Jobcentre deaths 2017, 2018 Devon, Cornwall, Somerset & Dorset

Waiting for an internal review by Department for Work and Pensions of their handling of this request.

Dear Department for Work and Pensions,

From electronic material, letters and memos, etc, please kindly inform us how many people, excluding staff and contractors, have died in a jobcentre during the years 2017 and 2018.

Please kindly supply this information for Devon, Cornwall, Somerset & Dorset and split the figures by year.

Yours faithfully,

Amanda Hart
for Stop UK lies and Corruption.

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FOI mailbox.
 
If your email is a Freedom of Information request you can normally expect
a response within 20 working days.
 
However please be advised that due to the current situation with COVID-19
we cannot guarantee a response within this timescale.
 
Every effort is being made to respond to FOIs as we would usually but the
current situation means that available Departmental resources will be
needed on other high priority areas.
 
We kindly ask for your understanding during this unprecedented situation
and we will aim to deal with your FOI request as soon as is practically
possible.
 
Email FOI responses will be issued from [1][email address]
We recommend that you add this address to your email contacts otherwise
the response may be treated as Spam or Junk mail.  
 
Should you have any further queries in connection with this request do
please contact us.
 
[2]http://www.gov.uk/dwp
 
 

show quoted sections

References

Visible links
1. mailto:[email address]
2. http://www.gov.uk/dwp

no-reply@dwp.ecase.co.uk on behalf of DWP Central FOI Team, Department for Work and Pensions

Our ref: FOI2020/18837

Contact email: [1][email address]

Dear Amanda Hart,

Thank you for your request for information which was received on 16th
April. Your request is being considered under the terms of the Freedom of
Information Act 2000.

You can normally expect a response to your FoI request within 20 working
days. However due to the current situation with COVID-19 it may not be
possible for us to reply to you within this timeframe.

The DWP will make every effort to respond to FOIs as we would usually but
the current situation may mean that available Departmental resources are
needed on other high priority areas.

We kindly ask for your understanding during this unpreceden ted situation
and we will aim to deal with your FOI request as soon as is practically
possible.

If you have any queries about this letter, please contact the department
using the email address and reference number above.

Yours sincerely,

DWP Central FoI Team

Department for Work and Pensions

References

Visible links
1. mailto:[email address]

Amanda Hart left an annotation ()

Send to internal review if not received by 20th May

Dear Department for Work and Pensions,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Department for Work and Pensions's handling of my FOI request 'Jobcentre deaths 2017, 2018 Devon, Cornwall, Somerset & Dorset'.

You've had a generous amount of time to provide this data yet failed to do so. Here is your chance to provide an internal review with the data requested before the matter is taken to the ICO.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/j...

Yours faithfully,

Amanda Hart
for Stop UK lies and Corruption.

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FOI mailbox.
 
If your email is a Freedom of Information request you can normally expect
a response within 20 working days.
 
However please be advised that due to the current situation with COVID-19
we cannot guarantee a response within this timescale.
 
Every effort is being made to respond to FOIs as we would usually but the
current situation means that available Departmental resources will be
needed on other high priority areas.
 
We kindly ask for your understanding during this unprecedented situation
and we will aim to deal with your FOI request as soon as is practically
possible.
 
Email FOI responses will be issued from [1][email address]
We recommend that you add this address to your email contacts otherwise
the response may be treated as Spam or Junk mail.  
 
Should you have any further queries in connection with this request do
please contact us.
 
[2]http://www.gov.uk/dwp
 
 

show quoted sections

References

Visible links
1. mailto:[email address]
2. http://www.gov.uk/dwp

DWP Estates FoI,

Dear Amanda Hart,

Our Ref: IR2020/24318

Contact email: [1][DWP request email]

Thank you for your Freedom of Information (FoI) review request.

You can normally expect a response to your FoI review request within 20
working days. However due to the current situation with COVID-19 it may
not be possible for us to reply to you within this timeframe.

