Kier Highways Damage Repair Rates & Process

The request was partially successful.

Dear Surrey County Council,

I ask to be provided, with regard to damage to 'street furniture'

1. a copy of the contract with Kier Highways Ltd for damage to street furniture attendance and repairs
2. the schedule of costs for works on the highways i.e. staff, operatives, plant and materials charged to the Council and;
a. whether the Council is charged, for any works, by Kier Highways by using CECA rates
3. the schedule of costs for works on the highways i.e. staff, operatives, plant and materials charged to Third Parties
4. The basis upon which Kier Highways Ltd is to charge at-fault Third Parties for example:
a. cost-plus uplift
b. using the same base rates as charged to the Council in the event a culprit is unidentified
5. The protection the council put in place to prevent Third Parties being overcharged i.e.
the agreement that prevents the practice of Kier Highways profiting from claims - see: http://www.englandhighways.co.uk/inflati...
6. a copy of any insurance you possess for damage to such property
7. a copy of the authority in place permitting Kier Highways to commence proceedings in your name and
8. the process agreed with Kier highways and/or their lawyers, for approaching Third parties, many of whom will be your constituents, for reimbursement such that they are treated fairly, reasonably and not subject to unreasonable processes or costs.

Yours faithfully,

Mr P Swift

https://www.whatdotheyknow.com/request/k...

Information request
Our reference: 877957
Your reference: [FOI #708939 email]
 
Dear Mr Swift
 
Freedom of Information Act 2000
 
Thank you for your request for information that was received on 25
November 2020.
 
We are dealing with your request under the Freedom of Information Act
2000 and we aim to send a response by 23 December 2020.
 
The Freedom of Information Act 2000 may restrict the release of some or
all of the information you have requested. We will carry out an assessment
and if any exemptions apply to some or all of the information then we
might not provide that information to you. We will inform you if this is
the case and advise you of your rights to request an internal review and
to complain to the Information Commissioner's Office.
 
We will also advise you if we cannot provide you with the information
requested for any other reason together with the reason(s) why and details
of how you may appeal (if appropriate).
 
Yours sincerely
 
Mary Elliott
Freedom of Information Officer
Law & Governance - Resources
 
Surrey County Council | County Hall | Penrhyn Rd | Kingston upon Thames |
KT1 2DN | 
 
NOTE: Please do not edit the subject line when replying to this email.
 
Surrey County Council
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Information request
Our reference: 877957
Your reference: [FOI #708939 email]
 
Dear Mr Swift
 
Freedom of Information Act 2000
 
Thank you for your recent request for information regarding street
furniture. In order for me to provide accurate information, please define
what you consider to be street furniture. 
Look forward to hearing from you. 
 
Yours sincerely
 
Rebecca Frost
Customer Service & Business Process Team Leader
Surrey Highways
 
Surrey County Council | County Hall | Penrhyn Rd | Kingston upon Thames |
KT1 2DN | Tel: 07123456780  |  | Email: [email address]
 
NOTE: Please do not edit the subject line when replying to this email.
 
Surrey County Council
This email contains proprietary confidential information some or all of
which may be legally privileged and/or subject to the provisions of
privacy legislation. It is intended solely for the addressee.
If you are not the intended recipient, an addressing or transmission error
has misdirected this e-mail; you must not use, disclose, copy, print or
disseminate the information contained within this e-mail. Please notify
the author immediately by replying to this email.
Any views expressed in this email are those of the individual sender,
except where the sender specifically states these to be the views of
Surrey County Council.
This email has been scanned for all viruses and all reasonable precautions
have been taken to ensure that no viruses are present. Surrey County
Council cannot accept responsibility for any loss or damage arising from
the use of this email or attachments.

Dear Surrey County Council,

'Street furniture' is a collective term for objects and pieces of equipment installed along streets and roads for various purposes. https://en.wikipedia.org/wiki/Street_fur...

equipment such as lights and road signs, positioned at the side of a road for use by the public
https://dictionary.cambridge.org/diction...

