Latest Inspector Training Manual and Model Conditions

Mike Marley made this Freedom of Information request to Planning Inspectorate Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was successful.

Dear Planning Inspectorate,

May I please receive a copy of your latest Inspector Training Manual and Model Conditions document.

Yours faithfully,

Mike Marley

Planning Inspectorate

Dear Mike Marley,

Thank you for contacting us.

Your enquiry has been received and our Customer Team will respond to your
query as soon as possible. Your ticket number is 30938

We recently received your correspondence and created a ticket for you,
this will allow us to ensure our Customer Team contact you as soon as
possible. Your ticket number is 30938 If you wish to contact us in the
meantime, you can reply to this email.

We will reply to you as soon as possible. However, please be aware that it
is taking up to 40 working days to answer correspondence (although it can
sometimes take longer where the matters raised are more complex or
relevant persons are unavailable for comment). Please accept our apologies
in advance for any inconvenience. Decisions by Inspectors (or decisions
based on the recommendations of Inspectors) are final unless successfully
challenged in the High Court on a point of law. Since there are strict
deadlines for making a legal challenge, please do not wait for our
response.

If you have a new query, you can now contact us by using our new Customer
Contact Form:
[1]https://contact-us.planninginspectorate....

Kind Regards

Customer Team
The Planning Inspectorate

Temple Quay House, 2 The Square, Temple Quay, Bristol, BS1 6PN
[2]https://www.gov.uk/government/organisati...
Twitter: @PINSgov

[3]Please take a moment to review the Planning Inspectorate's Privacy
Notice which can be accessed by clicking this link.

[4]Coronavirus advice image with text saying Hands, Face, Space

Please note that the contents of this email and any attachments are
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and its attachments, you must take no action based upon them, nor must you
copy or show them to anyone. Please contact the sender if you believe you
have received this email in error and then delete this email from your
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Recipients should note that e-mail traffic on Planning Inspectorate
systems is subject to monitoring, recording and auditing to secure the
effective operation of the system and for other lawful purposes. The
Planning Inspectorate has taken steps to keep this e-mail and any
attachments free from viruses. It accepts no liability for any loss or
damage caused as a result of any virus being passed on. It is the
responsibility of the recipient to perform all necessary checks.

The statements expressed in this e-mail are personal and do not
necessarily reflect the opinions or policies of the Inspectorate.

DPC:76616c646f72

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References

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Dear Planning Inspectorate,

May I please receive a copy of your latest Inspector Training Manual and Model Conditions document.

I had hoped to receive this by the FOI deadline of 18th April 2023. As the documents can be saved to pdf this should take no more than a few minutes to produce and send.

Yours faithfully,

Mike Marley

Planning Inspectorate

Dear Mike Marley,

Your ticket 30938 has been updated.

Mike Marley

19 Apr 2023, 09:54 BST

Dear Planning Inspectorate,

May I please receive a copy of your latest Inspector Training Manual and
Model Conditions document.

I had hoped to receive this by the FOI deadline of 18th April 2023. As the
documents can be saved to pdf this should take no more than a few minutes
to produce and send.

Yours faithfully,

Mike Marley

Mike Marley

17 Mar 2023, 17:00 GMT

Dear Planning Inspectorate,

May I please receive a copy of your latest Inspector Training Manual and Model
Conditions document.

Yours faithfully,

Mike Marley

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[1][FOI #961475 email]

Is [2][Planning Inspectorate request email] the wrong address for Freedom of
Information requests to Planning Inspectorate? If so, please contact us using
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[6]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will be
delayed.

If you find this service useful as an FOI officer, please ask your web manager
to link to us from your organisation's FOI page.

show quoted sections

Dear Planning Inspectorate,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Planning Inspectorate's handling of my FOI request 'Latest Inspector Training Manual and Model Conditions'.

To date you have not responded to my request which was very simple and just requires you to PDF your current Inspector Training Manual and associated Model Planning Conditions schedule.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/l...

Yours faithfully,

Mike Marley

Planning Inspectorate

Dear Mike Marley,

Thank you for contacting us.

Your enquiry has been received and our Customer Team will respond to your
query as soon as possible. Your ticket number is 34591

We recently received your correspondence and created a ticket for you,
this will allow us to ensure our Customer Team contact you as soon as
possible. Your ticket number is 34591 If you wish to contact us in the
meantime, you can reply to this email.