The DWP will make every effort to respond to FoI reviews as we would
usually but the current situation may mean that available Departmental
resources are needed on other high priority areas.

We kindly ask for your understanding during this unprecedented situation
and we will aim to deal with your FOI request as soon as is practically
possible.

If you have a ny queries about this letter, please contact the department
using the email address and reference number above.

Yours sincerely,

DWP Central FoI Team

Department for Work and Pensions

References

Visible links
1. mailto:[email address]

Amanda Hart left an annotation ()

Send to ICO if not received by 15th July

DWP Central FOI Team,

1 Attachment

  • Attachment

    FOI 18837 Final Reply Letter.odt

    10K Download

Dear Amanda Hart,

I am writing in response to your request for information, received 16th
April.

Yours sincerely,

DWP Central FoI Team

Dear Department for Work and Pensions,

I'm afraid your reply (8th June 2020 / FOI2020/18837) is very much open to interpretation so first I need to be sure you're familiar with the summary of events below.

On 19th November 2019 we asked "From electronic material, letters and memos, etc, please kindly inform us how many people, excluding staff and contractors, have died in a jobcentre during the years 2017 and 2018. Please kindly split the figures by year."
[Public source: https://www.whatdotheyknow.com/request/j... ]

On 18th December 2019 you replied that you held the information but denied the request on cost grounds.(FOI2019/41765)
[Public source: https://www.whatdotheyknow.com/request/6... ]

On 18th December 2019 we therefore narrowed the request to areas East London and West London.
On 22nd January 2020 you provided the figures requested. (FOI2019/44384)
[Public source: https://www.whatdotheyknow.com/request/6... ]

On 22nd January 2020 we asked for the same information from Surrey, Sussex and Kent.
[Public source: https://www.whatdotheyknow.com/request/j... ]
On 6th February 2020 you provided the figures requested. (FOI2020/02786)
[Public source: https://www.whatdotheyknow.com/request/6... ]

On 6th February 2020 we asked for the same information from Thames Valley, Hampshire and Isle of Wight.
[Public source: https://www.whatdotheyknow.com/request/j... ]
On 24th February 2020 you provided the figures requested. (FOI2020/05492)
[Public source: https://www.whatdotheyknow.com/request/6... ]

On 24th February 2020 we asked for the same information from Scotland.
[Public source: https://www.whatdotheyknow.com/request/j... ]
On 24th March 2020 you provided the figures requested. (FOI2020/08261)
[https://www.whatdotheyknow.com/request/6... ]

On 16th March 2020 Gemma Partridge asked you for the same information from Merseyside, Halton, Cumbria and Lancashire.
[Public source: https://www.whatdotheyknow.com/request/j... ]
On 16th April 2020 you provided her with the figures she requested. (FOI2020/13024)
[Public source: https://www.whatdotheyknow.com/request/6... ]

Which brings us to this request {FOI2020/18837}

On 16th April 2020 we asked for the same information from Devon, Cornwall, Somerset & Dorset.
[Public source: https://www.whatdotheyknow.com/request/j... ] (FOI2020/18837)
On 20th May 2020 when you failed to provide the information we asked for an internal review. (IR2020/24318)
[Public source: https://www.whatdotheyknow.com/request/j... ]

On 8th June 2020 You replied claiming DWP's response of 18th December 2019 (FOI2019/41765) "may have been misleading" despite the fact that between 18th December 2019 and 16th April 2020 DWP supplied the number of deaths (non-staff or contractor) from jobcentres, during the period of 2017 and 2018 in East London, West London, Surrey, Sussex, Kent, Thames Valley, Hampshire, Isle of Wight, Scotland, Merseyside, Halton, Cumbria and Lancashire.

