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Jobcentre tells claimants: "avoid terms such as Depression, M.E., or low back pain, etc" - 'creating a positive health statement'

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Dear Department for Work and Pensions,

Please disclose a copy of any information/leaflet for claimants/guidance/provider info you hold that contains the words:

What words will you use to describe your condition?

• Avoid words that sound worse than they are, e.g. chronic, degenerating, etc

• You may find it helpful to use official diagnosis terms, e.g. Multiple Sclerosis, PTSD

• Equally, you may wish to avoid terms such as Depression, M.E., or low back pain, etc.and use more general terms such as; low mood or a mental health condition, a fatigue-related condition, an ongoing pain condition, etc.Try to use language that most people would understand or relate to.

As shown in this Jobcentre branded info https://www.facebook.com/kate.obrien11/p... image https://pbs.twimg.com/media/EGTTfvMUYAAG...

Also shown in 'creating a positive health statement' http://www.dorsetpain.org/Docs/Creating%...

Yours faithfully,

Frank Zola

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Dear Frank Zola,

I am writing in response to your request for information, received 7
October.

Your response is attached.

Yours sincerely,

DWP Operations FOI Team

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