Learning Management System and e-learning information

The request was successful.

Dear Essex County Council,

I am writing to make an open government request for all the information to which I am entitled under the Freedom of Information Act 2000.

In order to assist you with this request, I am outlining my query as specifically as possible.

Please can you provide information on the following:

1. Does your local authority use a Learning Management System and e-learning provision for employee training?
2. If not, are there ongoing plans to purchase a Learning Management System and e-learning provision for employee training in the near future?
3. What is the name of the Learning Management System (product name) and which company is it purchased from?
4. Provide brief information of the current e-learning courses that are used in employee training.
5. Provide the development themes of the eLearning courses that are used in employee training (i.e. Compliance, Safeguarding, etc.)
6. Value of the current contract, date of commencement and date of expiry.
7. Who is responsible for ensuring the LMS and e-learning provision meets the local authorities training requirements?

If this request is too wide or unclear, I would be grateful if you could contact me as I understand that under the Act, you are required to advise and assist requesters. If any of this information is already in the public domain, please can you direct me to it, with page references and URLs if necessary.

I understand that you are required to respond to my request within the 20 working days after receipt. I would be grateful if you could confirm that you have received this request.

If you have any queries please don’t hesitate to contact me via email or phone and I will be happy to clarify what I am asking for, my details are outlined below.

Thank you for your time and I look forward to your response.

Yours faithfully

Felicity Bagshaw

Your Right To Know, Essex County Council

Dear Sir/Madam,

Thank you for your recent request for information which has been received by Essex County Council.

Your request is covered by the Freedom of Information Act, under which we must respond within 20 working days.

We will determine and let you know whether we hold the information you have requested and consider whether we are able to release the information or if it is exempt from disclosure.

ECC does not usually charge for providing information to its requestors as the provision of electronic copies is negligible, however under certain circumstances we may have to do so if providing the information costs more than £25. We will let you know before we do any work that would incur a charge.

Please note that the response and data released to you as part of this request will be published on the Essex County Council website. The website address is http://www.essex.gov.uk/Your-Council/You.... All requests will be anonymised and no personal information including contact details will be disclosed as part of this process.

Please contact me if you would like further advice or assistance about your request, or your right to access information held by Essex County Council.

Yours sincerely,

Tom MacGregor
Your Right to Know
Essex County Council
Telephone: 033301 38989
E-mail: [email address]

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Your Right To Know, Essex County Council

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Dear Sir/Madam,

Thank you for your request for information. Please find our response to your request on the accompanying document(s).
I trust that this information satisfies your request. However, should you require anything further, please contact me and I will endeavour to assist you further.

If you are not satisfied with your response, please contact me so I can try to resolve the issue. Alternatively, if you wish to make a complaint, you can find the details at http://www.essex.gov.uk/customer-service...

If, after following our complaints procedure, you are still not satisfied, you are entitled to ask the Information Commissioner to review our decision. You can contact the Information Commissioner at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF; Telephone 0303 123 1113.

Please note that the response and data released to you as part of this request will be published on the Essex County Council website. The website address is http://www.essex.gov.uk/Your-Council/You.... All requests will be anonymised and no personal information including contact details will be disclosed as part of this process.

If you would like to take a short customer satisfaction survey please use the link below http://surveys.essexinsight.org.uk/TakeS...

Yours sincerely,

Elizabeth Heath
Your Right to Know
Essex County Council
Telephone: 033303 21495
E-mail: [email address]
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