You're now telling us you don't hold the information you've already provided for 2017 & 2018 in East London, West London, Surrey, Sussex, Kent, Thames Valley, Hampshire, Isle of Wight, Scotland, Merseyside, Halton, Cumbria and Lancashire. {FOI2019/44384; FOI2020/02786; FOI2020/05492; FOI2020/08261; FOI2020/13024}

BUT you "can confirm that in October 2017" someone died in one of your premises, although you sadly fail to state where. If you're talking about FOI2020/18837 then please advise which area (Devon, Cornwall, Somerset or Dorset). Otherwise please kindly supply the code issued by your department so we can tie up the information. Format {FOIYYYY/NNNNN}.
[Public source: https://www.whatdotheyknow.com/request/6... ]

Please advise if your department was WRONG to supply figures across these requests in line with the Freedom of Information Act and if so kindly detail the relevant portions which their responses contravened. Your present response ignores their existence so we don't know if you're familiar with them.
{FOI2019/44384; FOI2020/02786; FOI2020/05492; FOI2020/08261; FOI2020/13024}.

Finally, as we requested an internal review on {FOI2020/18837} back on 20th May 2020 {IR2020/24318} please advise if your response dated 8th June 2020 was actually the internal review too or will that be issued separately?

Thanks for you time.

Yours faithfully,
Amanda Hart
for Stop UK lies and Corruption.

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FOI mailbox.
 
If your email is a Freedom of Information request you can normally expect
a response within 20 working days.
 
However please be advised that due to the current situation with COVID-19
we cannot guarantee a response within this timescale.
 
Every effort is being made to respond to FOIs as we would usually but the
current situation means that available Departmental resources will be
needed on other high priority areas.
 
We kindly ask for your understanding during this unprecedented situation
and we will aim to deal with your FOI request as soon as is practically
possible.
 
Email FOI responses will be issued from [1][email address]
We recommend that you add this address to your email contacts otherwise
the response may be treated as Spam or Junk mail.  
 
Should you have any further queries in connection with this request do
please contact us.
 
[2]http://www.gov.uk/dwp
 
 

show quoted sections

References

Visible links
1. mailto:[email address]
2. http://www.gov.uk/dwp

DWP Central FOI Team,

Our ref: FOI2020/28130

Contact email: [1][email address]

Dear Amanda Hart,

Thank you for your request for information which was received on 9th June.
Your request is being considered under the terms of the Freedom of
Information Act 2000.

You can normally expect a response to your FoI request within 20 working
days. However due to the current situation with COVID-19 it may not be
possible for us to reply to you within this timeframe.

The DWP will make every effort to respond to FOIs as we would usually but
the current situation may mean that available Departmental resources are
needed on other high priority areas.

We kindly ask for your understanding during this unprecedente d situation
and we will aim to deal with your FOI request as soon as is practically
possible.

If you have any queries about this letter, please contact the department
using the email address and reference number above.

Yours sincerely,

DWP Central FoI Team

Department for Work and Pensions

References

Visible links
1. mailto:[email address]

DWP Central FOI Team,

1 Attachment

Dear Amanda Hart,

I am writing in response to your request for information, received 20th
May.

Yours sincerely,

DWP Central FoI Team

Dear Department for Work and Pensions,

Thanks for your internal review {IR2020/24318}. We await your department's response to the queries
we put to it on 8th June 2020 in relation to its response also dated 8th June 2020 {FOI2020/18837}
Public source: https://www.whatdotheyknow.com/request/j...

Yours faithfully,

Amanda Hart
for Stop UK lies and Corruption

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FOI mailbox.
 
If your email is a Freedom of Information request you can normally expect
a response within 20 working days.
 
However please be advised that due to the current situation with COVID-19
we cannot guarantee a response within this timescale.
 
Every effort is being made to respond to FOIs as we would usually but the
current situation means that available Departmental resources will be
needed on other high priority areas.
 
We kindly ask for your understanding during this unprecedented situation
and we will aim to deal with your FOI request as soon as is practically
possible.
 