We will reply to you as soon as possible. However, please be aware that it
is taking up to 40 working days to answer correspondence (although it can
sometimes take longer where the matters raised are more complex or
relevant persons are unavailable for comment). Please accept our apologies
in advance for any inconvenience. Decisions by Inspectors (or decisions
based on the recommendations of Inspectors) are final unless successfully
challenged in the High Court on a point of law. Since there are strict
deadlines for making a legal challenge, please do not wait for our
response.

If you have a new query, you can now contact us by using our new Customer
Contact Form:
[1]https://contact-us.planninginspectorate....

Kind Regards

Customer Team
The Planning Inspectorate

Temple Quay House, 2 The Square, Temple Quay, Bristol, BS1 6PN
[2]https://www.gov.uk/government/organisati...
Twitter: @PINSgov

[3]Please take a moment to review the Planning Inspectorate's Privacy
Notice which can be accessed by clicking this link.

[4]Coronavirus advice image with text saying Hands, Face, Space

Please note that the contents of this email and any attachments are
privileged and/or confidential and intended solely for the use of the
intended recipient. If you are not the intended recipient of this email
and its attachments, you must take no action based upon them, nor must you
copy or show them to anyone. Please contact the sender if you believe you
have received this email in error and then delete this email from your
system.

Recipients should note that e-mail traffic on Planning Inspectorate
systems is subject to monitoring, recording and auditing to secure the
effective operation of the system and for other lawful purposes. The
Planning Inspectorate has taken steps to keep this e-mail and any
attachments free from viruses. It accepts no liability for any loss or
damage caused as a result of any virus being passed on. It is the
responsibility of the recipient to perform all necessary checks.

The statements expressed in this e-mail are personal and do not
necessarily reflect the opinions or policies of the Inspectorate.

DPC:76616c646f72

[5]Environmental advice image with text saying please consider the
environment before printing this email [85EX7R-0XP94]
Reverse link: [6]unknown

References

Visible links
1. https://contact-us.planninginspectorate....
2. https://www.gov.uk/government/organisati...
3. https://www.gov.uk/government/publicatio...
6. https://contact-us.planninginspectorate....

Planning Inspectorate

Dear Mike Marley,

Your ticket 30938 has been updated.

Bob Palmer (The Planning Inspectorate)

26 May 2023, 20:04 BST

Dear Mike Marley
 
Thank you for your email. 
 
Please accept my sincere apologies for the time it has taken to reply. We
are currently experiencing staffing issues and a significant backlog of
information requests and other priority casework. We are working hard to
address the situation (for instance, through recruitment exercises). 
 
Please find attached a copy of the latest versions of the Inspector
Training Manual and PINS suite of model conditions, as requested.
 
The Inspector Training Manual is subject to regular updates, and the
Manual does not constitute Government policy or guidance and does not seek
to interpret Government policy. In the event that there appears to be a
discrepancy between the Manual and national policy/guidance, any national
policy and guidance will be conclusive. As this document is not written
for an external audience, many of the hyperlinks point to our internal
systems at the Inspectorate (including links from one chapter to another),
and therefore will not be accessible to those outside. 
 
I hope this is helpful.
 
 
Yours sincerely
 
 
 
 

Bob Palmer

Customer Team
The Planning Inspectorate
Temple Quay House, 2 The Square, Temple Quay, Bristol, BS1 6PN
[1]https://www.gov.uk/government/organisati...
Twitter: @PINSgov

[2]Alt Text

Attachment(s)
[3]PINS_suite_of_suggested_Planning_Conditions_-_England.pdf
[4]Consolidated ITM on 24 May 2023_Part3.pdf
[5]Consolidated ITM on 24 May 2023_Part1.pdf
[6]Consolidated ITM on 24 May 2023_Part2.pdf

Mike Marley

19 Apr 2023, 09:54 BST

Dear Planning Inspectorate,

May I please receive a copy of your latest Inspector Training Manual and
Model Conditions document.

I had hoped to receive this by the FOI deadline of 18th April 2023. As the
documents can be saved to pdf this should take no more than a few minutes
to produce and send.

Yours faithfully,

Mike Marley

Mike Marley

17 Mar 2023, 17:00 GMT

Dear Planning Inspectorate,

May I please receive a copy of your latest Inspector Training Manual and Model
Conditions document.

