Learning Management System and e-learning information
Dear Harrogate Borough Council,
I am writing to make an open government request for all the information to which I am entitled under the Freedom of Information Act 2000.
In order to assist you with this request, I am outlining my query as specifically as possible.
Please can you provide information on the following:
1. Does your local authority use a Learning Management System and e-learning provision for employee training?
2. If not, are there ongoing plans to purchase a Learning Management System and e-learning provision for employee training in the near future?
3. What is the name of the Learning Management System (product name) and which company is it purchased from?
4. Provide brief information of the current e-learning courses that are used in employee training.
5. Provide the development themes of the eLearning courses that are used in employee training (i.e. Compliance, Safeguarding, etc.)
6. Value of the current contract, date of commencement and date of expiry.
7. Who is responsible for ensuring the LMS and e-learning provision meets the local authorities training requirements?
If this request is too wide or unclear, I would be grateful if you could contact me as I understand that under the Act, you are required to advise and assist requesters. If any of this information is already in the public domain, please can you direct me to it, with page references and URLs if necessary.
I understand that you are required to respond to my request within the 20 working days after receipt. I would be grateful if you could confirm that you have received this request.
If you have any queries please don’t hesitate to contact me via email or phone and I will be happy to clarify what I am asking for, my details are outlined below.
Thank you for your time and I look forward to your response.
Yours faithfully,
Felicity Bagshaw
Dear Felicity
Thank you for your email which we received on 13/02/2018. We are treating
this as a request for information under the Freedom of Information Act
2000. This means that —
o if we need more information about what you want, we will contact you
again as soon as we can; the twenty working days in which to give you
the information will start once we know exactly what you want
o if we do not hold the information, we will, if we can, transfer your
request to an authority who does hold it, and tell you what we have
done (please contact us immediately if you do not want us to do this);
otherwise, we will let you know that we do not hold the information
o if we hold the information and there is no reason to withhold it, we
will send it to you as soon as we can. If there is likely to be a
delay for any reason, we will let you know
o if we believe that there is a good reason why the information should
not be disclosed, we will let you know as much as we can about how we
reached our decision
We will respond to your request promptly, and in any event, within the 20
working day limit as set out in s10 of the Act.
Regards
Rich Kemp
(Debt & Information Law)
Legal & Governance
Harrogate Borough Council
PO Box 787
Harrogate
HG1 9RW
tel: 01423 500600 (ext - 58602)
email: [1][email address]
[2]www.harrogate.gov.uk
Dear Felicity
Thank you for your email requesting information under the Freedom of
Information Act 2000, please find our responses below:
1. Yes
2. n/a
3. Totara – Learning Pool
4. See list below
5. Working at the Council; Health, safety and wellbeing; Personal
effectiveness; management and leadership; ICT skills; customer service
6. £12,500 p.a. – 31/10/2017 to 30/10/2018
7. Laura Eden, Senior Organisational Development Officer
Windows 7
Safe use of display screen equipment (Mylo)
Effective Minute Taking (Mylo)
Introduction to the Public Services Network (Mylo)
Ten Minute Manager: Delegation (Mylo)
Ten Minute Manager: Performance Matrix (Mylo)
Managing Yourself and Your Time (Mylo)
Ten Minute Manager: Introduction to Coaching (Mylo)
Healthy Lifestyles (Mylo)
Beginner Skills in Microsoft Word 2010 (Mylo)
Advanced Skills in Microsoft Excel 2010 (Mylo)
Intermediate Skills in Microsoft Outlook 2010 (Mylo)
Beginner Skills in Microsoft One Note 2010 (Mylo)
Beginner Skills in Microsoft Access 2010 (Mylo)
Beginner Skills in Microsoft Vision 2010 (Mylo)
Intermediate Skills in Microsoft Word 2010 (Mylo)
Drug and Alcohol Awareness (Mylo)
Email Stress (Mylo)
Personal Resilience (Mylo)
Mental Health Awareness (Mylo)
Intermediate Skills in Microsoft Excel 2010 (Mylo)
Fire Safety (Mylo)
Beginner Skills in Microsoft Excel 2010 (Mylo)
Advanced Skills in Microsoft Outlook 2010 (Mylo)
Introduction to Local Government and Harrogate Borough Council (Mylo)
Health and Safety Induction (Mylo)
Data Protection Awareness (Mylo)
Introduction to the Freedom of Information Act (Mylo)
Welcome to Mylo
Mylo course template 6 sections
Fire Evacuation Warden Training (Mylo)
Supporting the Council's Environmental Policies (Mylo)
ICT User Policy (Mylo)
Beginner Skills in Microsoft Outlook 2010 (Mylo)
Ten Minute Manager: Giving Feedback (Mylo)
Understanding Smoking (Mylo)
Introduction to Information Governance (Mylo)
Beginner Skills in Microsoft InfoPath 2010 (Mylo)
Stress Awareness (Mylo)
Stress Management for Managers (Mylo)
Agile Working (Mylo)
Manual Handling (Mylo)
Agile Working for Managers (Mylo)
Beginner Skills in Microsoft Publisher 2010 (Mylo)
Payment Card Security Awareness (Mylo)
Equality in the Workplace (Mylo)
Customer Service: Standards (Mylo)
Asbestos Awareness (Mylo)
Beginner Skills in Microsoft PowerPoint 2010 (Mylo)
Intermediate Skills in Microsoft Access 2010 (Mylo)
COSHH - Control of Substances Hazardous to Health (Mylo)
Legionella Awareness (Mylo)
Emotional Intelligence (Mylo)
Ten Minute Manager: Motivate and Engage (Mylo)
Ten Minute Manager: Effective Delegation (Mylo)
Assert Yourself (Mylo)
Punctuation Spelling and Grammar (Mylo)
Career Development (Mylo)
Prevent (Mylo)
Presentation Skills (Mylo)
Effective Writing (Mylo)
Coping with Change (Mylo)
Payment Card Security Awareness 2016 (Mylo)
Delegation (Mylo)
Business Maths (Mylo)
Managing Difficult Conversations in Performance Management (Mylo)
Assertive Communication (Mylo)
Influencing, Assertiveness and Negotiation (Mylo)
Facilitation Skills (Mylo)
Customer Service: Introduction (Mylo)
Customer Service: Communication (Mylo)
Advanced Skills in Microsoft Access 2010 (Mylo)
Intermediate Skills in Microsoft PowerPoint 2010 (Mylo)
Advanced Skills in Microsoft PowerPoint 2010 (Mylo)
Meeting Skills (Mylo)
Effective minute writing (Mylo)
Using Teamwork to Boost Performance (Mylo)
Appraisal at HBC (Mylo)
Advanced Skills in Microsoft Word 2010 (Mylo)
Records Management (Mylo)
If you are not satisfied with the way your request has been handled,
please contact -
Freedom of Information Officer, PO Box 787, Harrogate, HG1 9RW
or email [1][Harrogate Borough Council request email]
The Council has an internal appeal system. If your complaint is about the
decision which has been made you will usually be entitled to have your
case reviewed by an officer from a department which has not been involved
in the decision previously.
If, after their decision, you are still not happy, you may appeal to-
The Information Commissioner
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Tel: 0303 123 1113
website: [2]https://ico.org.uk/
Regards
Rich Kemp
(Debt & Information Law)
Legal & Governance
Harrogate Borough Council
PO Box 787
Harrogate
HG1 9RW
tel: 01423 500600 (ext - 58602)
email: [3][email address]
[4]www.harrogate.gov.uk
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