LBH - Information sharing between London Borough of Hillingdon and DWP for Universal Credit and Council Tax Reduction claims

Stephen Campbell made this Freedom of Information request to Hillingdon Borough Council Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was successful.

Dear London Borough of Hillingdon,

Under the Freedom of Information Act 2000, I am writing to request information about the process for Council Tax Reduction (CTR) claims for Universal Credit (UC) recipients in the borough.

Specifically, please provide:

- Details on whether submitting a UC claim automatically triggers/prompts a CTR claim, or whether the claimant must still separately apply for CTR.

- Information on what UC claim data is shared with/available to the CTR team - e.g. wages, housing costs, number of children etc.

- Whether the CTR team receives automated updates on a UC claimant's fluctuating wages and other changes in circumstances, or if the claimant must report wage and other changes themselves directly to CTR.

- Information on how Hillingdon manages the CTR application process for UC claimants.

This will help me understand if UC claim details are made available for CTR purposes, or if UC recipients must provide duplicate information. I look forward to your response within 20 working days.

Yours faithfully,

Stephen Campbell

FOI, Hillingdon Borough Council

1 Attachment

Dear Stephen Campbell,

 

I am writing in response to your request for information under the Freedom
of Information Act 2000, received 27^th October 2023.   

 

Under the Freedom of Information Act 2000 we have 20 working days to
respond to your requests.  Therefore, the deadline for our response is
24^th November 2023.

 

If we require further information or clarification from you to assist us
in responding to your request, we will contact you shortly. 

 

Kind regards,

 

Data Protection Apprentice | London Borough of Hillingdon | Legal Services
3E/04

Tel: 01895  557472 | SAR E-mail: [1][email address]

[2]A logo with a coat of arms Description automatically generated

 

════════════════════════════════════════════════════════════════════════

From: Stephen Campbell <[3][FOI #1041902 email]>
Sent: 27 October 2023 16:46
To: Glen Egan <[4][email address]>
Subject: Freedom of Information request - LBH - Information sharing
between London Borough of Hillingdon and DWP for Universal Credit and
Council Tax Reduction claims

 

[You don't often get email from
[5][FOI #1041902 email]. Learn why this is
important at [6]https://aka.ms/LearnAboutSenderIdentific... ]

Dear London Borough of Hillingdon,

Under the Freedom of Information Act 2000, I am writing to request
information about the process for Council Tax Reduction (CTR) claims for
Universal Credit (UC) recipients in the borough.

Specifically, please provide:

- Details on whether submitting a UC claim automatically triggers/prompts
a CTR claim, or whether the claimant must still separately apply for CTR.

- Information on what UC claim data is shared with/available to the CTR
team - e.g. wages, housing costs, number of children etc.

- Whether the CTR team receives automated updates on a UC claimant's
fluctuating wages and other changes in circumstances, or if the claimant
must report wage and other changes themselves directly to CTR.

- Information on how Hillingdon manages the CTR application process for UC
claimants.

This will help me understand if UC claim details are made available for
CTR purposes, or if UC recipients must provide duplicate information. I
look forward to your response within 20 working days.

Yours faithfully,

Stephen Campbell

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[7][FOI #1041902 email]

Is [8][Hillingdon Borough Council request email] the wrong address for Freedom of
Information requests to Hillingdon Borough Council? If so, please contact
us using this form:
[9]https://gbr01.safelinks.protection.outlo...

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[10]https://gbr01.safelinks.protection.outlo...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[11]https://gbr01.safelinks.protection.outlo...
[12]https://gbr01.safelinks.protection.outlo...

Please note that in some cases publication of requests and responses will
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show quoted sections

FOI, Hillingdon Borough Council

1 Attachment

FOI 00235
Dear Stephen Campbell, 

I am writing in response to your request for information below. 

 

- Details on whether submitting a UC claim automatically triggers/prompts
a CTR claim, or whether the claimant must still separately apply for CTR.

The rules related to UC and CTR are contained within our working age
scheme rules which are on our website.   [1]Read the scheme rules -
Hillingdon Council

 

- Information on what UC claim data is shared with/available to the CTR
team - e.g. wages, housing costs, number of children etc.

