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Laurels Lodge Care Home Station Road, Woodside, Aberdeen AB24 2UL

Afzal Afghan made this Freedom of Information request to Aberdeen City Council

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Dear Aberdeen City Council,

Would you please provide:

1) Number of Safeguarding alerts/concerns received from or in connection with the above named home from all sources (the home itself, family, hospital, etc)

2) Number of Investigations conducted in response to safeguarding alerts, complaints, allegations of abuse, etc.

3) Outcome of the investigations conducted. (e.g. substantiated, not substantiated, partially substantiated, etc.)

4) Number of Deaths (for any reason, expected or otherwise) of any person who used the care service

5) Number of Incidents reported to or investigated by the police, again not necessarily related to safeguarding concerns.

6) Number of Pressure Ulcers of any grade reported by the provider or external medical staff or family, etc.

7) Number of complaints received by anyone and by any route (phone, email, in person, letter, etc) in connection with this home.

Please provide these figures in the following way:

Breakdown of the above for years 2014, 2015 for full year; and for 2016 between January and June. If any of the numbers are fewer than 5 for certain years, and you would therefore be unable to disclose them, please feel free to add the numbers for different years together and provide the total number.

Thank you in advance for your assistance.

Yours faithfully,

Afzal Afghan

Foi Enquiries, Aberdeen City Council

1 Attachment

Dear Mr Afghan,

 

Information enquiry reference FOI-16-0903.

 

Thank you for your recent request for information, which we received on 11
July 2016.   

 

The scheduled date for our response to your request for information is on
or before 9 August 2016.

 

Please do not hesitate to contact us should you have any queries in the
meantime.

 

Yours sincerely,

 

Grant Webster

Information Compliance Officer

 

 

Information Compliance Team
Communications and Promotion
Office of Chief Executive
Aberdeen City Council
Room 1-24
Town House
Broad Street
ABERDEEN AB10 1AQ

[1][Aberdeen City Council request email]
01224 523827/523602

Tel 03000 200 292

 

*03000 numbers are free to call if you have ‘free minutes’ included in
your mobile call plan.

Calls from BT landlines will be charged at the local call rate of 10.24p
per minute (the same as 01224s).

[2]www.aberdeencity.gov.uk

 

IMPORTANT NOTICE: This e-mail (including any attachment to it) is
confidential, protected by copyright and may be privileged. The
information contained in it should be used for its intended purposes only.
If you receive this email in error, notify the sender by reply email,
delete the received email and do not make use of, disclose or copy it.
Whilst we take reasonable precautions to ensure that our emails are free
from viruses, we cannot be responsible for any viruses transmitted with
this email and recommend that you subject any incoming email to your own
virus checking procedures. Unless related to Council business, the
opinions expressed in this email are those of the sender and they do not
necessarily constitute those of Aberdeen City Council. Unless we expressly
say otherwise in this email or its attachments, neither this email nor its
attachments create, form part of or vary any contractual or unilateral
obligation. Aberdeen City Council's incoming and outgoing email is subject
to regular monitoring.

References

Visible links
1. mailto:[Aberdeen City Council request email]
2. http://www.aberdeencity.gov.uk/

Foi Enquiries, Aberdeen City Council

1 Attachment

Dear Mr Afghan,

 

Thank you for your information request of 11 July.  Aberdeen City Council
(ACC) has completed the necessary search for the information requested.

 

Please provide these figures in the following way:

 

Breakdown of the above for years 2014, 2015 for full year; and for 2016
between January and June.  If any of the numbers are fewer than 5 for
certain years, and you would therefore be unable to disclose them, please
feel free to add the numbers for different years together and provide the
total number.

 

Would you please provide:

 

1) Number of Safeguarding alerts/concerns received from or in connection
with the above named home from all sources (the home itself, family,
hospital, etc)

‘Safeguarding Concerns’ is an English term and currently there no
equivalent to the Adult Support and Protection (Scotland) Act 2007. Under
this Act the duty is on the council to investigate the risk of harm/
harm.  

 

We record an outcome of no further action where there is no locus for
intervention under the Act. This does not preclude referral to other
services, including social work services.

 

The total Number of Adult Support and Protection Referrals for period 2014
– 2016 is 7.

 

2) Number of Investigations conducted in response to safeguarding alerts,
complaints, allegations of abuse, etc.

The total Number of Adult Support and Protection Referrals proceeding to
enquiry/ investigation for the period 2014 – 2016 is 2.

 

3) Outcome of the investigations conducted. (e.g. substantiated, not
substantiated, partially substantiated, etc.)

Information is not held on whether issues are substantiated, not
substantiated or partially substantiated and as such, ACC is unable to
provide you with this information as it is not held by ACC.  In order to
comply with its obligations under the terms of Section 17 of the FOISA,
ACC hereby gives notice that this information is not held by it. 

 

4) Number of Deaths (for any reason, expected or otherwise) of any person
who used the care service

2014 - 27

2015 - 15

2016 (end of June) - 9

 

5) Number of Incidents reported to or investigated by the police, again
not necessarily related to safeguarding concerns.

There have been no Adult Support and Protection Referrals proceeded to
Police Involvement for the period 2014 – 2016.

 

6) Number of Pressure Ulcers of any grade reported by the provider or
external medical staff or family, etc.

There have been no Adult Support and Protection Referrals reported
Pressure Ulcer concerns for the period 2014 – 2016.

 

7) Number of complaints received by anyone and by any route (phone, email,
in person, letter, etc) in connection with this home.

No complaints were received for the period 2014 – 2016.

 

We hope this helps with your request.

 

Yours sincerely

 

Grant Webster

Information Compliance Officer

 

INFORMATION ABOUT THE HANDLING OF YOUR REQUEST

 

ACC handled your request for information in accordance with the provisions
of the Freedom of Information (Scotland) Act 2002. Please refer to the
attached PDF for more information about your rights under FOISA.

 

 

 

Information Compliance Team
Communications and Promotion
Office of Chief Executive
Aberdeen City Council
Room 1-24
Town House
Broad Street
ABERDEEN AB10 1AQ

[1][Aberdeen City Council request email]
01224 523827/523602

Tel 03000 200 292

 

*03000 numbers are free to call if you have ‘free minutes’ included in
your mobile call plan.

Calls from BT landlines will be charged at the local call rate of 10.24p
per minute (the same as 01224s).

[2]www.aberdeencity.gov.uk

 

 

IMPORTANT NOTICE: This e-mail (including any attachment to it) is
confidential, protected by copyright and may be privileged. The
information contained in it should be used for its intended purposes only.
If you receive this email in error, notify the sender by reply email,
delete the received email and do not make use of, disclose or copy it.
Whilst we take reasonable precautions to ensure that our emails are free
from viruses, we cannot be responsible for any viruses transmitted with
this email and recommend that you subject any incoming email to your own
virus checking procedures. Unless related to Council business, the
opinions expressed in this email are those of the sender and they do not
necessarily constitute those of Aberdeen City Council. Unless we expressly
say otherwise in this email or its attachments, neither this email nor its
attachments create, form part of or vary any contractual or unilateral
obligation. Aberdeen City Council's incoming and outgoing email is subject
to regular monitoring.

References

Visible links
1. mailto:[Aberdeen City Council request email]
2. http://www.aberdeencity.gov.uk/

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