This is an automated response:

Thank you for your email to Highways England.

If you’re reporting a real time issue which requires immediate attention
please call the Customer Contact Centre on 0300 123 5000.

A map of the roads for which we are responsible can be found here
[1]https://assets.publishing.service.gov.uk....
If the road you’re interested in isn’t on this map it will fall under the
jurisdiction of the local authority. You can find details of local
authorities using the search facility on the gov.uk website at:
[2]https://www.gov.uk/find-your-local-council

If your email does relate to an issue on Highways England's network it
will be passed to the relevant team within Highways England and they will
respond to you within a maximum of 15 working days.

For more information on how we use your data please check our privacy
notice at: [3]https://www.highwaysengland.co.uk/privacy

If you’ve made a request under the Freedom of Information Act we will
respond to you within a maximum of 20 working days. Your request will be
dealt with in line with government guidelines:
[4]https://www.gov.uk/make-a-freedom-of-inf...

Please be advised that emails may be monitored for training and quality
assurance purposes.

Kind regards

Highways England Customer Contact Centre

This email may contain information which is confidential and is intended
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Highways England Company Limited | General enquiries: 0300 123 5000
|National Traffic Operations Centre, 3 Ridgeway, Quinton Business Park,
Birmingham B32 1AF |
[5]https://www.gov.uk/government/organisati... |
[6][Highways England request email]

Registered in England and Wales no 9346363 | Registered Office: Bridge
House, 1 Walnut Tree Close, Guildford, Surrey GU1 4LZ 

Consider the environment. Please don't print this e-mail unless you really
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References

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2. https://www.gov.uk/find-your-local-council
3. https://www.highwaysengland.co.uk/privacy
4. https://www.gov.uk/make-a-freedom-of-inf...
5. https://www.gov.uk/government/organisati...
6. mailto:[Highways England request email]

 
 
 
Dear Graeme,

Thank you for your email to Highways England
dated 26/08/2020 17:26 regarding Queensbury tunnel.
 
Highways England are responsible for motorways and major A roads, all
other roads fall under the jurisdiction of the local authority.

Based on the information you’ve provided, the road you refer to is managed
by City of Bradford Metropolitan Borough Council, so your query should be
redirected to them. Their highways department can be contacted via
telephone on 01274 433 730 or online at [1]http://www.bradford.gov.uk .
Please note, due to General Data Protection Regulations, I'm unable to
forward your query.

Details of the roads that we are responsible for, can be found here -
 [2]https://www.gov.uk/government/publicatio...

Thank you once again for contacting us. If you’ve any further questions
regarding this or any other Highways England matter, please visit our
website, where information on our policies and procedures can be found -
[3]www.highwaysengland.co.uk.

Alternatively, please email us at [Highways England request email] or you can
contact us at our 24-hour Customer Contact Centre on 0300 123 5000.⁠
 
 
Kind regards,

Aries

Customer Contact Centre | Advisor
Highways England | National Traffic Operations Centre | 3 Ridgeway,
Quinton Bus. Park | Birmingham | B32 1AF

[4]Twit
Highways England Company Limited | Registered Office: Bridge House, 1
Walnut Tree Close, Guildford GU1 4LZ | Registered in England and Wales No.
9346363
[5]cid:image003.png@01D43318.B87D0620
 

show quoted sections

This is an automated response:

Thank you for your email to Highways England.

If you’re reporting a real time issue which requires immediate attention
please call the Customer Contact Centre on 0300 123 5000.

A map of the roads for which we are responsible can be found here
[1]https://assets.publishing.service.gov.uk....
If the road you’re interested in isn’t on this map it will fall under the
jurisdiction of the local authority. You can find details of local
authorities using the search facility on the gov.uk website at:
[2]https://www.gov.uk/find-your-local-council

If your email does relate to an issue on Highways England's network it
will be passed to the relevant team within Highways England and they will
respond to you within a maximum of 15 working days.

For more information on how we use your data please check our privacy
notice at: [3]https://www.highwaysengland.co.uk/privacy

If you’ve made a request under the Freedom of Information Act we will
respond to you within a maximum of 20 working days. Your request will be
dealt with in line with government guidelines:
[4]https://www.gov.uk/make-a-freedom-of-inf...

Please be advised that emails may be monitored for training and quality
assurance purposes.

Kind regards

Highways England Customer Contact Centre

This email may contain information which is confidential and is intended
only for use of the recipient/s named above. If you are not an intended
recipient, you are hereby notified that any copying, distribution,
disclosure, reliance upon or other use of the contents of this email is
strictly prohibited. If you have received this email in error, please
notify the sender and destroy it.

Highways England Company Limited | General enquiries: 0300 123 5000
|National Traffic Operations Centre, 3 Ridgeway, Quinton Business Park,
Birmingham B32 1AF |
[5]https://www.gov.uk/government/organisati... |
[6][Highways England request email]

Registered in England and Wales no 9346363 | Registered Office: Bridge
House, 1 Walnut Tree Close, Guildford, Surrey GU1 4LZ 

Consider the environment. Please don't print this e-mail unless you really
need to.

References

Visible links
1. https://assets.publishing.service.gov.uk...
2. https://www.gov.uk/find-your-local-council
3. https://www.highwaysengland.co.uk/privacy
4. https://www.gov.uk/make-a-freedom-of-inf...
5. https://www.gov.uk/government/organisati...
6. mailto:[Highways England request email]

Dear Graeme Bickerdike

Thank you for your request for information relating to Jacobs' costs for
Queensbury Tunnel dated 26^th August 2020. I am dealing with it under the
terms of the Freedom of Information Act 2000.

The due date for issuing a response is 24^th September 2020.

If you have any queries about this letter, please contact me. Please
remember to quote reference number FOI 101412 in any future
communications.

Yours sincerely

Fiona Smith

Historical Railways Estate (on behalf of Department for Transport)
Highways England | 37 Tanner Row | York | Y01 6WP
General Office: +44 (0) 1904 621924

Mobile: + 44 (0) 7802 511834

Web: [1]http://www.highwaysengland.co.uk

If you would like to make a request under the Freedom of information Act,
please contact [2][Highways England request email]

Mondays – I am not in the office and do not have access to emails

This email may contain information which is confidential and is intended
only for use of the recipient/s named above. If you are not an intended
recipient, you are hereby notified that any copying, distribution,
disclosure, reliance upon or other use of the contents of this email is
strictly prohibited. If you have received this email in error, please
notify the sender and destroy it.

Highways England Company Limited | General enquiries: 0300 123 5000
|National Traffic Operations Centre, 3 Ridgeway, Quinton Business Park,
Birmingham B32 1AF |
[3]https://www.gov.uk/government/organisati... |
[4][Highways England request email]

Registered in England and Wales no 9346363 | Registered Office: Bridge
House, 1 Walnut Tree Close, Guildford, Surrey GU1 4LZ 

Consider the environment. Please don't print this e-mail unless you really
need to.

References

Visible links
1. http://www.highwaysengland.co.uk/
2. mailto:[Highways England request email]
3. https://www.gov.uk/government/organisati...
4. mailto:[Highways England request email]