Latest version of guidance - Unreasonably Persistent Contact from Customers

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Dear Department for Work and Pensions,

I would like to request a copy of the latest version of the DWP guidance on dealing with Unreasonably Persistent Contact from Customers (UPCC).

Yours faithfully,

M Downing

DWP freedom-of-information-requests, Department for Work and Pensions

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freedom-of-information-request@dwp.gov.uk,

2 Attachments

Dear M Downing,

I am writing in response to your request for information, received 29th
November.

Yours sincerely,

DWP Central FoI Team