Email FOI responses will be issued from [1][email address]
We recommend that you add this address to your email contacts otherwise
the response may be treated as Spam or Junk mail.  
 
Should you have any further queries in connection with this request do
please contact us.
 
[2]http://www.gov.uk/dwp
 
 

show quoted sections

References

Visible links
1. mailto:[email address]
2. http://www.gov.uk/dwp

Amanda Hart left an annotation ()

Send to internal review again if no response by 6th July 2020

Dear Department for Work and Pensions,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Department for Work and Pensions's handling of my FOI request 'Jobcentre deaths 2017, 2018 Devon, Cornwall, Somerset & Dorset'.

On 16th April 2020 we submitted the request for information. (Your ref FOI2020/18837)
On 20th May 2020 when you failed to provide the information requested or any other valid response we asked for an internal review. (Your ref IR2020/24318)

On 8th June 2020 you provided a FoI response (your ref FOI2020/18837) which we queried on the same date (WDTK link below) https://www.whatdotheyknow.com/request/j...

On 9th June 2020 you assigned our query to your response to FOI2020/18837 with ref FOI2020/28130.

Also on 9th June 2020 you provided an internal review response (your ref IR2020/24318) upholding our complaint, in relation to your handling of FOI2020/18837.

As of 9th June 2020 we were still waiting for our query dated 8th June 2020 to be answered.

It remains the case on 10th July 2020, 23 working days after our query that you've still failed to provide a valid response (other than assign it with ref FOI2020/28130). For this reason we are asking for an internal review which will be your final opportunity to provide a valid response before we pass the matter onto the Information Commissioner.

As stated above, a record of our request is at this link but since you supplied it with a new reference code of FOI2020/28130 we're satisfied that you had received it.
https://www.whatdotheyknow.com/request/j...

However, just in case you're having problems we have repeated our query of 8th June 2020 below:

{Dear Department for Work and Pensions,

I'm afraid your reply (8th June 2020 / FOI2020/18837) is very much open to interpretation so first I need to be sure you're familiar with the summary of events below.

On 19th November 2019 we asked "From electronic material, letters and memos, etc, please kindly inform us how many people, excluding staff and contractors, have died in a jobcentre during the years 2017 and 2018. Please kindly split the figures by year."
[Public source: https://www.whatdotheyknow.com/request/j... ]

On 18th December 2019 you replied that you held the information but denied the request on cost grounds.(FOI2019/41765)
[Public source: https://www.whatdotheyknow.com/request/6... ]

On 18th December 2019 we therefore narrowed the request to areas East London and West London.
On 22nd January 2020 you provided the figures requested. (FOI2019/44384)
[Public source: https://www.whatdotheyknow.com/request/6.... ]

On 22nd January 2020 we asked for the same information from Surrey, Sussex and Kent.
[Public source: https://www.whatdotheyknow.com/request/j... ]
On 6th February 2020 you provided the figures requested. (FOI2020/02786)
[Public source: https://www.whatdotheyknow.com/request/6.... ]

On 6th February 2020 we asked for the same information from Thames Valley, Hampshire and Isle of Wight.
[Public source: https://www.whatdotheyknow.com/request/j... ]
On 24th February 2020 you provided the figures requested. (FOI2020/05492)
[Public source: https://www.whatdotheyknow.com/request/6... ]

On 24th February 2020 we asked for the same information from Scotland.
[Public source: https://www.whatdotheyknow.com/request/j... ]
On 24th March 2020 you provided the figures requested. (FOI2020/08261)
[https://www.whatdotheyknow.com/request/6... ]

On 16th March 2020 Gemma Partridge asked you for the same information from Merseyside, Halton, Cumbria and Lancashire.
[Public source: https://www.whatdotheyknow.com/request/j... ]
On 16th April 2020 you provided her with the figures she requested. (FOI2020/13024)
[Public source: https://www.whatdotheyknow.com/request/6...