Barriers, railings, lighting, lamp posts, roadsurface.

Council maintained highwyas property

Yours sincerely,

Mr P Swift

Information request
Our reference: 877957
Your reference: [FOI #708939 email]
 
Dear Mr Swift
 
Freedom of Information Act 2000
 
The reason I ask is you have specified a copy of the Kier contract,
however Street lighting/ISF  is carried out by a different contractor,
therefore I can now assume that you are not just interested in Kier and
will include street lighting in your request. 
 
Yours sincerely
 
Rebecca Frost
Customer Service & Business Process Team Leader
Surrey Highways
 
Surrey County Council | County Hall | Penrhyn Rd | Kingston upon Thames |
KT1 2DN | Tel: 07123456780  |  | Email: [email address]
 
NOTE: Please do not edit the subject line when replying to this email.
 
Surrey County Council
This email contains proprietary confidential information some or all of
which may be legally privileged and/or subject to the provisions of
privacy legislation. It is intended solely for the addressee.
If you are not the intended recipient, an addressing or transmission error
has misdirected this e-mail; you must not use, disclose, copy, print or
disseminate the information contained within this e-mail. Please notify
the author immediately by replying to this email.
Any views expressed in this email are those of the individual sender,
except where the sender specifically states these to be the views of
Surrey County Council.
This email has been scanned for all viruses and all reasonable precautions
have been taken to ensure that no viruses are present. Surrey County
Council cannot accept responsibility for any loss or damage arising from
the use of this email or attachments.

Dear Surrey County Council,

Had you explained that I could have similarly been more specific.

For now, please restrict to Kier Highways Ltd.

Thank you

Yours sincerely,

Mr P Swift

Information request
Our reference: 877957
Your reference: [FOI #708939 email]
 
Dear Mr Swift
 
Freedom of Information Act 2000
 
I refer to your recent request for information, please find below in
response -
 
1. a copy of the contract with Kier Highways Ltd for damage to street
furniture attendance and repairs

2. the schedule of costs for works on the highways i.e. staff, operatives,
plant and materials charged to the Council and;

a. whether the Council is charged, for any works, by Kier Highways by
using CECA rates

3. the schedule of costs for works on the highways i.e. staff, operatives,
plant and materials charged to Third Parties

4. The basis upon which Kier Highways Ltd is to charge at-fault Third
Parties for example:

a. cost-plus uplift

b. using the same base rates as charged to the Council in the event a
culprit is unidentified

5. The protection the council put in place to prevent Third Parties being
overcharged i.e.

the agreement that prevents the practice of Kier Highways profiting from
claims - see: http://www.englandhighways.co.uk/inflati...

6. a copy of any insurance you possess for damage to such property

7. a copy of the authority in place permitting Kier Highways to commence
proceedings in your name and

8. the process agreed with Kier highways and/or their lawyers, for
approaching Third parties, many of whom will be your constituents, for
reimbursement such that they are treated fairly, reasonably and not
subject to unreasonable processes or costs.
 
 
 
 
 
Yours sincerely
 
Rebecca Frost
Customer Service & Business Process Team Leader
Surrey Highways
 
Surrey County Council | County Hall | Penrhyn Rd | Kingston upon Thames |
KT1 2DN | Tel: 07123456780  |  | Email: [email address]
 
NOTE: Please do not edit the subject line when replying to this email.
 
Surrey County Council
This email contains proprietary confidential information some or all of
which may be legally privileged and/or subject to the provisions of
privacy legislation. It is intended solely for the addressee.
If you are not the intended recipient, an addressing or transmission error
has misdirected this e-mail; you must not use, disclose, copy, print or
disseminate the information contained within this e-mail. Please notify
the author immediately by replying to this email.
Any views expressed in this email are those of the individual sender,
except where the sender specifically states these to be the views of
Surrey County Council.
This email has been scanned for all viruses and all reasonable precautions
have been taken to ensure that no viruses are present. Surrey County
Council cannot accept responsibility for any loss or damage arising from
the use of this email or attachments.