Yours faithfully,

Mike Marley

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[7][FOI #961475 email]

Is [8][Planning Inspectorate request email] the wrong address for Freedom of
Information requests to Planning Inspectorate? If so, please contact us using
this form:
[9]https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on the
internet. Our privacy and copyright policies:
[10]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the latest
advice from the ICO:
[11]https://www.whatdotheyknow.com/help/ico-...
[12]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will be
delayed.

If you find this service useful as an FOI officer, please ask your web manager
to link to us from your organisation's FOI page.

show quoted sections

Dear Planning Inspectorate,

You did not attach the documents. Please send the documents that I have requested.

Yours faithfully,

Mike Marley

Planning Inspectorate

Dear Mike Marley,

Thank you for contacting us.

Your enquiry has been received and our Customer Team will respond to your
query as soon as possible. Your ticket number is 35004

We recently received your correspondence and created a ticket for you,
this will allow us to ensure our Customer Team contact you as soon as
possible. Your ticket number is 35004 If you wish to contact us in the
meantime, you can reply to this email.

We will reply to you as soon as possible. However, please be aware that it
is taking up to 40 working days to answer correspondence (although it can
sometimes take longer where the matters raised are more complex or
relevant persons are unavailable for comment). Please accept our apologies
in advance for any inconvenience. Decisions by Inspectors (or decisions
based on the recommendations of Inspectors) are final unless successfully
challenged in the High Court on a point of law. Since there are strict
deadlines for making a legal challenge, please do not wait for our
response.

If you have a new query, you can now contact us by using our new Customer
Contact Form:
[1]https://contact-us.planninginspectorate....

Kind Regards

Customer Team
The Planning Inspectorate

Temple Quay House, 2 The Square, Temple Quay, Bristol, BS1 6PN
[2]https://www.gov.uk/government/organisati...
Twitter: @PINSgov

[3]Please take a moment to review the Planning Inspectorate's Privacy
Notice which can be accessed by clicking this link.

[4]Coronavirus advice image with text saying Hands, Face, Space

Please note that the contents of this email and any attachments are
privileged and/or confidential and intended solely for the use of the
intended recipient. If you are not the intended recipient of this email
and its attachments, you must take no action based upon them, nor must you
copy or show them to anyone. Please contact the sender if you believe you
have received this email in error and then delete this email from your
system.

Recipients should note that e-mail traffic on Planning Inspectorate
systems is subject to monitoring, recording and auditing to secure the
effective operation of the system and for other lawful purposes. The
Planning Inspectorate has taken steps to keep this e-mail and any
attachments free from viruses. It accepts no liability for any loss or
damage caused as a result of any virus being passed on. It is the
responsibility of the recipient to perform all necessary checks.

The statements expressed in this e-mail are personal and do not
necessarily reflect the opinions or policies of the Inspectorate.

DPC:76616c646f72

[5]Environmental advice image with text saying please consider the
environment before printing this email [W80VEZ-YEO75]
Reverse link: [6]unknown

References

Visible links
1. https://contact-us.planninginspectorate....
2. https://www.gov.uk/government/organisati...
3. https://www.gov.uk/government/publicatio...
6. https://contact-us.planninginspectorate....

Palmer, Bob, Planning Inspectorate

2 Attachments

Dear Mike Marley

 

The documents were attached to my email. I am not sure why you did not
receive them, but it may be because they are very large. I will send them
again, in four emails, this being the first.

 

 

 

 

 

Yours sincerely

Bob Palmer

 

Customer Team Manager

Putting the customer at the heart of everything we do.
Email: [1][email address]  
Complaints line: 0303 444 5196
twitter: @PINSgov
web: [2]www.gov.uk/government/organisations/planning-inspectorate

For details of how we use your information please see
[3]https://www.gov.uk/government/publicatio....

This communication does not constitute legal advice
Please view our [4]Information Charter before sending information to the
Planning Inspectorate

 

show quoted sections

Palmer, Bob, Planning Inspectorate

2 Attachments

 

 

Yours sincerely

Bob Palmer

 

Customer Team Manager

Putting the customer at the heart of everything we do.
Email: [1][email address]  
Complaints line: 0303 444 5196
twitter: @PINSgov
web: [2]www.gov.uk/government/organisations/planning-inspectorate

For details of how we use your information please see
[3]https://www.gov.uk/government/publicatio....

