Job description Complaints manager

John Rudkin made this Freedom of Information request to Cambridge University Hospitals NHS Foundation Trust

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The request was successful.

Dear Cambridge University Hospitals NHS Foundation Trust,

Please will you provide the current Job Description of the Complaints Manager, showing accountabilities - for what and to whom - and authority in respect of what resources.

Yours faithfully,

John Rudkin

Freedom of Information Contact, Cambridge University Hospitals NHS Foundation Trust

1 Attachment

Dear Mr Rudkin

With regard to your request for information, please see the attached acknowledgement letter.

Regards
Belinda Bruty

Belinda Bruty| Data Awareness and Training Manager
Tel: 01223 348697 | Ext: 58697| www.cuh.org.uk

Patient Services | Box number 153
Cambridge University Hospitals NHS Foundation Trust | Addenbrooke's Hospital
Cambridge Biomedical Campus | Hills Road | Cambridge | CB2 0QQ

The Trust is: part of the National Institute for Health Research - Cambridge Biomedical Research Centre | and a member of Cambridge University Health Partners

This email is confidential, see www.cuh.org.uk/email_disclaimer.html

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Freedom of Information Contact, Cambridge University Hospitals NHS Foundation Trust

2 Attachments

Dear Mr Rudkin

With regard to your request for information, please see the attached response letter.

Cambridge University Hospitals NHS Foundation Trust would like to ensure that the information provided, following your request for information, was helpful and appropriate. We would be grateful if you would take a few minutes to complete the following survey
https://www.survey.bris.ac.uk/addenbrook.... Your reply will be treated in confidence and be used to improve the service we provide.

Regards
Belinda Bruty

Belinda Bruty| Data Awareness and Training Manager
Tel: 01223 348697 | Ext: 58697| www.cuh.org.uk

Patient Services | Box number 153
Cambridge University Hospitals NHS Foundation Trust | Addenbrooke's Hospital
Cambridge Biomedical Campus | Hills Road | Cambridge | CB2 0QQ

The Trust is: part of the National Institute for Health Research - Cambridge Biomedical Research Centre | and a member of Cambridge University Health Partners

This email is confidential, see www.cuh.org.uk/email_disclaimer.html

show quoted sections