We receive UC data in several ways but it includes information on the
components of UC, rent, wages, details of children etc. It is fairly broad
data.

 

- Whether the CTR team receives automated updates on a UC claimant's
fluctuating wages and other changes in circumstances, or if the claimant
must report wage and other changes themselves directly to CTR.

CTR team received updates which is mainly automated.

 

- Information on how Hillingdon manages the CTR application process for UC
claimants.

Please refer to the following website for further details:    [2]Read the
scheme rules - Hillingdon Council

 

If you have any queries regarding this matter, please do not hesitate to
contact me. 

If you wish to request an internal review of our response you should
write, within 2 months, to:

Office Managing Partner, Legal Services, Civic Centre, High St, Uxbridge,
UB8 1UW (or via email to [3][email address] marked for the attention
of the Office Managing Partner).

Please remember to quote the reference number above in any future
communications.

If you are not content with the outcome of the internal review, you have
the right to apply to the Information Commissioner for a decision. The
Information Commissioner can be contacted at: Information Commissioner’s
Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. 

Kind regards, 

Data Protection & Freedom of Information Officer | London Borough of
Hillingdon | Legal Services 3E/04
Tel: 01895 55 8298 | FOI Email: [4][email address] | SAR Email:
[5][email address
Address: London Borough of Hillingdon Civic Centre, Uxbridge, UB8 1UW

══════════════════════════════════════════════════════════════════════════

From: FOI
Sent: 31 October 2023 09:23
To: [FOI #1041902 email]
<[FOI #1041902 email]>
Cc: FOI <[email address]>
Subject: FOI 00235 - From: Stephen Campbell - Due: 24th November 2023
 

Dear Stephen Campbell,

 

I am writing in response to your request for information under the Freedom
of Information Act 2000, received 27^th October 2023.   

 

Under the Freedom of Information Act 2000 we have 20 working days to
respond to your requests.  Therefore, the deadline for our response is
24^th November 2023.

 

If we require further information or clarification from you to assist us
in responding to your request, we will contact you shortly. 

 

Kind regards,

 

Data Protection Apprentice | London Borough of Hillingdon | Legal Services
3E/04

Tel: 01895  557472 | SAR E-mail: [6][email address]

[7]A logo with a coat of arms Description automatically generated

 

══════════════════════════════════════════════════════════════════════════

From: Stephen Campbell <[8][FOI #1041902 email]>
Sent: 27 October 2023 16:46
To: Glen Egan <[9][email address]>
Subject: Freedom of Information request - LBH - Information sharing
between London Borough of Hillingdon and DWP for Universal Credit and
Council Tax Reduction claims

 

[You don't often get email from
[10][FOI #1041902 email]. Learn why this is
important at [11]https://aka.ms/LearnAboutSenderIdentific...

Dear London Borough of Hillingdon,

Under the Freedom of Information Act 2000, I am writing to request
information about the process for Council Tax Reduction (CTR) claims for
Universal Credit (UC) recipients in the borough.

Specifically, please provide:

- Details on whether submitting a UC claim automatically triggers/prompts
a CTR claim, or whether the claimant must still separately apply for CTR.

- Information on what UC claim data is shared with/available to the CTR
team - e.g. wages, housing costs, number of children etc.

- Whether the CTR team receives automated updates on a UC claimant's
fluctuating wages and other changes in circumstances, or if the claimant
must report wage and other changes themselves directly to CTR.

- Information on how Hillingdon manages the CTR application process for UC
claimants.

This will help me understand if UC claim details are made available for
CTR purposes, or if UC recipients must provide duplicate information. I
look forward to your response within 20 working days.

Yours faithfully,

Stephen Campbell

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[12][FOI #1041902 email]

Is [13][Hillingdon Borough Council request email] the wrong address for Freedom of
Information requests to Hillingdon Borough Council? If so, please contact
us using this form:
[14]https://gbr01.safelinks.protection.outlo...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[15]https://gbr01.safelinks.protection.outlo...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[16]https://gbr01.safelinks.protection.outlo...
[17]https://gbr01.safelinks.protection.outlo...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

show quoted sections