S Waters made this Freedom of Information request to Department for Work and Pensions

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Department for Work and Pensions,
can you please clarify the law with regards to Job Seekers Allowance & the Claimants Commitment specifically:
1. If in receipt of JSA (not Universal Credit) , is it reasonable to expect claimants to have to actively search for work for 21 or 35hours per week ?
2. Is it reasonable and within the Job seekers act to make claimants incorporate Universal Job Match claimant commitments within their claims?
3. Should JSA claimants have to produce proof of activity down to the minute within their records?
4. There is a severe lack of consistency between JC staff with judgement on ASW .Where are the guidelines outlining what is reasonable and what is not within ASW requirements as I can find nothing within Job Seekers Act stating specific hours to be undertaken for ASW requirements?

The reason I ask is that my local office is insisting that all JSA claimants actively search for work for between 21 and 35 hours per week producing detailed proof by way of records showing times spent on individual activities ie in the case of my search requirements of 21 hours per week i have to detail every 3 hour period to the minute such as " job application read through and apply with cv 15 minutes" ect. Additionally I am required to do 25 steps within my commitment. It is my belief that these rules apply to offices where UC is in force and should not be incorporated within JSA claims.

This regime is causing untold suffering to lots of claimants who are getting sanctioned because there is no consistency between work coaches who sanction based on their individual opinion and they are wrongly using UC rules for JSA claimants.

Yours faithfully,

S. waters

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.
By the next working day your request will be forwarded to the relevant
information owner within the Department who will respond to you direct. 
If your email is a Freedom of Information request you can normally
expect a response within 20 working days.
Should you have any further queries in connection with this request do
please contact us.
For further information on the Freedom of Information Act within DWP
please click on the link below.

show quoted sections


Visible links
1. http://www.dwp.gov.uk/freedom-of-informa...

DWP Strategy Freedom of Information, Department for Work and Pensions

Thank you for your Freedom of Information request.

You can expect a reply by 11th October 2016 unless I need to come back to you to clarify your request or the balance of the public interest test needs to be considered.

If you have any queries about this letter please contact me quoting the reference number above.

Yours sincerely

DWP Strategy FoI Team

Your right to complain under the Freedom of Information Act

If you are not happy with this response you may request an internal review by e-mailing [DWP request email] or by writing to DWP, Central FoI Team,
Caxton House, Tothill Street, SW1H 9NA. Any review request should be submitted within two months of the date of this letter. Please remember to quote the reference number above in any future communications.

If you are not content with the outcome of the internal review you may apply directly to the Information Commissioner’s Office for a decision. Generally the Commissioner cannot make a decision unless you have exhausted our own complaints procedure. The Information Commissioner can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow Cheshire SK9 5AF
www.ico.org.uk/Global/contact_us or telephone 0303 123 1113 or 01625 545745

show quoted sections

Operations FOI Requests, Department for Work and Pensions

3 Attachments

S Waters
Please see copy of your FoI request attached

show quoted sections

Looking for an EU Authority?

You can request documents directly from EU Institutions at our sister site AskTheEU.org . Find out more .