Jobcentres 'inundated' with thank-you cards

Andrew Dutton made this Freedom of Information request to Department for Work and Pensions

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was refused by Department for Work and Pensions.

Dear Department for Work and Pensions,

In evidence to the Scottish Welfare Reform Committee(report dated Tuesday 29th April 2014 at column 1452), Mr Neil Couling of the DWP made the claim that 'My experience is that many benefit recipients welcome the jolt that a sanction can give them' and that it is 'not so remarkable' for Jobcentres to be 'inundated with thank you cards from people who have received sanctions'(this being the Deputy Convener's form of words)

We request information on how many such cards have been received by Derbyshire's Jobcentres. If possible, this should be with specific focus upon thank you cards from persons subjected to sanctions.

This request is directly relevant to the efficacy or otherwise of the policy of imposing sanctions and is made to test a specific claim made before a parliamentary committee.

Yours faithfully,

Derbyshire Welfare Rights

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Georgina Smith left an annotation ()

Brilliant idea. This BS statement is much in the same vein as Atos claiming its staff received hundreds of serious threats each week - and we all know how that ended.

Do they never learn?

Lies of this magnitude often required a media rag to expose it, once upon a time. Nowadays us pesky plebs can get to the truth ourselves.

Mr Harris left an annotation ()

D Robinson left an annotation ()

Oh please SANCTION me I really need the jolt!

Oh yes I LOVE being driven to the foodbank through sheer desperation!

Oh yes! I REALLY love having no money to pay for bills so I can't heat the food I got from the foodbank.
And when the council are threatening to take me to court for NON-PAYMENT OF COUNCIL TAX, I say oh yeah baby I really need this grief in my life!
Make me turn up at the jobcentre every day for 6 months
and it will hinder my jobseeking! Make me work for the
likes of Poundland or some smelly charity like the Salvation Army for nothing.
I have worked in a card shop and let me tell you: I have never - in all the time I worked there - saw any "Thank You for Torturing me" cards in the 'Thank you' section.
Perhaps they can force some unwitting jobseeker into self employment making & selling such cards, suffice to say I'm sure they'll be signing back on in a couple of weeks, not having sold a single card.

Operations FOI Requests, Department for Work and Pensions

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Dear Mr Dutton,
 
Please find attached the reply to your recent Freedom of Information
request reference number 2108:
 
 
 
 
Thank you
 
DWP Freedom of Information Team
 
 
 
 

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Jim Stones left an annotation ()

You might like to see their reply to my request

https://www.whatdotheyknow.com/request/t...

Jim Stones left an annotation ()

Oooops sorry,11 cards in 6 month,thanks for pointing it out*insert embarrassed smiley here*

Dear Operations FOI Requests,

Thank you for your response.

This is at odds with your response to at least one other enquirer who received a specific response.

If the Jobcentres were 'inundated' there would be a clear record of this. Do you not keep a 'complaints and compliments' file or something similar?

Yours sincerely,

Andrew Dutton

Operations FOI Requests, Department for Work and Pensions

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Operations FOI Requests, Department for Work and Pensions

1 Attachment

 
Dear Mr Dutton
 
Please find attached our response to your recent Freedom of Information
review request.
 
 
 
Yours sincerely
 
DWP Central Freedom of Information Team
 
 
 
 

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Dear Operations FOI Requests,

Thank you for your response.

I am extremely disappointed.

I asked for locally-based information not to 'twist the system' but to make a reasonable request on a county basis, as the service for which I work is county-based.

Other advisers have done the same in their own areas. This seems perfectly reasonable to me.

Furthermore, to refuse the information on cost grounds but then to attempt to justify Mr Couling's claim in the way that you have simply compounds the problem. Your figures appear to be based upon purest guesswork but are delivered with a tone of certainty which I regard as unwarranted.

You have probably already seen the reaction on Rightsnet.

A senior figure in the DWP has made a strong and wholly remarkable claim: I feel it is reasonable that this claim should either be substantiated or withdrawn.

I shall make a complaint to the Information Commissioner.

Yours sincerely,

Andrew Dutton

Operations FOI Requests, Department for Work and Pensions

This is an automated confirmation that your request for information has been accepted by the DWP FoI mailbox.
 
By the next working day your request will be forwarded to the relevant information owner within the Department who will respond to you direct. 
 
If your email is a Freedom of Information request you can normally expect a response within 20 working days.
  
For further information on making Freedom of Information requests please click on the link below.

https://www.gov.uk/make-a-freedom-of-inf...

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