapping

Hellie Gray

PA to Tim Martin, Head of Legal & Democratic Services

Borough of Poole

Civic Centre

Poole

Dorset BH15 2RU

 

': 01202 633478

8: [4][email address]

 

 

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