This communication does not constitute legal advice
Please view our [4]Information Charter before sending information to the
Planning Inspectorate

 

 

 

From: Palmer, Bob
Sent: 27 May 2023 19:00
To: [FOI #961475 email]
Subject: Latest Inspector Training Manual and Model Conditions 1 of 4

 

Dear Mike Marley

 

The documents were attached to my email. I am not sure why you did not
receive them, but it may be because they are very large. I will send them
again, in four emails, this being the first.

 

 

 

 

 

Yours sincerely

Bob Palmer

 

Customer Team Manager

Putting the customer at the heart of everything we do.
Email: [5][email address]  
Complaints line: 0303 444 5196
twitter: @PINSgov
web: [6]www.gov.uk/government/organisations/planning-inspectorate

For details of how we use your information please see
[7]https://www.gov.uk/government/publicatio....

This communication does not constitute legal advice
Please view our [8]Information Charter before sending information to the
Planning Inspectorate

 

show quoted sections

Palmer, Bob, Planning Inspectorate

2 Attachments

 

 

Yours sincerely

Bob Palmer

 

Customer Team Manager

Putting the customer at the heart of everything we do.
Email: [1][email address]  
Complaints line: 0303 444 5196
twitter: @PINSgov
web: [2]www.gov.uk/government/organisations/planning-inspectorate

For details of how we use your information please see
[3]https://www.gov.uk/government/publicatio....

This communication does not constitute legal advice
Please view our [4]Information Charter before sending information to the
Planning Inspectorate

 

 

 

From: Palmer, Bob
Sent: 27 May 2023 19:00
To: '[FOI #961475 email]'
<[FOI #961475 email]>
Subject: RE: Latest Inspector Training Manual and Model Conditions 2 of 4

 

 

 

Yours sincerely

Bob Palmer

 

Customer Team Manager

Putting the customer at the heart of everything we do.
Email: [5][email address]  
Complaints line: 0303 444 5196
twitter: @PINSgov
web: [6]www.gov.uk/government/organisations/planning-inspectorate

For details of how we use your information please see
[7]https://www.gov.uk/government/publicatio....

This communication does not constitute legal advice
Please view our [8]Information Charter before sending information to the
Planning Inspectorate

 

 

 

From: Palmer, Bob
Sent: 27 May 2023 19:00
To: [9][FOI #961475 email]
Subject: Latest Inspector Training Manual and Model Conditions 1 of 4

 

Dear Mike Marley

 

The documents were attached to my email. I am not sure why you did not
receive them, but it may be because they are very large. I will send them
again, in four emails, this being the first.

 

 

 

 

 

Yours sincerely

Bob Palmer

 

Customer Team Manager

Putting the customer at the heart of everything we do.
Email: [10][email address]  
Complaints line: 0303 444 5196
twitter: @PINSgov
web: [11]www.gov.uk/government/organisations/planning-inspectorate

For details of how we use your information please see
[12]https://www.gov.uk/government/publicatio....

This communication does not constitute legal advice
Please view our [13]Information Charter before sending information to the
Planning Inspectorate

 

show quoted sections

Palmer, Bob, Planning Inspectorate

2 Attachments

 

 

Yours sincerely

Bob Palmer

 

Customer Team Manager

Putting the customer at the heart of everything we do.
Email: [1][email address]  
Complaints line: 0303 444 5196
twitter: @PINSgov
web: [2]www.gov.uk/government/organisations/planning-inspectorate

For details of how we use your information please see
[3]https://www.gov.uk/government/publicatio....

This communication does not constitute legal advice
Please view our [4]Information Charter before sending information to the
Planning Inspectorate

 

 

 

From: Palmer, Bob
Sent: 27 May 2023 19:00
To: [FOI #961475 email]
Subject: Latest Inspector Training Manual and Model Conditions 1 of 4

 

Dear Mike Marley

 

The documents were attached to my email. I am not sure why you did not
receive them, but it may be because they are very large. I will send them
again, in four emails, this being the first.

 

 

 

 

 

Yours sincerely

Bob Palmer

 

Customer Team Manager

Putting the customer at the heart of everything we do.
Email: [5][email address]  
Complaints line: 0303 444 5196
twitter: @PINSgov
web: [6]www.gov.uk/government/organisations/planning-inspectorate

For details of how we use your information please see
[7]https://www.gov.uk/government/publicatio....

This communication does not constitute legal advice
Please view our [8]Information Charter before sending information to the
Planning Inspectorate

 

show quoted sections