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IT/MDF/Print Hardware

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Dear Devon and Somerset Fire and Rescue Service,

Dear Sir/ Madam,
We would be grateful if you could help in answering our request for information for the following questions; answering for A-F on questions 1-8.
a) Photocopiers/MFDs (Multi-Functional Devise)
b) Printers
c) Print room / reprographic
d) Desktops
e) Laptops
f) Displays

Q1. Please name all the IT resellers that you have contacts with and buy from.

Q2. What is the length of the contracts, more specifically their end date, with the named IT resellers in question 1.

Q3. What year and month is the next hardware refresh due?

Q4. Please name the number of devices deployed by Council?

Q5. In reply to question 4, which department/facility are those located?

Q6. Please name the brand and model of the devices mentioned and the spend for each product.

Q7. Details on how these were procured. i.e. By Framework
i. Procurement method
ii. If Framework, please state which one.

Q8. Do you normally purchase equipment as services or as a capital?

Q9. What is your annual print/copy volume and spend?

Q10. Who is the person(s) within your organization responsible for the MFD's, print hardware, and supplies contract(s)? Please provide their title and their contact details.

Q11. Who is responsible for purchasing end user devices such as laptops, desktops, displays and accessories? Please provide their title, and their contact details.

Yours faithfully,
Aaron Lewington

Freedom Of Information, Devon and Somerset Fire and Rescue Service

Thank you for your email. Following the recent Government guidance regarding Corona Virus, Devon & Somerset Fire & Rescue Service have activated their business continuity plan and I am working remotely. I will check emails periodically throughout the day and will respond as soon as possible. The Information Commissioner has stated that although legislative deadlines are still in place, it is accepted that we may not always fully comply with timescales given that staff may be unavailable due to working on other critical tasks.

Freedom Of Information, Devon and Somerset Fire and Rescue Service

1 Attachment

Dear Mr Lewington,

 

FREEDOM OF INFORMATION ACT 2000

 

Thank you for your request for information which was received on 17
September 2020.

 

I can confirm that we are dealing with your request under the Freedom of
Information Act 2000 and as required by the legislation, we aim to answer
your request within 20 working days following the date we received it. If
for any reason we are unable to meet this deadline we will keep you fully
informed of the reasons for this.

 

It’s possible we'll take more than 20 working days to supply information
under the Freedom of Information Act or Environment Information
Regulations. The Information Commissioner recognises that longer time may
be needed when emergency staff have to prioritise other work to keep front
line services running during the pandemic. However, we will endeavour to
keep you updated and thank you for your patience and understanding at this
time.

 

If you have any queries about this please contact me via the details
provided.

 

Yours sincerely,

 

Wendy Richmond
Information Compliance Officer (works
[1]Description: Mon-Thur inclusive)
Description: Description:
DSFRS-FULL-COLOUR-BADGE_RGB t. 01392 87 2220  f. 01392 872300 w.
[2]www.dsfire.gov.uk
[3]@DSFireUpdates [4]Facebook [5]Think
Sprinkler
Devon & Somerset Fire & Rescue
Service, HQ, The Knowle, Clyst St
  George, Exeter. EX3 0NW

 

 

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Freedom Of Information, Devon and Somerset Fire and Rescue Service

1 Attachment

Dear Mr Lewington,         

                                 

FREEDOM OF INFORMATION ACT 2000

 

I write in response to your request for information, which was
acknowledged on 6 October 2020.

 

Decision

The information you have requested is held by the Devon & Somerset Fire &
Rescue Service (DSFRS).

 

Please find below the detail of the information you have requested along
with our response.

 

Response

Print Room /
  MFD's and Printers Reprographic Desktops Laptops Displays
Various
IT Reseller Kyocera n/a Dell Dell (Spot Buy)
Contract End
Date 27/02/2023 n/a 13/12/2020 n/a
Hardware
Refresh? review on contract renewal n/a Continuous Continuous Continuous
Number of Approx
Devices approx 110 n/a Approx 350 Approx 600 2000
All DSFRS All DSFRS All DSFRS
Where All DSFRS Sites (86) n/a Sites (86) Sites (86) Sites (86)
Dell Dell
Brand/Model Kyocera (Various) n/a (various) (various) Various
Procurement
Method CCS RM3781 n/a NOE CPC LINK IT2 Spot Buy
Revenue Revenue Revenue
Services/Capitol Revenue (Services) Budget n/a Budget Budget Budget
Print/Copy
Volume and Spend Approx 2,000,000 pages and £50k n/a n/a n/a n/a
Print Contact [1][email address] n/a n/a n/a n/a
Desktop Hardware
Contact n/a n/a [2][email address]

 

Review

You have the right to ask us to review this decision.  If you wish to do
this please set out your grounds for review in writing and send them to
the Information Compliance Officer at the Service Headquarters address or
e-mail [3][Devon and Somerset Fire and Rescue Service request email].

 

Appeals

If you are still dissatisfied after a Service review you have the right to
appeal to the Information Commissioner at the Information Commissioner’s
Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

 

Yours sincerely,

 

Wendy Richmond
Information Compliance Officer (works
[4]Description: Mon-Thur inclusive)
Description: Description:
DSFRS-FULL-COLOUR-BADGE_RGB t. 01392 87 2220  f. 01392 872300 w.
[5]www.dsfire.gov.uk
[6]@DSFireUpdates [7]Facebook [8]Think
Sprinkler
Devon & Somerset Fire & Rescue
Service, HQ, The Knowle, Clyst St
  George, Exeter. EX3 0NW

 

 

From: Freedom Of Information
Sent: 06 October 2020 18:50
To: 'Aaron' <[9][FOI #691872 email]>
Subject: RE: Freedom of Information request - IT/MDF/Print Hardware

 

Dear Mr Lewington,

 

FREEDOM OF INFORMATION ACT 2000

 

Thank you for your request for information which was received on 17
September 2020.

 

I can confirm that we are dealing with your request under the Freedom of
Information Act 2000 and as required by the legislation, we aim to answer
your request within 20 working days following the date we received it. If
for any reason we are unable to meet this deadline we will keep you fully
informed of the reasons for this.

 

It’s possible we'll take more than 20 working days to supply information
under the Freedom of Information Act or Environment Information
Regulations. The Information Commissioner recognises that longer time may
be needed when emergency staff have to prioritise other work to keep front
line services running during the pandemic. However, we will endeavour to
keep you updated and thank you for your patience and understanding at this
time.

 

If you have any queries about this please contact me via the details
provided.

 

Yours sincerely,

 

Wendy Richmond
Information Compliance Officer (works
[10]Description: Mon-Thur inclusive)
Description: Description:
DSFRS-FULL-COLOUR-BADGE_RGB t. 01392 87 2220  f. 01392 872300 w.
[11]www.dsfire.gov.uk
[12]@DSFireUpdates [13]Facebook [14]Think
Sprinkler
Devon & Somerset Fire & Rescue Service,
HQ, The Knowle, Clyst St George, Exeter.
  EX3 0NW

 

 

show quoted sections

We don't know whether the most recent response to this request contains information or not – if you are Aaron please sign in and let everyone know.