Dear Surrey County Council,

Please advise to what information you are referring in your response of yesterday

Yours sincerely,

Mr P Swift

Dear Surrey County Council,

Please advise by when I can expect my information.

Yours sincerely,

Mr P Swift

Information request
Our reference: 877957
Your reference: [FOI #708939 email]
 
Dear Mr Swift
 
Freedom of Information Act 2000
 
The response was sent on the 22 December and was sent using the above
reference. Please do let me know if you require a copy sent.
 
 
 
Yours sincerely
 
Rebecca Frost
Customer Service & Business Process Team Leader
Surrey Highways
 
Surrey County Council | Woodhatch Place | 11 Cockshot Hill | Reigate | RH2
8EF | Working from home | Contact Centre Tel no: 03456 009 009 (9am to
5pm, Monday to Friday, excluding bank holidays) |  | Email:
[email address]
 
NOTE: Please do not edit the subject line when replying to this email.
 
Surrey County Council
This email contains proprietary confidential information some or all of
which may be legally privileged and/or subject to the provisions of
privacy legislation. It is intended solely for the addressee.
If you are not the intended recipient, an addressing or transmission error
has misdirected this e-mail; you must not use, disclose, copy, print or
disseminate the information contained within this e-mail. Please notify
the author immediately by replying to this email.
Any views expressed in this email are those of the individual sender,
except where the sender specifically states these to be the views of
Surrey County Council.
This email has been scanned for all viruses and all reasonable precautions
have been taken to ensure that no viruses are present. Surrey County
Council cannot accept responsibility for any loss or damage arising from
the use of this email or attachments.

Dear Surrey County Council,

I note no response, it does not appear upon this site (as far as I can see), please resend.

Yours sincerely,

Mr P Swift

Dear Surrey County Council,
Please pass this on to the person who conducts Freedom of Information reviews.
I am writing to request an internal review of Surrey County Council's handling of my FOI request 'Kier Highways Damage Repair Rates & Process'.
You have not provided a response. The update of 22/12/2020 is not a response and further requests for a copy/information have been ignored.
A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/k...
Yours faithfully,
Mr P Swift

Dear Surrey County Council,

Please advise the present position with regard to this request; the response and IR sought

Yours sincerely,

Mr P Swift

Information request
Our reference: 877957
Your reference: [FOI #708939 email]
 
Dear Mr Swift
 
INTERNAL REVIEW IR - Damage to Street Furniture (Highways DCP rates) 
 
Thank you for your request for a review.
 
We apologise that we appear to have missed your original request for a
review received on 19 January 2021. I am sorry that you are unhappy with
the handling of your request under the Freedom of Information Act 2000.
 
I can confirm that we are considering your concerns and we will aim to
provide you with a response by 22 June 2021
 
Yours sincerely
 
Mary Elliott
Freedom of Information Officer
Law & Governance - Resources
 
Surrey County Council | Woodhatch Place | 11 Cockshot Hill | Reigate | RH2
8EF | Working from home | Contact Centre Tel no: 03456 009 009 (9am to
5pm, Monday to Friday, excluding bank holidays) | 
 
NOTE: Please do not edit the subject line when replying to this email.
 
Surrey County Council
This email contains proprietary confidential information some or all of
which may be legally privileged and/or subject to the provisions of
privacy legislation. It is intended solely for the addressee.
If you are not the intended recipient, an addressing or transmission error
has misdirected this e-mail; you must not use, disclose, copy, print or
disseminate the information contained within this e-mail. Please notify
the author immediately by replying to this email.
Any views expressed in this email are those of the individual sender,
except where the sender specifically states these to be the views of
Surrey County Council.
This email has been scanned for all viruses and all reasonable precautions
have been taken to ensure that no viruses are present. Surrey County
Council cannot accept responsibility for any loss or damage arising from
the use of this email or attachments.

1 Attachment

Information request
Our reference: 877957
Your reference: [FOI #708939 email]
 
Dear Mr Swift
 
Information requested by: Mr P Swift
Review carried out by: Helen Gilbert
 
Please find attached a copy of my report into the handling of your
request.
 