Which brings us to this request {FOI2020/18837}

On 16th April 2020 we asked for the same information from Devon, Cornwall, Somerset & Dorset.
[Public source: https://www.whatdotheyknow.com/request/j... ] (FOI2020/18837)
On 20th May 2020 when you failed to provide the information we asked for an internal review. (IR2020/24318)
[Public source: https://www.whatdotheyknow.com/request/j... ]

On 8th June 2020 You replied claiming DWP's response of 18th December 2019 (FOI2019/41765) "may have been misleading" despite the fact that between 18th December 2019 and 16th April 2020 DWP supplied the number of deaths (non-staff or contractor) from jobcentres, during the period of 2017 and 2018 in East London, West London, Surrey, Sussex, Kent, Thames Valley, Hampshire, Isle of Wight, Scotland, Merseyside, Halton, Cumbria and Lancashire.

You're now telling us you don't hold the information you've already provided for 2017 & 2018 in East London, West London, Surrey, Sussex, Kent, Thames Valley, Hampshire, Isle of Wight, Scotland, Merseyside, Halton, Cumbria and Lancashire. {FOI2019/44384; FOI2020/02786; FOI2020/05492; FOI2020/08261; FOI2020/13024}

BUT you "can confirm that in October 2017" someone died in one of your premises, although you sadly fail to state where. If you're talking about FOI2020/18837 then please advise which area (Devon, Cornwall, Somerset or Dorset). Otherwise please kindly supply the code issued by your department so we can tie up the information. Format {FOIYYYY/NNNNN}.
[Public source: https://www.whatdotheyknow.com/request/6... ]

Please advise if your department was WRONG to supply figures across these requests in line with the Freedom of Information Act and if so kindly detail the relevant portions which their responses contravened. Your present response ignores their existence so we don't know if you're familiar with them.
{FOI2019/44384; FOI2020/02786; FOI2020/05492; FOI2020/08261; FOI2020/13024}.

<Last paragraph removed as you have completed this portion>

Thanks for you time.

Yours faithfully,
Amanda Hart
for Stop UK lies and Corruption.}

The ICO recommends internal reviews are completed within 40 working days.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/j...

Yours faithfully,

Amanda Hart
for Stop UK lies and Corruption.

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FOI mailbox.
 
If your email is a Freedom of Information request you can normally expect
a response within 20 working days.
 
However please be advised that due to the current situation with COVID-19
we cannot guarantee a response within this timescale.
 
Every effort is being made to respond to FOIs as we would usually but the
current situation means that available Departmental resources will be
needed on other high priority areas.
 
We kindly ask for your understanding during this unprecedented situation
and we will aim to deal with your FOI request as soon as is practically
possible.
 
Email FOI responses will be issued from [1][email address]
We recommend that you add this address to your email contacts otherwise
the response may be treated as Spam or Junk mail.  
 
Should you have any further queries in connection with this request do
please contact us.
 
[2]http://www.gov.uk/dwp
 
 

show quoted sections

References

Visible links
1. mailto:[email address]
2. http://www.gov.uk/dwp

Amanda Hart left an annotation ()

Send to ICO if no valid query response by 4th Sept 2020

DWP HR PQ & FOI Focal Point,

Dear Amanda Hart,

Our Ref: IR2020/36108

Contact email: [1][DWP request email]

Thank you for your Freedom of Information (FoI) review request.

You can normally expect a response to your FoI review request within 20
working days. However due to the current situation with COVID-19 it may
not be possible for us to reply to you within this timeframe.

The DWP will make every effort to respond to FoI reviews as we would
usually but the current situation may mean that available Departmental
resources are needed on other high priority areas.

We kindly ask for your understanding during this unprecedented situation
and we will aim to deal with your FOI request as soon as is practically
possible.

If you have any queries about this letter, please contact the department
using the email address and reference number above.

Yours sincerely,

DWP Central FoI Team

Department for Work and Pensions

References

Visible links
1. mailto:[email address]