Dear Department for Work and Pensions,
Please disclose a copy of any information/leaflet for claimants/guidance/provider info you hold that contains the words:
What words will you use to describe your condition?
• Avoid words that sound worse than they are, e.g. chronic, degenerating, etc
• You may find it helpful to use official diagnosis terms, e.g. Multiple Sclerosis, PTSD
• Equally, you may wish to avoid terms such as Depression, M.E., or low back pain, etc.and use more general terms such as; low mood or a mental health condition, a fatigue-related condition, an ongoing pain condition, etc.Try to use language that most people would understand or relate to.
Also shown in 'creating a positive health statement' http://www.dorsetpain.org/Docs/Creating%...
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Dear Frank Zola,
I am writing in response to your request for information, received 7
Your response is attached.
DWP Operations FOI Team
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