learning supports for request handlers

Mark made this Freedom of Information request to House of Commons

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Sir or Madam,

With respects to the request:
http://www.whatdotheyknow.com/request/co...

On June 18, 2009 Bob Castle, Head of Information Rights and Information Security wrote to John Cross "Owing to the pressure of current events, all staff are very busy and it may take some time for us to be able to send you a response on the internal review of your request."

For the period of Feb 9, 2007 to July 18, 2009, please send me a list of the names & dates of courses, seminars, or learning programs that employees who have been assigned to handling Mr. Cross's request have enrolled in. Amongst these employees, please include managers, supervisors, etc. who may be responsible for delegating tasks.

Yours faithfully,

Mark

John Cross left an annotation ()

This request refers to a response to an earlier request http://www.whatdotheyknow.com/request/co...

Dear Sir or Madam,

With respects to my request of 18 July 2009, could you please tell me if you will be provided an acknowledgment that the request has been received?

Yours faithfully,

Mark

FOICOMMONS, House of Commons

Dear Mark,

Thank you for your request for information dated 18th July 2009,
received by us on 20th July 2009, and is copied below.

Following the recent publication of information about MP's expenses, we
are receiving unprecedented numbers of requests which, unfortunately,
has affected our ability to consistently meet the statutory targets for
a response. We are allocating additional resources to deal with this,
but in some cases our responses are taking longer than we would like or
would commit to normally.

Information relating to allowances for the period 2008/09 and 2009/10 is
currently being prepared for publication and will be available as soon
as possible.

We will endeavour to respond promptly to your request within 20 working
days i.e. on or before 17th August 2009.

If you have any queries about your request, please use the request
number quoted in the subject line of this email.

Yours,



Patrick Dawson


Data Protection and Freedom of Information Manager
Information Rights and Information Security (IRIS) service
Department of Resources
FOI
House of Commons
London

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FOICOMMONS, House of Commons

1 Attachment

Dear Mark,

Thank you for your requests for information which are copied below, the
response to both is provided below.

You requested details of the names and dates of courses, seminars or
learning programs that employees who have been assigned to handling
Freedom of Information (FOI) requests from Mr Irving and Mr Cross have
enrolled in. Freedom of Information requests received by the House of
Commons are handled within the Information Rights and Information Security
team (IRIS) and the House holds information on its electronic systems of
courses etc undertaken by staff through their employment for the House of
Commons. Please find attached a list of these courses etc, which were
undertaken during the period 9 February 2007 to 18 July 2009 by the
employees in the IRIS team who handle FOI requests.

You may, if dissatisfied with the treatment of your request, ask the House
of Commons to conduct an internal review of this decision. Requests for
internal review should be addressed to: Freedom of Information Officer,
Department of Resources, House of Commons London SW1 OAA or
[House of Commons request email]. Please ensure that you specify the nature of
your complaint and any arguments or points that you wish to make.

If you remain dissatisfied, you may appeal to the Information Commissioner
at Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Yours sincerely

Katarina Ndrepepaj

Freedom of Information and Resources Coordinator

Dear Madam or Sir,

On July 21, 2008 Francis Irving made a FOI request to the House of

Commons:

[1]http://www.whatdotheyknow.com/request/on...

For the period of July 21, 2007 to July 18, 2009, please send me a

list of the names & dates of courses, seminars, or learning

programs that employees who have been assigned to handling Mr.

Irving's request have enrolled in. Amongst these employees please

include managers, supervisors, etc. who may be responsible or

delegating tasks.

Yours faithfully,

Mark

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