Lancaster Vehicle Noise Complaints

The request was successful.

Dear Lancaster City Council,

Under the Freedom of Information Act, I would like to request the total number of noise complaints relating to vehicle noise, received by the council in the last year (2020).

If you require any further information or clarification, please do not hesitate to get in touch.

Yours faithfully,

Jamie Dixon

info, Lancaster City Council

2 Attachments

Dear Jamie Dixon,

I write to confirm receipt of your request for information, which was
received on 17th February 2021 and is now being processed under the
Freedom of Information Act 2000. Your request has been given the unique
reference number as stated in the subject header above and you should
quote this reference number in all correspondence. You should receive our
response within 20 working days; this means that you can expect to receive
the requested information by 17th March 2021. If we are unable to deal
with your request within that time limit or the Council does not hold the
information or there is a reason for it to be withheld, we will promptly
advise you in writing.

If you have any queries or concerns then please do not hesitate to contact
me. Please remember to quote the reference number above in any future
communications.

Kind regards,

 

J McGrath

Information Governance Officer

Deputy Data Protection Officer

 

Email: [1][Lancaster City Council request email]

Tel:      (01524) 58 2000

 

Lancaster City Council,

Town Hall, Lancaster LA1 1PJ

Website: [2]http://www.lancaster.gov.uk

 

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info, Lancaster City Council

Dear Jamie Dixon,

Freedom of Information Request - Ref: FOI 3905

Thank you for your request received on 17th February 2021 in which you
asked for the following information from Lancaster City Council:

 

the total number of noise complaints relating to vehicle noise, received
by the council in the last year (2020)

Your request has been handled under the Freedom of Information Act 2000
(FOIA).

 

Response

 

Please accept our apologies for the delay in responding.

 

We received 25 complaints regarding vehicle noise in the calendar year
2020.

 

If you have any queries or concerns about this response, please contact
this office. For details of how to appeal a decision we have made, see
below.

 

 

How to Appeal

 

Internal Review

If you are not satisfied with this response, you have the right to an
internal review.  The handling of your request will be looked at by
someone who was not responsible for the original case, and they will make
a decision as to whether we answered your request correctly.

 

If you would like to request a review, please write or send an email to
the Council at the following address:

 

Information Governance

Lancaster City Council

Town Hall

Dalton Square

Lancaster

LA1 1PJ

 

Email:  [1][Lancaster City Council request email]

 

Information Commissioner’s Office

 

If you remain dissatisfied after an internal review decision, you have the
right to apply to the Information Commissioner’s Office. The Commissioner
is an independent regulator who has the power to direct us to respond to
your request differently if she considers that we have handled it
incorrectly.

 

You can contact the Information Commissioner’s Office at the following
address:

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a
national rate number

Website:  [2]https://ico.org.uk/global/contact-us/

 

 

Re-use of Public-Sector Information

 

Some of the information that we provide in response to FOIA requests will
be subject to copyright protection. In most cases the copyright will be
owned by Lancaster City Council. The copyright in other information may be
owned by another person or organisation, as indicated on the information
itself.

 

You are free to use any information supplied for your own non-commercial
research or private study purposes. The information may also be used for
any other purpose allowed by a limitation or exception in copyright law,
such as news reporting. However, any other type of re-use, for example by
publishing the information in analogue or digital form, including on the
internet, will require the permission of the copyright owner.

 

For information where the copyright is owned by Lancaster City Council,
please contact this office if you would like to request permission.

 

For information where the copyright is owned by another person or
organisation you must apply to the copyright owner to obtain their
permission.

 

 

Yours sincerely

 

J. McGrath

Information Governance Officer

Deputy Data Protection Officer

 

Lancaster City Council

[3][Lancaster City Council request email]

01524 582000

 

 

-----Original Message-----
From: Jamie Dixon <[FOI #728298 email]>
Sent: 17 February 2021 13:43
To: info <[Lancaster City Council request email]>
Subject: Freedom of Information request - Lancaster Vehicle Noise
Complaints

This email is from an external email address Do not click any links or
open attachments unless you know the content is safe.
Never disclose your password to anyone.

Dear Lancaster City Council,

Under the Freedom of Information Act, I would like to request the total
number of noise complaints relating to vehicle noise, received by the
council in the last year (2020).

If you require any further information or clarification, please do not
hesitate to get in touch.

Yours faithfully,

Jamie Dixon

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References

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2. https://ico.org.uk/global/contact-us/
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