Dear Northern Ireland Transport Holding Company,

Please can you outline your plans for changing the current tickets/passes used to ITSO standards with a timeline?

Yours faithfully,

Simon

FOI, Northern Ireland Transport Holding Company

Dear Simon,

I acknowledge receipt of your recent request for information, received via our FOI Inbox on 19 June 2014. This will be dealt with under the terms of the Freedom of Information Act 2000. A fuller response will issue within the statutory response period of 20 working days.

Yours sincerely,

JANICE DAVIDSON
Freedom of Information Co-Ordinator
For and on behalf of Translink

Journeys and more at www.translink.co.uk

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Translink is a trading name used by any one or more of the companies under the ultimate ownership of the Northern Ireland Transport Holding Company (NITHC). The Group comprises NITHC as parent company which owns Citybus Limited (which also trades as “Metro”) (NI009039) Flexibus Limited (NI006724) NIR Travel Limited (NI021091) Northern Ireland Railways Company Limited (NI006929) Ulsterbus Limited (NI006725), Translink (NI) Limited (NI006673) and Travel NI Limited (NI017638) - each of which is registered in Northern Ireland and has its registered office at 3 Milewater Road, Belfast BT3 9BG.

FOI, Northern Ireland Transport Holding Company

Dear Simon,

Further to my earlier brief acknowledgement I am now in a position to respond more fully to your request under the Freedom of Information Act 2000.

The ITSO security standard is mandated in England, Scotland and Wales but not in Northern Ireland.

Whilst there are no current plans to introduce the ITSO standard within Translink's ticketing system we are assessing it as an option for our Next Generation Ticketing System, to be delivered in the coming years.

I trust this deals adequately with your query. If you are not satisfied with this response you may request a review by writing to the Translink Director of Human Resources & Organisational Development, who has overall responsibility for Freedom of Information and Data Protection issues within this organisation. Correspondence should be addressed to the above-mentioned at: Translink, Central Station, East Bridge Street, Belfast BT1 3PB.

If we are then unable to resolve any complaint that you may have, you may refer the matter to the Information Commissioner who will make an independent judgement. The address of the Information Commissioner is: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AT. The address of the Information Commissioner’s Office for Northern Ireland is: 3rd floor, 14 Cromac Place, Gasworks, Belfast, BT7 2JB.

Yours sincerely,

JANICE DAVIDSON
Freedom of Information Co-Ordinator
For and on behalf of Translink

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