If you are not content with the outcome of this Internal Review you have
the right to apply directly to the Information Commissioner's Office for a
further decision. The Information Commissioner can be contacted at:
 
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
 
http://www.ico.gov.uk/complaints/freedon...
 
Helpline on 0303 123 1113
 
Yours sincerely
 
Helen Gilbert
Information Governance Officer
Law & Governance - Resources
 
Surrey County Council | Woodhatch Place | 11 Cockshot Hill | Reigate | RH2
8EF | Working from home | Contact Centre Tel no: 03456 009 009 (9am to
5pm, Monday to Friday, excluding bank holidays) | Email:
[email address]
 
NOTE: Please do not edit the subject line when replying to this email.
 
Surrey County Council
This email contains proprietary confidential information some or all of
which may be legally privileged and/or subject to the provisions of
privacy legislation. It is intended solely for the addressee.
If you are not the intended recipient, an addressing or transmission error
has misdirected this e-mail; you must not use, disclose, copy, print or
disseminate the information contained within this e-mail. Please notify
the author immediately by replying to this email.
Any views expressed in this email are those of the individual sender,
except where the sender specifically states these to be the views of
Surrey County Council.
This email has been scanned for all viruses and all reasonable precautions
have been taken to ensure that no viruses are present. Surrey County
Council cannot accept responsibility for any loss or damage arising from
the use of this email or attachments.

Mr P Swift left an annotation ()

11/06/2021
I uphold Mr Swift’s complaint that we have not provided a response to his FOI request.
Recommendations/Action required
I recommend that the Service re-issue the response to Mr Swift, ensuring that the information contained in the image extract is provided in a format that will appear on the ‘What do they know’ website, clearly indicating to which question(s) it is the response.
I recommend that if the Service is relying on any exemptions, a refusal notice is issued specifying which exemptions are applied.
I recommend that the response includes the wording required by Section 17 of the Act.
I can confirm that a copy of this review has been sent to the IAO and Head of Service to note my comments

Dear Surrey County Council,

Whilst I thank you for a review of my complaint, by when a response is to be issued has not been stated.

1. By when can I anticipate receiving the information

2. If an exemption is to be applied to any part, I ask that this be explained.

The request for rate-related information should be considered in relation to a recent disclosure by Highways England of Kier people rates for repairs to the SRN (street furniture), confirmation materials are a cost and that plant follows an agreed process.

Kier use KSoR - there is no 'confidentiality' associated with the rates, they are here:

https://www.englandhighways.co.uk/dcp-cl...

Q2 of my request will ascertain if these (above) are the rates you are charged.

Yours sincerely,

Mr P Swift

2 Attachments

Information request
Our reference: 877957
Your reference: [FOI #708939 email]
 
Dear Mr Swift
 
Freedom of Information Act 2000
 
Please find attached the re-issued response to your request for
information.
 
Yours sincerely
 
Helen Gilbert
Information Governance Officer
Law & Governance - Resources
 
Surrey County Council | Woodhatch Place | 11 Cockshot Hill | Reigate | RH2
8EF | Working from home | Contact Centre Tel no: 03456 009 009 (9am to
5pm, Monday to Friday, excluding bank holidays) | Email:
[email address]
 
NOTE: Please do not edit the subject line when replying to this email.
 
Surrey County Council
This email contains proprietary confidential information some or all of
which may be legally privileged and/or subject to the provisions of
privacy legislation. It is intended solely for the addressee.
If you are not the intended recipient, an addressing or transmission error
has misdirected this e-mail; you must not use, disclose, copy, print or
disseminate the information contained within this e-mail. Please notify
the author immediately by replying to this email.
Any views expressed in this email are those of the individual sender,
except where the sender specifically states these to be the views of
Surrey County Council.
This email has been scanned for all viruses and all reasonable precautions
have been taken to ensure that no viruses are present. Surrey County
Council cannot accept responsibility for any loss or damage arising from
the use of this email or attachments.